Troubleshooting alert test, unsuccessful

Hello, I’m in the same situation than this coleague: Could not send test alert notification

Jochen said “Check the logs of your Graylog node for details about the error.”, I read the following page in order to find the log files:

I don’t have this directory at all: /var/log/graylog-server/

In running the virtual appliance, version 2.4.6-1.

Please help!
Thanks so much.

Well, I don’t know where the logs are on that virtual appliance, but you could always sudo find / -name "server.log"

Also, perform basic troubleshooting on the network connection you’re trying to make.

  • Can the VM resolve the hostname for the mail host?
  • Can you ping it?
  • Can you connect to the port indicated using netcat?
  • Can you use another application to send mail through that host+port?

Ok, I’ll do that find, but I’ve that in different version, also the log file changes its name, not only its path.

I’m simply trying to send a test mail with a Gmail account, so I’m trying to reach From Ubuntu’s console, ping responds just fine, pinging the hostname resolves to its IP address. I didn’t check those 2 last bullets, but I’m not blocking anything going out through my firewall.

That’s an interesting point… Does GMail still allow you to send emails simply with username and password? Or does it require application-specific passwords for all setups? In my case I had to create a seperate password for my desktop mail app.

The defaults for the virtual appliance are just a little down the same page:

To give the mail settings in the appliance please check this command section:

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