SMTP Encryption Issue

Hello,
I am having trouble configuring Graylog to send encrypted email. I used this command from the docs.

sudo graylog-ctl set-email-config smtp.our_domain.com --user=our_user --password=our_password --port 587

I receive the below error:

Could not send test alert notification
Sending test alert notification failed with message: Sending the email to the following server failed : smtp.our_domain:587

Our email admin advises that the email logs indicate that connection is not encrypted. Graylog is sending the email unencrypted. It looks configured correctly?

transport_email_use_auth = true
transport_email_use_tls = true
transport_email_use_ssl = true

Thank You!

# If you are running more than one instances of graylog-server you have to select one of these
# instances as master. The master will perform some periodical tasks that non-masters won't perform.
is_master = true

# The auto-generated node ID will be stored in this file and read after restarts. It is a good idea
# to use an absolute file path here if you are starting graylog-server from init scripts or similar.
node_id_file = /var/opt/graylog/graylog-server-node-id

# You MUST set a secret to secure/pepper the stored user passwords here. Use at least 64 characters.
# Generate one by using for example: pwgen -N 1 -s 96
password_secret = our_secret

# the default root user is named 'admin'
root_username = admin

# You MUST specify a hash password for the root user (which you only need to initially set up the
# system and in case you lose connectivity to your authentication backend)
# This password cannot be changed using the API or via the web interface. If you need to change it,
# modify it in this file.
# Create one by using for example: echo -n yourpassword | shasum -a 256
# and put the resulting hash value into the following line
root_password_sha2 = our_secret

# The email address of the root user.
# Default is empty
#root_email = ""

# The time zone setting of the root user.
# Default is UTC
root_timezone = EST5EDT

# Set plugin directory here (relative or absolute)
plugin_dir = /opt/graylog/plugin

# REST API listen URI. Must be reachable by other graylog-server nodes if you run a cluster.
rest_listen_uri = http://0.0.0.0:9000/api

# Web interface listen URI
web_listen_uri = http://0.0.0.0:9000/

# REST API transport address. Defaults to the value of rest_listen_uri. Exception: If rest_listen_uri
# is set to a wildcard IP address (0.0.0.0) the first non-loopback IPv4 system address is used.
# If set, his will be promoted in the cluster discovery APIs, so other nodes may try to connect on
# this address and it is used to generate URLs addressing entities in the REST API. (see rest_listen_uri)
# You will need to define this, if your Graylog server is running behind a HTTP proxy that is rewriting
# the scheme, host name or URI.

# Web interface endpoint URI. This setting can be overriden on a per-request basis with the X-Graylog-Server-URL header.
# Default: $rest_transport_uri

# Enable CORS headers for REST api. This is necessary for JS-clients accessing the server directly.
# If these are disabled, modern browsers will not be able to retrieve resources from the server.
# This is disabled by default. Uncomment the next line to enable it.
rest_enable_cors = true

# Enable GZIP support for REST api. This compresses API responses and therefore helps to reduce
# overall round trip times. This is disabled by default. Uncomment the next line to enable it.
#rest_enable_gzip = true

# Enable HTTPS support for the REST API. This secures the communication with the REST API with
# TLS to prevent request forgery and eavesdropping. This is disabled by default. Uncomment the
# next line to enable it.
#rest_enable_tls = true

# The X.509 certificate file to use for securing the REST API.
#rest_tls_cert_file = /path/to/graylog2.crt

# The private key to use for securing the REST API.
#rest_tls_key_file = /path/to/graylog2.key

# The password to unlock the private key used for securing the REST API.
#rest_tls_key_password = secret

# The maximum size of a single HTTP chunk in bytes.
#rest_max_chunk_size = 8192

# The maximum size of the HTTP request headers in bytes.
#rest_max_header_size = 8192

# The maximal length of the initial HTTP/1.1 line in bytes.
#rest_max_initial_line_length = 4096

# The size of the thread pool used exclusively for serving the REST API.
#rest_thread_pool_size = 16

# The size of the worker thread pool used exclusively for serving the REST API.
#rest_worker_threads_max_pool_size = 16

# Disable checking the version of Elasticsearch for being compatible with this Graylog release.
# WARNING: Using Graylog with unsupported and untested versions of Elasticsearch may lead to data loss!
#elasticsearch_disable_version_check = true

# Disable message retention on this node, i. e. disable Elasticsearch index rotation.
#no_retention = false

# How many Elasticsearch shards and replicas should be used per index? Note that this only applies to newly created indices.
elasticsearch_shards = 4
elasticsearch_replicas = 1

# Prefix for all Elasticsearch indices and index aliases managed by Graylog.
elasticsearch_index_prefix = graylog

# Do you want to allow searches with leading wildcards? This can be extremely resource hungry and should only
# be enabled with care. See also: http://graylog2.org/resources/documentation/general/queries
allow_leading_wildcard_searches = true

# Do you want to allow searches to be highlighted? Depending on the size of your messages this can be memory hungry and
# should only be enabled after making sure your Elasticsearch cluster has enough memory.
allow_highlighting = false

# List of Elasticsearch hosts Graylog should connect to.
# Need to be specified as a comma-separated list of valid URIs for the http ports of your elasticsearch nodes.
# If one or more of your elasticsearch hosts require authentication, include the credentials in each node URI that
# requires authentication.
elasticsearch_hosts = http://our_ip:9200

# Maximum amount of time to wait for successfull connection to Elasticsearch HTTP port.
#elasticsearch_connect_timeout = 10s

# Maximum amount of time to wait for reading back a response from an Elasticsearch server.
#elasticsearch_socket_timeout = 60s

# Maximum idle time for an Elasticsearch connection. If this is exceeded, this connection will
# be tore down.
#elasticsearch_idle_timeout = -1s

