License Violation

Hello,

I have installed a Graylog 3.0.2 since one week and one day after install the Entreprise License, i receive a license violation:
2019-08-13T13:57:24.513+02:00 ERROR [AuditLogger] Unable to write audit log entry because there is no valid license.
2019-08-13T13:57:24.737+02:00 WARN [LicenseChecker] License violation - Failed to report license status to Graylog, Inc. - consecutive failures: 73, limit: 72
2019-08-13T13:57:25.427+02:00 WARN [LicenseChecker] License violation - Failed to report license status to Graylog, Inc. - consecutive failures: 73, limit: 72
2019-08-13T13:57:55.258+02:00 ERROR [AuditLogger] Unable to write audit log entry because there is no valid license.
2019-08-13T13:57:55.273+02:00 ERROR [AuditLogger] Unable to write audit log entry because there is no valid license.
2019-08-13T14:05:03.916+02:00 ERROR [AuditLogger] Unable to write audit log entry because there is no valid license.
2019-08-13T14:05:03.988+02:00 WARN [LicenseChecker] License violation - Failed to report license status to Graylog, Inc. - consecutive failures: 73, limit: 72
2019-08-13T14:05:04.405+02:00 WARN [LicenseChecker] License violation - Failed to report license status to Graylog, Inc. - consecutive failures: 73, limit: 72

I check my firewall and the Graylog have full access to Internet.

Can you help me?

Thanks

It would be great if you can post your traceroute output, curl output to see if you are hitting the reporting server.

I run something like this curl -v -XGET https://api.graylog.com and I can see I have network trouble on my side.

Auditing is an enterprise feature. Enterprise features are free for up to 5GB/day of messages. After that you need to purchase a license. How much are you ingesting? also for the 5GB/day free license, you need to request it here:

2019-08-13T14:05:04.405+02:00 WARN [LicenseChecker] License violation - Failed to report license status to Graylog, Inc. - consecutive failures: 73, limit: 72

according to the error message your Graylog is not able to talk to the API. The documentation explains what is performed for license verification: http://docs.graylog.org/en/3.1/pages/enterprise/setup.html#license-verification