License Violation

[sebastianchacon]

Hello,

I have installed a Graylog 3.0.2 since one week and one day after install the Entreprise License, i receive a license violation:
2019-08-13T13:57:24.513+02:00 ERROR [AuditLogger] Unable to write audit log entry because there is no valid license.
2019-08-13T13:57:24.737+02:00 WARN [LicenseChecker] License violation - Failed to report license status to Graylog, Inc. - consecutive failures: 73, limit: 72
2019-08-13T13:57:25.427+02:00 WARN [LicenseChecker] License violation - Failed to report license status to Graylog, Inc. - consecutive failures: 73, limit: 72
2019-08-13T13:57:55.258+02:00 ERROR [AuditLogger] Unable to write audit log entry because there is no valid license.
2019-08-13T13:57:55.273+02:00 ERROR [AuditLogger] Unable to write audit log entry because there is no valid license.
2019-08-13T14:05:03.916+02:00 ERROR [AuditLogger] Unable to write audit log entry because there is no valid license.
2019-08-13T14:05:03.988+02:00 WARN [LicenseChecker] License violation - Failed to report license status to Graylog, Inc. - consecutive failures: 73, limit: 72
2019-08-13T14:05:04.405+02:00 WARN [LicenseChecker] License violation - Failed to report license status to Graylog, Inc. - consecutive failures: 73, limit: 72

I check my firewall and the Graylog have full access to Internet.

Can you help me?

Thanks

[ofentselogger (Ofentse)]

It would be great if you can post your traceroute output, curl output to see if you are hitting the reporting server.

I run something like this curl -v -XGET https://api.graylog.com and I can see I have network trouble on my side.

[cawfehman]

Auditing is an enterprise feature. Enterprise features are free for up to 5GB/day of messages. After that you need to purchase a license. How much are you ingesting? also for the 5GB/day free license, you need to request it here:

Download & Install Graylog

[jan (Jan Doberstein)]

2019-08-13T14:05:04.405+02:00 WARN [LicenseChecker] License violation - Failed to report license status to Graylog, Inc. - consecutive failures: 73, limit: 72

according to the error message your Graylog is not able to talk to the API. The documentation explains what is performed for license verification: http://docs.graylog.org/en/3.1/pages/enterprise/setup.html#license-verification