# Maximum number of total connections to Elasticsearch.
elasticsearch_max_total_connections = 20

# Maximum number of total connections per Elasticsearch route (normally this means per
# elasticsearch server).
elasticsearch_max_total_connections_per_route = 2

# Enable automatic Elasticsearch node discovery through Nodes Info,
# see https://www.elastic.co/guide/en/elasticsearch/reference/5.4/cluster-nodes-info.html
#
# WARNING: Automatic node discovery does not work if Elasticsearch requires authentication, e. g. with Shield.
#
elasticsearch_discovery_enabled = true

# Filter for including/excluding Elasticsearch nodes in discovery according to their custom attributes,
# see https://www.elastic.co/guide/en/elasticsearch/reference/5.4/cluster.html#cluster-nodes
#
# Default: empty
#elasticsearch_discovery_filter = rack:42

# Frequency of the Elasticsearch node discovery.
#elasticsearch_discovery_frequency = 30s

# Analyzer (tokenizer) to use for message and full_message field. The "standard" filter usually is a good idea.
# All supported analyzers are: standard, simple, whitespace, stop, keyword, pattern, language, snowball, custom
# Elasticsearch documentation: http://www.elasticsearch.org/guide/reference/index-modules/analysis/
# Note that this setting only takes effect on newly created indices.
elasticsearch_analyzer = standard

# Global request timeout for Elasticsearch requests (e. g. during search, index creation, or index time-range
# calculations) based on a best-effort to restrict the runtime of Elasticsearch operations.
# Default: 1m
#elasticsearch_request_timeout = 1m

# Batch size for the Elasticsearch output. This is the maximum (!) number of messages the Elasticsearch output
# module will get at once and write to Elasticsearch in a batch call. If the configured batch size has not been
# reached within output_flush_interval seconds, everything that is available will be flushed at once. Remember
# that every outputbuffer processor manages its own batch and performs its own batch write calls.
# ("outputbuffer_processors" variable)
output_batch_size = 500

# Flush interval (in seconds) for the Elasticsearch output. This is the maximum amount of time between two
# batches of messages written to Elasticsearch. It is only effective at all if your minimum number of messages
# for this time period is less than output_batch_size * outputbuffer_processors.
output_flush_interval = 1

# As stream outputs are loaded only on demand, an output which is failing to initialize will be tried over and
# over again. To prevent this, the following configuration options define after how many faults an output will
# not be tried again for an also configurable amount of seconds.
output_fault_count_threshold = 5
output_fault_penalty_seconds = 30

# The number of parallel running processors.
# Raise this number if your buffers are filling up.
processbuffer_processors = 5
outputbuffer_processors = 3

#outputbuffer_processor_keep_alive_time = 5000
#outputbuffer_processor_threads_core_pool_size = 3
#outputbuffer_processor_threads_max_pool_size = 30

# UDP receive buffer size for all message inputs (e. g. SyslogUDPInput).
#udp_recvbuffer_sizes = 1048576

# Wait strategy describing how buffer processors wait on a cursor sequence. (default: sleeping)
# Possible types:
#  - yielding
#     Compromise between performance and CPU usage.
#  - sleeping
#     Compromise between performance and CPU usage. Latency spikes can occur after quiet periods.
#  - blocking
#     High throughput, low latency, higher CPU usage.
#  - busy_spinning
#     Avoids syscalls which could introduce latency jitter. Best when threads can be bound to specific CPU cores.
processor_wait_strategy = blocking

# Size of internal ring buffers. Raise this if raising outputbuffer_processors does not help anymore.
# For optimum performance your LogMessage objects in the ring buffer should fit in your CPU L3 cache.
# Start server with --statistics flag to see buffer utilization.
# Must be a power of 2. (512, 1024, 2048, ...)
ring_size = 65536

inputbuffer_ring_size = 65536
inputbuffer_processors = 2
inputbuffer_wait_strategy = blocking

# Enable the disk based message journal.
message_journal_enabled = true

# The directory which will be used to store the message journal. The directory must me exclusively used by Graylog and
# must not contain any other files than the ones created by Graylog itself.
message_journal_dir = /var/opt/graylog/data/journal

# Journal hold messages before they could be written to Elasticsearch.
# For a maximum of 12 hours or 5 GB whichever happens first.
# During normal operation the journal will be smaller.
#message_journal_max_age = 12h
message_journal_max_size = 1gb

#message_journal_flush_age = 1m
#message_journal_flush_interval = 1000000
#message_journal_segment_age = 1h
#message_journal_segment_size = 100mb

# Number of threads used exclusively for dispatching internal events. Default is 2.
async_eventbus_processors = 2

# How many seconds to wait between marking node as DEAD for possible load balancers and starting the actual
# shutdown process. Set to 0 if you have no status checking load balancers in front.
lb_recognition_period_seconds = 3

# Every message is matched against the configured streams and it can happen that a stream contains rules which
# take an unusual amount of time to run, for example if its using regular expressions that perform excessive backtracking.
# This will impact the processing of the entire server. To keep such misbehaving stream rules from impacting other
# streams, Graylog limits the execution time for each stream.
# The default values are noted below, the timeout is in milliseconds.
# If the stream matching for one stream took longer than the timeout value, and this happened more than "max_faults" times
# that stream is disabled and a notification is shown in the web interface.
# stream_processing_timeout = 2000
# stream_processing_max_faults = 3

# Length of the interval in seconds in which the alert conditions for all streams should be checked
# and alarms are being sent.
alert_check_interval = 60

# Since 0.21 the graylog server supports pluggable output modules. This means a single message can be written to multiple
# outputs. The next setting defines the timeout for a single output module, including the default output module where all
# messages end up. This setting is specified in milliseconds.

