Error getting data(click system/node)

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1. Describe your incident:
When I click on node to view information, Error getting data occurs

2. Describe your environment:

  • OS Information:
    Ubuntu 20.4
  • Package Version:
    5.1.2
  • Service logs, configurations, and environment variables:
    2023-06-16T17:43:50.677+08:00 WARN [ProxiedResource] Failed to call API on node <426509fb-b000-406d-be85-df4e73b7e20e>, cause: timeout (duration: 5003 ms)
    2023-06-16T17:43:55.436+08:00 WARN [ProxiedResource] Failed to call API on node <426509fb-b000-406d-be85-df4e73b7e20e>, cause: timeout (duration: 5001 ms)
    2023-06-16T17:43:55.690+08:00 WARN [ProxiedResource] Failed to call API on node <426509fb-b000-406d-be85-df4e73b7e20e>, cause: timeout (duration: 5002 ms)
    2023-06-16T17:44:00.462+08:00 WARN [ProxiedResource] Failed to call API on node <426509fb-b000-406d-be85-df4e73b7e20e>, cause: timeout (duration: 5002 ms)
    2023-06-16T17:44:00.704+08:00 WARN [ProxiedResource] Failed to call API on node <426509fb-b000-406d-be85-df4e73b7e20e>, cause: timeout (duration: 5002 ms)
    2023-06-16T17:44:05.446+08:00 WARN [ProxiedResource] Failed to call API on node <426509fb-b000-406d-be85-df4e73b7e20e>, cause: timeout (duration: 5002 ms)
    2023-06-16T17:44:05.717+08:00 WARN [ProxiedResource] Failed to call API on node <426509fb-b000-406d-be85-df4e73b7e20e>, cause: timeout (duration: 5002 ms)
    2023-06-16T17:44:10.457+08:00 WARN [ProxiedResource] Failed to call API on node <426509fb-b000-406d-be85-df4e73b7e20e>, cause: timeout (duration: 5001 ms)

2023-06-16T17:28:21.027+08:00 WARN [ProxiedResource] Failed to call API on node <426509fb-b000-406d-be85-df4e73b7e20e>, cause: timeout (duration: 5001 ms)
2023-06-16T17:28:23.833+08:00 ERROR [AnyExceptionClassMapper] Unhandled exception in REST resource
java.io.InterruptedIOException: timeout
at okhttp3.internal.connection.Transmitter.timeoutExit(Transmitter.java:109) ~[graylog.jar:?]
at okhttp3.internal.connection.Transmitter.maybeReleaseConnection(Transmitter.java:302) ~[graylog.jar:?]
at okhttp3.internal.connection.Transmitter.noMoreExchanges(Transmitter.java:267) ~[graylog.jar:?]
at okhttp3.RealCall.getResponseWithInterceptorChain(RealCall.java:237) ~[graylog.jar:?]
at okhttp3.RealCall.execute(RealCall.java:81) ~[graylog.jar:?]
at retrofit2.OkHttpCall.execute(OkHttpCall.java:204) ~[graylog.jar:?]
at org.graylog2.rest.resources.cluster.ClusterSystemResource.jvm(ClusterSystemResource.java:90) ~[graylog.jar:?]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:?]
at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:?]
at java.lang.reflect.Method.invoke(Unknown Source) ~[?:?]
at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory.lambda$static$0(ResourceMethodInvocationHandlerFactory.java:52) ~[graylog.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:134) ~[graylog.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:177) ~[graylog.jar:?]
at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$TypeOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:219) ~[graylog.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:81) ~[graylog.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:478) ~[graylog.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:400) ~[graylog.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:81) ~[graylog.jar:?]
at org.glassfish.jersey.server.ServerRuntime$1.run(ServerRuntime.java:255) [graylog.jar:?]
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:248) [graylog.jar:?]
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:244) [graylog.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:292) [graylog.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:274) [graylog.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:244) [graylog.jar:?]
at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:265) [graylog.jar:?]
at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:234) [graylog.jar:?]
at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:684) [graylog.jar:?]
at org.glassfish.jersey.grizzly2.httpserver.GrizzlyHttpContainer.service(GrizzlyHttpContainer.java:356) [graylog.jar:?]
at org.glassfish.grizzly.http.server.HttpHandler$1.run(HttpHandler.java:200) [graylog.jar:?]
at com.codahale.metrics.InstrumentedExecutorService$InstrumentedRunnable.run(InstrumentedExecutorService.java:180) [graylog.jar:?]

Use the recommended configuration on the official website

3. What steps have you already taken to try and solve the problem?

Restarting mongodb and es for multiple times cannot be resolved

4. How can the community help?

help me everybody thank you very much

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Hey @fader1

Can you show your configurations?

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