Unable to write audit log entry because there is no valid license

Graylog Central (peer support)
1

Dear all ,

We are getting below error, And we have already allowed api.graylog.com on port 443 kindly suggest what could be a root cause.

tail -f /var/log/graylog-server/server.log
2020-03-09T13:05:41.165+05:30 ERROR [AuditLogger] Unable to write audit log entry because there is no valid license.
2020-03-09T13:05:41.191+05:30 ERROR [AuditLogger] Unable to write audit log entry because there is no valid license.
2020-03-09T13:05:58.529+05:30 ERROR [AuditLogger] Unable to write audit log entry because there is no valid license.
2020-03-09T13:05:59.270+05:30 ERROR [AuditLogger] Unable to

2

Please find API connectivity detail.

curl -v https://api.graylog.com/report

  • Trying 52.72.103.164…
  • TCP_NODELAY set
  • Connected to api.graylog.com (52.72.103.164) port 443 (#0)
  • ALPN, offering h2
  • ALPN, offering http/1.1
  • successfully set certificate verify locations:
  • CAfile: /etc/ssl/certs/ca-certificates.crt
    CApath: /etc/ssl/certs
  • TLSv1.3 (OUT), TLS handshake, Client hello (1):
  • TLSv1.3 (IN), TLS handshake, Server hello (2):
  • TLSv1.2 (IN), TLS handshake, Certificate (11):
  • TLSv1.2 (IN), TLS handshake, Server key exchange (12):
  • TLSv1.2 (IN), TLS handshake, Server finished (14):
  • TLSv1.2 (OUT), TLS handshake, Client key exchange (16):
  • TLSv1.2 (OUT), TLS change cipher, Client hello (1):
  • TLSv1.2 (OUT), TLS handshake, Finished (20):
  • TLSv1.2 (IN), TLS handshake, Finished (20):
3

he @AnkitS

the entry is given because you have installed the Graylog enterprise plugins, but have not installed an enterprise license.

That is the only reason for this message.

4

Hello jan,

We have already created enterprise licence using graylog cluster ID and attached on the graylog dashboard. Still getting error.

5

he @AnkitS

what did you see on Enterprise > License is the license displayed their without any errors?

6

Error :- Graylog licences violation detected remote check have failed too many times

7

then Graylog is not able to connect to the Graylog Backoffice. I guess that you have enable https with a custom java keystore?

Or you need to use a proxy for the connection to the outside?

8

Hello ,

We had not enabled https with a custom java keystore.

Sorry we are getting error at enterprise > license below

“violation detected this cluster is not covered by the license”

9

the cluster id you have used for the license is not the cluster id of you cluster.

10

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