# Time in milliseconds to wait for all message outputs to finish writing a single message.
#output_module_timeout = 10000

# Time in milliseconds after which a detected stale master node is being rechecked on startup.
#stale_master_timeout = 2000

# Time in milliseconds which Graylog is waiting for all threads to stop on shutdown.
# shutdown_timeout = 30000

# MongoDB Configuration
mongodb_uri = mongodb://127.0.0.1:27017/graylog

# Raise this according to the maximum connections your MongoDB server can handle if you encounter MongoDB connection problems.
mongodb_max_connections = 100

# Number of threads allowed to be blocked by MongoDB connections multiplier. Default: 5
# If mongodb_max_connections is 100, and mongodb_threads_allowed_to_block_multiplier is 5, then 500 threads can block. More than that and an exception will be thrown.
# http://api.mongodb.org/java/current/com/mongodb/MongoOptions.html#threadsAllowedToBlockForConnectionMultiplier
mongodb_threads_allowed_to_block_multiplier = 5

# Drools Rule File (Use to rewrite incoming log messages)
# See: http://graylog2.org/resources/documentation/general/rewriting

# Email transport
transport_email_enabled = true
transport_email_hostname = smtp.our_domain.com
transport_email_port = 587
transport_email_use_auth = true
transport_email_use_tls = true
transport_email_use_ssl = true
transport_email_auth_username = our_account
transport_email_auth_password = our_password
transport_email_subject_prefix = [graylog]
transport_email_from_email = graylog@graylog

# Specify and uncomment this if you want to include links to the stream in your stream alert mails.
# This should define the fully qualified base url to your web interface exactly the same way as it is accessed by your users.
#
transport_email_web_interface_url = http://graylog

# The default connect timeout for outgoing HTTP connections.
# Values must be a positive duration (and between 1 and 2147483647 when converted to milliseconds).
# Default: 5s
#http_connect_timeout = 5s

# The default read timeout for outgoing HTTP connections.
# Values must be a positive duration (and between 1 and 2147483647 when converted to milliseconds).
# Default: 10s
#http_read_timeout = 10s

# The default write timeout for outgoing HTTP connections.
# Values must be a positive duration (and between 1 and 2147483647 when converted to milliseconds).
# Default: 10s
#http_write_timeout = 10s

# HTTP proxy for outgoing HTTP calls

# Disable the optimization of Elasticsearch indices after index cycling. This may take some load from Elasticsearch
# on heavily used systems with large indices, but it will decrease search performance. The default is to optimize
# cycled indices.
#disable_index_optimization = true

# Optimize the index down to <= index_optimization_max_num_segments. A higher number may take some load from Elasticsearch
# on heavily used systems with large indices, but it will decrease search performance. The default is 1.
#index_optimization_max_num_segments = 1

# Disable the index range calculation on all open/available indices and only calculate the range for the latest
# index. This may speed up index cycling on systems with large indices but it might lead to wrong search results
# in regard to the time range of the messages (i. e. messages within a certain range may not be found). The default
# is to calculate the time range on all open/available indices.
#disable_index_range_calculation = true

# The threshold of the garbage collection runs. If GC runs take longer than this threshold, a system notification
# will be generated to warn the administrator about possible problems with the system. Default is 1 second.
#gc_warning_threshold = 1s

# Connection timeout for a configured LDAP server (e. g. ActiveDirectory) in milliseconds.
#ldap_connection_timeout = 2000

# Enable collection of Graylog-related metrics into MongoDB
#enable_metrics_collection = false

# Disable the use of SIGAR for collecting system stats
#disable_sigar = false

# The default cache time for dashboard widgets. (Default: 10 seconds, minimum: 1 second)
dashboard_widget_default_cache_time = 10s

# Automatically load content packs in "content_packs_dir" on the first start of Graylog.
content_packs_loader_enabled = true

# The directory which contains content packs which should be loaded on the first start of Graylog.
content_packs_dir = /opt/graylog/contentpacks

# A comma-separated list of content packs (files in "content_packs_dir") which should be applied on
# the first start of Graylog.
content_packs_auto_load = grok-patterns.json,content_pack_appliance.json

Please edit your first post and format the configuration snippet properly for better readability:
https://help.github.com/articles/creating-and-highlighting-code-blocks/

# If you are running more than one instances of graylog-server you have to select one of these
# instances as master. The master will perform some periodical tasks that non-masters won't perform.
is_master = true

# The auto-generated node ID will be stored in this file and read after restarts. It is a good idea
# to use an absolute file path here if you are starting graylog-server from init scripts or similar.
node_id_file = /var/opt/graylog/graylog-server-node-id

# You MUST set a secret to secure/pepper the stored user passwords here. Use at least 64 characters.
# Generate one by using for example: pwgen -N 1 -s 96
password_secret = our_secret

# the default root user is named 'admin'
root_username = admin

# You MUST specify a hash password for the root user (which you only need to initially set up the
# system and in case you lose connectivity to your authentication backend)
# This password cannot be changed using the API or via the web interface. If you need to change it,
# modify it in this file.
# Create one by using for example: echo -n yourpassword | shasum -a 256
# and put the resulting hash value into the following line
root_password_sha2 = our_secret

# The email address of the root user.
# Default is empty
#root_email = ""

# The time zone setting of the root user.
# Default is UTC
root_timezone = EST5EDT

# Set plugin directory here (relative or absolute)
plugin_dir = /opt/graylog/plugin

# REST API listen URI. Must be reachable by other graylog-server nodes if you run a cluster.
rest_listen_uri = http://0.0.0.0:9000/api

# Web interface listen URI
web_listen_uri = http://0.0.0.0:9000/

# REST API transport address. Defaults to the value of rest_listen_uri. Exception: If rest_listen_uri
# is set to a wildcard IP address (0.0.0.0) the first non-loopback IPv4 system address is used.
# If set, his will be promoted in the cluster discovery APIs, so other nodes may try to connect on
# this address and it is used to generate URLs addressing entities in the REST API. (see rest_listen_uri)
# You will need to define this, if your Graylog server is running behind a HTTP proxy that is rewriting
# the scheme, host name or URI.

