Password reset RHEL 7

[jdaniel]

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1. Describe your incident:
Old administration has a Graylog Server that cant be accessed. The new admins do not know the credentials to login via CLI or Web interface. I tried the reset using “e” but it still wants a username and password.

2. Describe your environment:

• OS Information: RHEL 7

• Package Version: Not sure

• Service logs, configurations, and environment variables:
  cant access graylog to get logs.

3. What steps have you already taken to try and solve the problem?
I tried the reset using “e” but it still wants a username and password.

4. How can the community help?

Just need advice on how to bypass the username and password on the “e” screen. Not sure its even possible.

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[drewmiranda-gl (Drew Miranda)]

Can you clarify what “e” means in this context?

If you can access and modify it, you can change the root (username: admin) graylog password via server.conf using the root_password_sha2 configuration parameter.

edit to add: if you are asking about resetting a RHEL password, that is unfortunately outside the scope of this forum.

[jdaniel]

We were able to recover the root credentials and go into the serv.conf and change the password. Thanks for the response.