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1. Describe your incident:
Suddenly we have blank page during accessing graylog.
The previous issue has been solved on here
But now the indication seems different. I found below log,
2022-09-21T17:44:55.674+08:00 INFO [AbstractIndexCountBasedRetentionStrategy] Running retention strategy [org.graylog.plugins.archive.indexer.retention.strategies.ArchiveRetentionStrategy] for indices <graylog_3, graylog_4>
2022-09-21T17:44:55.677+08:00 INFO [SystemJobManager] Submitted SystemJob <0c8a92d0-3992-11ed-bdb6-000c2969c5d6> [org.graylog.plugins.archive.job.ArchiveCreateSystemJob]
2022-09-21T17:44:55.677+08:00 ERROR [ArchiveCreateJob] Unable to archive indices <graylog_3, graylog_4> because there is no valid license.
2022-09-21T17:44:55.677+08:00 INFO [SystemJobManager] SystemJob <0c8a92d0-3992-11ed-bdb6-000c2969c5d6> [org.graylog.plugins.archive.job.ArchiveCreateSystemJob] finished in 0ms.
It mentioning “…no valid license”.
For your information, I use enterprise license for the graylog.
2. Describe your environment:
-
OS Information:
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=18.04
DISTRIB_CODENAME=bionic
DISTRIB_DESCRIPTION=“Ubuntu 18.04.6 LTS” -
Package Version:
graylog-4.0-repository/now 1-2 all [installed,local]
graylog-enterprise/stable,now 4.2.7-1 all [installed,upgradable to: 4.2.13-1]
Please advise how to solve this issue. Thank you.
Best regards,
Subhan