# Web interface endpoint URI. This setting can be overriden on a per-request basis with the X-Graylog-Server-URL header.
# Default: $rest_transport_uri

# Enable CORS headers for REST api. This is necessary for JS-clients accessing the server directly.
# If these are disabled, modern browsers will not be able to retrieve resources from the server.
# This is disabled by default. Uncomment the next line to enable it.
rest_enable_cors = true

# Enable GZIP support for REST api. This compresses API responses and therefore helps to reduce
# overall round trip times. This is disabled by default. Uncomment the next line to enable it.
#rest_enable_gzip = true

# Enable HTTPS support for the REST API. This secures the communication with the REST API with
# TLS to prevent request forgery and eavesdropping. This is disabled by default. Uncomment the
# next line to enable it.
#rest_enable_tls = true

# The X.509 certificate file to use for securing the REST API.
#rest_tls_cert_file = /path/to/graylog2.crt

# The private key to use for securing the REST API.
#rest_tls_key_file = /path/to/graylog2.key

# The password to unlock the private key used for securing the REST API.
#rest_tls_key_password = secret

# The maximum size of a single HTTP chunk in bytes.
#rest_max_chunk_size = 8192

# The maximum size of the HTTP request headers in bytes.
#rest_max_header_size = 8192

# The maximal length of the initial HTTP/1.1 line in bytes.
#rest_max_initial_line_length = 4096

# The size of the thread pool used exclusively for serving the REST API.
#rest_thread_pool_size = 16

# The size of the worker thread pool used exclusively for serving the REST API.
#rest_worker_threads_max_pool_size = 16

# Disable checking the version of Elasticsearch for being compatible with this Graylog release.
# WARNING: Using Graylog with unsupported and untested versions of Elasticsearch may lead to data loss!
#elasticsearch_disable_version_check = true

# Disable message retention on this node, i. e. disable Elasticsearch index rotation.
#no_retention = false

# How many Elasticsearch shards and replicas should be used per index? Note that this only applies to newly created indices.
elasticsearch_shards = 4
elasticsearch_replicas = 1

# Prefix for all Elasticsearch indices and index aliases managed by Graylog.
elasticsearch_index_prefix = graylog

# Do you want to allow searches with leading wildcards? This can be extremely resource hungry and should only
# be enabled with care. See also: http://graylog2.org/resources/documentation/general/queries
allow_leading_wildcard_searches = true

# Do you want to allow searches to be highlighted? Depending on the size of your messages this can be memory hungry and
# should only be enabled after making sure your Elasticsearch cluster has enough memory.
allow_highlighting = false

# List of Elasticsearch hosts Graylog should connect to.
# Need to be specified as a comma-separated list of valid URIs for the http ports of your elasticsearch nodes.
# If one or more of your elasticsearch hosts require authentication, include the credentials in each node URI that
# requires authentication.
elasticsearch_hosts = http://our_ip:9200

# Maximum amount of time to wait for successfull connection to Elasticsearch HTTP port.
#elasticsearch_connect_timeout = 10s

# Maximum amount of time to wait for reading back a response from an Elasticsearch server.
#elasticsearch_socket_timeout = 60s

# Maximum idle time for an Elasticsearch connection. If this is exceeded, this connection will
# be tore down.
#elasticsearch_idle_timeout = -1s

# Maximum number of total connections to Elasticsearch.
elasticsearch_max_total_connections = 20

# Maximum number of total connections per Elasticsearch route (normally this means per
# elasticsearch server).
elasticsearch_max_total_connections_per_route = 2

# Enable automatic Elasticsearch node discovery through Nodes Info,
# see https://www.elastic.co/guide/en/elasticsearch/reference/5.4/cluster-nodes-info.html
#
# WARNING: Automatic node discovery does not work if Elasticsearch requires authentication, e. g. with Shield.
#
elasticsearch_discovery_enabled = true

# Filter for including/excluding Elasticsearch nodes in discovery according to their custom attributes,
# see https://www.elastic.co/guide/en/elasticsearch/reference/5.4/cluster.html#cluster-nodes
#
# Default: empty
#elasticsearch_discovery_filter = rack:42

# Frequency of the Elasticsearch node discovery.
#elasticsearch_discovery_frequency = 30s

# Analyzer (tokenizer) to use for message and full_message field. The "standard" filter usually is a good idea.
# All supported analyzers are: standard, simple, whitespace, stop, keyword, pattern, language, snowball, custom
# Elasticsearch documentation: http://www.elasticsearch.org/guide/reference/index-modules/analysis/
# Note that this setting only takes effect on newly created indices.
elasticsearch_analyzer = standard

# Global request timeout for Elasticsearch requests (e. g. during search, index creation, or index time-range
# calculations) based on a best-effort to restrict the runtime of Elasticsearch operations.
# Default: 1m
#elasticsearch_request_timeout = 1m

# Batch size for the Elasticsearch output. This is the maximum (!) number of messages the Elasticsearch output
# module will get at once and write to Elasticsearch in a batch call. If the configured batch size has not been
# reached within output_flush_interval seconds, everything that is available will be flushed at once. Remember
# that every outputbuffer processor manages its own batch and performs its own batch write calls.
# ("outputbuffer_processors" variable)
output_batch_size = 500

# Flush interval (in seconds) for the Elasticsearch output. This is the maximum amount of time between two
# batches of messages written to Elasticsearch. It is only effective at all if your minimum number of messages
# for this time period is less than output_batch_size * outputbuffer_processors.
output_flush_interval = 1

