Graylog 2.5.1 license renewal

[andrej (Andrej Timofejev)]

Hi,
I’m trying to renew the enterprise license on Graylog rev 2.5.1 but process terminates with an error:

Could not retrieve license information
Verifying license failed with status: cannot POST http://x.x.x.x:9000/api/plugins/org.graylog.plugins.license/licenses/verify (400)

In previous post there was a solution to upgrade license plugin version from 2.4 to 2.5

https://community.graylog.org/t/graylog-2-5-2-renewal-license/10327

Please advice how to perform license plugin upgrade.
My current installed License Plugin is 2.4.6

Thank you.

[marcod (Marco Diomedi)]

Hi Andrej,
I installed the graylog-enterprise-plugins-2.5.2 package wich contains the archive, auditlog and licence plugins.
Kind regards
Marco

[andrej (Andrej Timofejev)]

Marco,
thank you for a quick response.
Where did you got the graylog-enterprise-plugins-2.5.2 package from?
BR, Andrej

[marcod (Marco Diomedi)]

Andrej,

what graylog server version do you have installed? Check in System/Nodes

follow the instructions on this page, change the URL …/2.5/… in accordance with your version,

https://docs.graylog.org/en/2.5/pages/enterprise/setup.html

under “Tarball” for download and install the plugins.

Regards

Marco

[jan (Jan Doberstein)]

Server and Plugins need to be the same Version. Always.

If you have updated the Plugins to the same Version as the Server, you can enter the new license.

[andrej (Andrej Timofejev)]

Marco,
thank you very much, help is much appreciated.
Task completed with plugins downloaded from “Tarball”, my version is
2.5.1
After placing the plugins in /opt/graylog/plugins/ and reboot I was
able to activate the license.
I tried to update without success from cmd by command: apt-get
install graylog-enterprise-plugins
BR, Andrej

[marcod (Marco Diomedi)]

Andrej,

I’m glad to have helped you solve the problem.

Kind regards

Marco