Graylog Enterprise license changes?

Graylog Central (peer support)
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We’ve been running Graylog with the free 5GB Enterprise license for a few years and our current license expired a few days ago. I went to register for a replacement, but now it seems that the licensing has changed, so that license no longer seems to be available. When did this happen, and is there a press release or explanation somewhere on these changes?

We’re currently running 4.0.2 (yes, I know, it’s out of date) and I believe the only Enterprise features we were using are archiving of logs so that we can keep 1 year of logs without excessive disk storage consumption.

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This link where you request the new license is still there… each request being the same as if new. What errors are you seeing?

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Hi.

Thanks for getting back to me. That link indicates that the free license now only allows for 2GB/day, whereas it was 5GB previously - when did that change, as I didn’t receive any communication regarding it and I haven’t been able to find anything mentioned in the version release notes etc?

Unfortunately we have been processing about 4GB/day, so I’m trying to work out what Enterprise features we may have been using and whether the unlimited/free version will be suitable for us. I believe the only feature we have been using was archiving.

4

Well that is interesting… I didn’t see/know about the change either… though I am just a community member. I use the Enterprise license as well and run about the same rate…

@dscryber do you have any more information about this?

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5

I am also interested in the reply to this.

6

Hello, @ttsandrew @tmacgbay @benkrome

I was in another post about someone needing a license and during my search I also noticed it change to 2 GB a day, :thinking:

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Is there any feedback from Graylog themselves on this?

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Not that I have seen, still waiting on @dscryber to reply. Not sure what’s going on.

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@gsmith @tmacgbay and @ttsandrew,

I will ask in my corp meeting tomorrow.

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10

Hi, @benkrome

I spoke today with my team regarding your question. Yes, the new licenses for Graylog Open (the free version) has been changed from 5 GB to 2 GB as of January 1. However, users like you, who are renewing licenses initially obtained before Jan 1, 2022 will be granted a transitional license for 5 GB good through the end of 2022.

If you’re interesting obtaining the transitional license, contact meat david.sciuto@graylog.com with the email you’d like to use for contact in this matter.

Thanks!

 -_David
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HI

Till today NO info about this changes. Even the documentation talks about the 5gb
Me to was caught in this, after i started to learn graylog. this change happen.
And i’m using only the option of archiving, and report.
Maybe i need to look for another solution

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Hi David,

Do you mean the Graylog Small Business (Enterprise but data limited to now 2GB) correct? I thought Graylog Open was free for unlimited data but did not include some enterprise features.

Thanks

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Yes. I mean Graylog Small Business (Enterprise but data limited to now 2GB).

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@dkleeman, If you are renewing a license initially obtained before Jan 1, 2022, please send me email david.sciuto@graylog.com. I’ll forward your information to the SDR team. Then, expect to receive a call on how to get a transitional license for 5GB good through 2022.

Please do not contact support. Support is only available for Enterprise customers.

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