# As stream outputs are loaded only on demand, an output which is failing to initialize will be tried over and
# over again. To prevent this, the following configuration options define after how many faults an output will
# not be tried again for an also configurable amount of seconds.
output_fault_count_threshold = 5
output_fault_penalty_seconds = 30

# The number of parallel running processors.
# Raise this number if your buffers are filling up.
processbuffer_processors = 5
outputbuffer_processors = 3

#outputbuffer_processor_keep_alive_time = 5000
#outputbuffer_processor_threads_core_pool_size = 3
#outputbuffer_processor_threads_max_pool_size = 30

# UDP receive buffer size for all message inputs (e. g. SyslogUDPInput).
#udp_recvbuffer_sizes = 1048576

# Wait strategy describing how buffer processors wait on a cursor sequence. (default: sleeping)
# Possible types:
#  - yielding
#     Compromise between performance and CPU usage.
#  - sleeping
#     Compromise between performance and CPU usage. Latency spikes can occur after quiet periods.
#  - blocking
#     High throughput, low latency, higher CPU usage.
#  - busy_spinning
#     Avoids syscalls which could introduce latency jitter. Best when threads can be bound to specific CPU cores.
processor_wait_strategy = blocking

# Size of internal ring buffers. Raise this if raising outputbuffer_processors does not help anymore.
# For optimum performance your LogMessage objects in the ring buffer should fit in your CPU L3 cache.
# Start server with --statistics flag to see buffer utilization.
# Must be a power of 2. (512, 1024, 2048, ...)
ring_size = 65536

inputbuffer_ring_size = 65536
inputbuffer_processors = 2
inputbuffer_wait_strategy = blocking

# Enable the disk based message journal.
message_journal_enabled = true

# The directory which will be used to store the message journal. The directory must me exclusively used by Graylog and
# must not contain any other files than the ones created by Graylog itself.
message_journal_dir = /var/opt/graylog/data/journal

# Journal hold messages before they could be written to Elasticsearch.
# For a maximum of 12 hours or 5 GB whichever happens first.
# During normal operation the journal will be smaller.
#message_journal_max_age = 12h
message_journal_max_size = 1gb

#message_journal_flush_age = 1m
#message_journal_flush_interval = 1000000
#message_journal_segment_age = 1h
#message_journal_segment_size = 100mb

# Number of threads used exclusively for dispatching internal events. Default is 2.
async_eventbus_processors = 2

# How many seconds to wait between marking node as DEAD for possible load balancers and starting the actual
# shutdown process. Set to 0 if you have no status checking load balancers in front.
lb_recognition_period_seconds = 3

# Every message is matched against the configured streams and it can happen that a stream contains rules which
# take an unusual amount of time to run, for example if its using regular expressions that perform excessive backtracking.
# This will impact the processing of the entire server. To keep such misbehaving stream rules from impacting other
# streams, Graylog limits the execution time for each stream.
# The default values are noted below, the timeout is in milliseconds.
# If the stream matching for one stream took longer than the timeout value, and this happened more than "max_faults" times
# that stream is disabled and a notification is shown in the web interface.
# stream_processing_timeout = 2000
# stream_processing_max_faults = 3

# Length of the interval in seconds in which the alert conditions for all streams should be checked
# and alarms are being sent.
alert_check_interval = 60

# Since 0.21 the graylog server supports pluggable output modules. This means a single message can be written to multiple
# outputs. The next setting defines the timeout for a single output module, including the default output module where all
# messages end up. This setting is specified in milliseconds.

# Time in milliseconds to wait for all message outputs to finish writing a single message.
#output_module_timeout = 10000

# Time in milliseconds after which a detected stale master node is being rechecked on startup.
#stale_master_timeout = 2000

# Time in milliseconds which Graylog is waiting for all threads to stop on shutdown.
# shutdown_timeout = 30000

# MongoDB Configuration
mongodb_uri = mongodb://127.0.0.1:27017/graylog

# Raise this according to the maximum connections your MongoDB server can handle if you encounter MongoDB connection problems.
mongodb_max_connections = 100

# Number of threads allowed to be blocked by MongoDB connections multiplier. Default: 5
# If mongodb_max_connections is 100, and mongodb_threads_allowed_to_block_multiplier is 5, then 500 threads can block. More than that and an exception will be thrown.
# http://api.mongodb.org/java/current/com/mongodb/MongoOptions.html#threadsAllowedToBlockForConnectionMultiplier
mongodb_threads_allowed_to_block_multiplier = 5

# Drools Rule File (Use to rewrite incoming log messages)
# See: http://graylog2.org/resources/documentation/general/rewriting

# Email transport
transport_email_enabled = true
transport_email_hostname = smtp.our_domain.com
transport_email_port = 587
transport_email_use_auth = true
transport_email_use_tls = true
transport_email_use_ssl = true
transport_email_auth_username = our_account
transport_email_auth_password = our_password
transport_email_subject_prefix = [graylog]
transport_email_from_email = graylog@graylog

# Specify and uncomment this if you want to include links to the stream in your stream alert mails.
# This should define the fully qualified base url to your web interface exactly the same way as it is accessed by your users.
#
transport_email_web_interface_url = http://graylog

# The default connect timeout for outgoing HTTP connections.
# Values must be a positive duration (and between 1 and 2147483647 when converted to milliseconds).
# Default: 5s
#http_connect_timeout = 5s

# The default read timeout for outgoing HTTP connections.
# Values must be a positive duration (and between 1 and 2147483647 when converted to milliseconds).
# Default: 10s
#http_read_timeout = 10s

# The default write timeout for outgoing HTTP connections.
# Values must be a positive duration (and between 1 and 2147483647 when converted to milliseconds).
# Default: 10s
#http_write_timeout = 10s

# HTTP proxy for outgoing HTTP calls

# Disable the optimization of Elasticsearch indices after index cycling. This may take some load from Elasticsearch
# on heavily used systems with large indices, but it will decrease search performance. The default is to optimize
# cycled indices.
#disable_index_optimization = true

# Optimize the index down to <= index_optimization_max_num_segments. A higher number may take some load from Elasticsearch
# on heavily used systems with large indices, but it will decrease search performance. The default is 1.
#index_optimization_max_num_segments = 1

# Disable the index range calculation on all open/available indices and only calculate the range for the latest
# index. This may speed up index cycling on systems with large indices but it might lead to wrong search results
# in regard to the time range of the messages (i. e. messages within a certain range may not be found). The default
# is to calculate the time range on all open/available indices.
#disable_index_range_calculation = true

# The threshold of the garbage collection runs. If GC runs take longer than this threshold, a system notification
# will be generated to warn the administrator about possible problems with the system. Default is 1 second.
#gc_warning_threshold = 1s

# Connection timeout for a configured LDAP server (e. g. ActiveDirectory) in milliseconds.
#ldap_connection_timeout = 2000

# Enable collection of Graylog-related metrics into MongoDB
#enable_metrics_collection = false

# Disable the use of SIGAR for collecting system stats
#disable_sigar = false

# The default cache time for dashboard widgets. (Default: 10 seconds, minimum: 1 second)
dashboard_widget_default_cache_time = 10s

# Automatically load content packs in "content_packs_dir" on the first start of Graylog.
content_packs_loader_enabled = true

# The directory which contains content packs which should be loaded on the first start of Graylog.
content_packs_dir = /opt/graylog/contentpacks

# A comma-separated list of content packs (files in "content_packs_dir") which should be applied on
# the first start of Graylog.
content_packs_auto_load = grok-patterns.json,content_pack_appliance.json
# If you are running more than one instances of graylog-server you have to select one of these
# instances as master. The master will perform some periodical tasks that non-masters won't perform.
is_master = true

# The auto-generated node ID will be stored in this file and read after restarts. It is a good idea
# to use an absolute file path here if you are starting graylog-server from init scripts or similar.
node_id_file = /var/opt/graylog/graylog-server-node-id

# You MUST set a secret to secure/pepper the stored user passwords here. Use at least 64 characters.
# Generate one by using for example: pwgen -N 1 -s 96
password_secret = our_secret

# the default root user is named 'admin'
root_username = admin

# You MUST specify a hash password for the root user (which you only need to initially set up the
# system and in case you lose connectivity to your authentication backend)
# This password cannot be changed using the API or via the web interface. If you need to change it,
# modify it in this file.
# Create one by using for example: echo -n yourpassword | shasum -a 256
# and put the resulting hash value into the following line
root_password_sha2 = our_secret

# The email address of the root user.
# Default is empty
#root_email = ""

# The time zone setting of the root user.
# Default is UTC
root_timezone = EST5EDT

# Set plugin directory here (relative or absolute)
plugin_dir = /opt/graylog/plugin

# REST API listen URI. Must be reachable by other graylog-server nodes if you run a cluster.
rest_listen_uri = http://0.0.0.0:9000/api

# Web interface listen URI
web_listen_uri = http://0.0.0.0:9000/

# REST API transport address. Defaults to the value of rest_listen_uri. Exception: If rest_listen_uri
# is set to a wildcard IP address (0.0.0.0) the first non-loopback IPv4 system address is used.
# If set, his will be promoted in the cluster discovery APIs, so other nodes may try to connect on
# this address and it is used to generate URLs addressing entities in the REST API. (see rest_listen_uri)
# You will need to define this, if your Graylog server is running behind a HTTP proxy that is rewriting
# the scheme, host name or URI.

# Web interface endpoint URI. This setting can be overriden on a per-request basis with the X-Graylog-Server-URL header.
# Default: $rest_transport_uri

# Enable CORS headers for REST api. This is necessary for JS-clients accessing the server directly.
# If these are disabled, modern browsers will not be able to retrieve resources from the server.
# This is disabled by default. Uncomment the next line to enable it.
rest_enable_cors = true

# Enable GZIP support for REST api. This compresses API responses and therefore helps to reduce
# overall round trip times. This is disabled by default. Uncomment the next line to enable it.
#rest_enable_gzip = true

# Enable HTTPS support for the REST API. This secures the communication with the REST API with
# TLS to prevent request forgery and eavesdropping. This is disabled by default. Uncomment the
# next line to enable it.
#rest_enable_tls = true

# The X.509 certificate file to use for securing the REST API.
#rest_tls_cert_file = /path/to/graylog2.crt

# The private key to use for securing the REST API.
#rest_tls_key_file = /path/to/graylog2.key

# The password to unlock the private key used for securing the REST API.
#rest_tls_key_password = secret

# The maximum size of a single HTTP chunk in bytes.
#rest_max_chunk_size = 8192

# The maximum size of the HTTP request headers in bytes.
#rest_max_header_size = 8192

# The maximal length of the initial HTTP/1.1 line in bytes.
#rest_max_initial_line_length = 4096

# The size of the thread pool used exclusively for serving the REST API.
#rest_thread_pool_size = 16

# The size of the worker thread pool used exclusively for serving the REST API.
#rest_worker_threads_max_pool_size = 16

# Disable checking the version of Elasticsearch for being compatible with this Graylog release.
# WARNING: Using Graylog with unsupported and untested versions of Elasticsearch may lead to data loss!
#elasticsearch_disable_version_check = true

# Disable message retention on this node, i. e. disable Elasticsearch index rotation.
#no_retention = false

# How many Elasticsearch shards and replicas should be used per index? Note that this only applies to newly created indices.
elasticsearch_shards = 4
elasticsearch_replicas = 1

# Prefix for all Elasticsearch indices and index aliases managed by Graylog.
elasticsearch_index_prefix = graylog

# Do you want to allow searches with leading wildcards? This can be extremely resource hungry and should only
# be enabled with care. See also: http://graylog2.org/resources/documentation/general/queries
allow_leading_wildcard_searches = true

# Do you want to allow searches to be highlighted? Depending on the size of your messages this can be memory hungry and
# should only be enabled after making sure your Elasticsearch cluster has enough memory.
allow_highlighting = false

# List of Elasticsearch hosts Graylog should connect to.
# Need to be specified as a comma-separated list of valid URIs for the http ports of your elasticsearch nodes.
# If one or more of your elasticsearch hosts require authentication, include the credentials in each node URI that
# requires authentication.
elasticsearch_hosts = http://our_ip:9200

# Maximum amount of time to wait for successfull connection to Elasticsearch HTTP port.
#elasticsearch_connect_timeout = 10s

# Maximum amount of time to wait for reading back a response from an Elasticsearch server.
#elasticsearch_socket_timeout = 60s

# Maximum idle time for an Elasticsearch connection. If this is exceeded, this connection will
# be tore down.
#elasticsearch_idle_timeout = -1s

# Maximum number of total connections to Elasticsearch.
elasticsearch_max_total_connections = 20

# Maximum number of total connections per Elasticsearch route (normally this means per
# elasticsearch server).
elasticsearch_max_total_connections_per_route = 2

# Enable automatic Elasticsearch node discovery through Nodes Info,
# see https://www.elastic.co/guide/en/elasticsearch/reference/5.4/cluster-nodes-info.html
#
# WARNING: Automatic node discovery does not work if Elasticsearch requires authentication, e. g. with Shield.
#
elasticsearch_discovery_enabled = true

# Filter for including/excluding Elasticsearch nodes in discovery according to their custom attributes,
# see https://www.elastic.co/guide/en/elasticsearch/reference/5.4/cluster.html#cluster-nodes
#
# Default: empty
#elasticsearch_discovery_filter = rack:42

# Frequency of the Elasticsearch node discovery.
#elasticsearch_discovery_frequency = 30s

# Analyzer (tokenizer) to use for message and full_message field. The "standard" filter usually is a good idea.
# All supported analyzers are: standard, simple, whitespace, stop, keyword, pattern, language, snowball, custom
# Elasticsearch documentation: http://www.elasticsearch.org/guide/reference/index-modules/analysis/
# Note that this setting only takes effect on newly created indices.
elasticsearch_analyzer = standard

# Global request timeout for Elasticsearch requests (e. g. during search, index creation, or index time-range
# calculations) based on a best-effort to restrict the runtime of Elasticsearch operations.
# Default: 1m
#elasticsearch_request_timeout = 1m

# Batch size for the Elasticsearch output. This is the maximum (!) number of messages the Elasticsearch output
# module will get at once and write to Elasticsearch in a batch call. If the configured batch size has not been
# reached within output_flush_interval seconds, everything that is available will be flushed at once. Remember
# that every outputbuffer processor manages its own batch and performs its own batch write calls.
# ("outputbuffer_processors" variable)
output_batch_size = 500

# Flush interval (in seconds) for the Elasticsearch output. This is the maximum amount of time between two
# batches of messages written to Elasticsearch. It is only effective at all if your minimum number of messages
# for this time period is less than output_batch_size * outputbuffer_processors.
output_flush_interval = 1

# As stream outputs are loaded only on demand, an output which is failing to initialize will be tried over and
# over again. To prevent this, the following configuration options define after how many faults an output will
# not be tried again for an also configurable amount of seconds.
output_fault_count_threshold = 5
output_fault_penalty_seconds = 30

# The number of parallel running processors.
# Raise this number if your buffers are filling up.
processbuffer_processors = 5
outputbuffer_processors = 3

#outputbuffer_processor_keep_alive_time = 5000
#outputbuffer_processor_threads_core_pool_size = 3
#outputbuffer_processor_threads_max_pool_size = 30

# UDP receive buffer size for all message inputs (e. g. SyslogUDPInput).
#udp_recvbuffer_sizes = 1048576

# Wait strategy describing how buffer processors wait on a cursor sequence. (default: sleeping)
# Possible types:
#  - yielding
#     Compromise between performance and CPU usage.
#  - sleeping
#     Compromise between performance and CPU usage. Latency spikes can occur after quiet periods.
#  - blocking
#     High throughput, low latency, higher CPU usage.
#  - busy_spinning
#     Avoids syscalls which could introduce latency jitter. Best when threads can be bound to specific CPU cores.
processor_wait_strategy = blocking

# Size of internal ring buffers. Raise this if raising outputbuffer_processors does not help anymore.
# For optimum performance your LogMessage objects in the ring buffer should fit in your CPU L3 cache.
# Start server with --statistics flag to see buffer utilization.
# Must be a power of 2. (512, 1024, 2048, ...)
ring_size = 65536

inputbuffer_ring_size = 65536
inputbuffer_processors = 2
inputbuffer_wait_strategy = blocking

# Enable the disk based message journal.
message_journal_enabled = true

# The directory which will be used to store the message journal. The directory must me exclusively used by Graylog and
# must not contain any other files than the ones created by Graylog itself.
message_journal_dir = /var/opt/graylog/data/journal

# Journal hold messages before they could be written to Elasticsearch.
# For a maximum of 12 hours or 5 GB whichever happens first.
# During normal operation the journal will be smaller.
#message_journal_max_age = 12h
message_journal_max_size = 1gb

#message_journal_flush_age = 1m
#message_journal_flush_interval = 1000000
#message_journal_segment_age = 1h
#message_journal_segment_size = 100mb

# Number of threads used exclusively for dispatching internal events. Default is 2.
async_eventbus_processors = 2

# How many seconds to wait between marking node as DEAD for possible load balancers and starting the actual
# shutdown process. Set to 0 if you have no status checking load balancers in front.
lb_recognition_period_seconds = 3

# Every message is matched against the configured streams and it can happen that a stream contains rules which
# take an unusual amount of time to run, for example if its using regular expressions that perform excessive backtracking.
# This will impact the processing of the entire server. To keep such misbehaving stream rules from impacting other
# streams, Graylog limits the execution time for each stream.
# The default values are noted below, the timeout is in milliseconds.
# If the stream matching for one stream took longer than the timeout value, and this happened more than "max_faults" times
# that stream is disabled and a notification is shown in the web interface.
# stream_processing_timeout = 2000
# stream_processing_max_faults = 3

# Length of the interval in seconds in which the alert conditions for all streams should be checked
# and alarms are being sent.
alert_check_interval = 60

# Since 0.21 the graylog server supports pluggable output modules. This means a single message can be written to multiple
# outputs. The next setting defines the timeout for a single output module, including the default output module where all
# messages end up. This setting is specified in milliseconds.

# Time in milliseconds to wait for all message outputs to finish writing a single message.
#output_module_timeout = 10000

# Time in milliseconds after which a detected stale master node is being rechecked on startup.
#stale_master_timeout = 2000

# Time in milliseconds which Graylog is waiting for all threads to stop on shutdown.
# shutdown_timeout = 30000

# MongoDB Configuration
mongodb_uri = mongodb://127.0.0.1:27017/graylog

# Raise this according to the maximum connections your MongoDB server can handle if you encounter MongoDB connection problems.
mongodb_max_connections = 100

# Number of threads allowed to be blocked by MongoDB connections multiplier. Default: 5
# If mongodb_max_connections is 100, and mongodb_threads_allowed_to_block_multiplier is 5, then 500 threads can block. More than that and an exception will be thrown.
# http://api.mongodb.org/java/current/com/mongodb/MongoOptions.html#threadsAllowedToBlockForConnectionMultiplier
mongodb_threads_allowed_to_block_multiplier = 5

# Drools Rule File (Use to rewrite incoming log messages)
# See: http://graylog2.org/resources/documentation/general/rewriting

# Email transport
transport_email_enabled = true
transport_email_hostname = smtp.our_domain.com
transport_email_port = 587
transport_email_use_auth = true
transport_email_use_tls = true
transport_email_use_ssl = true
transport_email_auth_username = our_account
transport_email_auth_password = our_password
transport_email_subject_prefix = [graylog]
transport_email_from_email = graylog@graylog

# Specify and uncomment this if you want to include links to the stream in your stream alert mails.
# This should define the fully qualified base url to your web interface exactly the same way as it is accessed by your users.
#
transport_email_web_interface_url = http://graylog

# The default connect timeout for outgoing HTTP connections.
# Values must be a positive duration (and between 1 and 2147483647 when converted to milliseconds).
# Default: 5s
#http_connect_timeout = 5s

# The default read timeout for outgoing HTTP connections.
# Values must be a positive duration (and between 1 and 2147483647 when converted to milliseconds).
# Default: 10s
#http_read_timeout = 10s

# The default write timeout for outgoing HTTP connections.
# Values must be a positive duration (and between 1 and 2147483647 when converted to milliseconds).
# Default: 10s
#http_write_timeout = 10s

# HTTP proxy for outgoing HTTP calls

# Disable the optimization of Elasticsearch indices after index cycling. This may take some load from Elasticsearch
# on heavily used systems with large indices, but it will decrease search performance. The default is to optimize
# cycled indices.
#disable_index_optimization = true

# Optimize the index down to <= index_optimization_max_num_segments. A higher number may take some load from Elasticsearch
# on heavily used systems with large indices, but it will decrease search performance. The default is 1.
#index_optimization_max_num_segments = 1

# Disable the index range calculation on all open/available indices and only calculate the range for the latest
# index. This may speed up index cycling on systems with large indices but it might lead to wrong search results
# in regard to the time range of the messages (i. e. messages within a certain range may not be found). The default
# is to calculate the time range on all open/available indices.
#disable_index_range_calculation = true

# The threshold of the garbage collection runs. If GC runs take longer than this threshold, a system notification
# will be generated to warn the administrator about possible problems with the system. Default is 1 second.
#gc_warning_threshold = 1s

# Connection timeout for a configured LDAP server (e. g. ActiveDirectory) in milliseconds.
#ldap_connection_timeout = 2000

# Enable collection of Graylog-related metrics into MongoDB
#enable_metrics_collection = false

# Disable the use of SIGAR for collecting system stats
#disable_sigar = false

# The default cache time for dashboard widgets. (Default: 10 seconds, minimum: 1 second)
dashboard_widget_default_cache_time = 10s

# Automatically load content packs in "content_packs_dir" on the first start of Graylog.
content_packs_loader_enabled = true

# The directory which contains content packs which should be loaded on the first start of Graylog.
content_packs_dir = /opt/graylog/contentpacks

# A comma-separated list of content packs (files in "content_packs_dir") which should be applied on
# the first start of Graylog.
content_packs_auto_load = grok-patterns.json,content_pack_appliance.json

What type of connection does your SMTP server expect?

Plaintext SMTP (usually port 25/tcp)?
Plaintext SMTP followed by a TLS connection upgrade via STARTTLS (usually port 587/tcp)?
SMTP over SSL (usually port 465/tcp)?

Take a look at the parameters of the “email-config” command of graylog-ctl and set the connection parameters accordingly:
http://docs.graylog.org/en/2.4/pages/configuration/graylog_ctl.html#configuration-commands

Hint: It’s not useful to require SSL and TLS (via STARTTLS) at the same time.

Also make sure to check the logs of your Graylog node.
http://docs.graylog.org/en/2.4/pages/configuration/file_location.html#omnibus-graylog

Thank you, the change to port 465 worked.

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