Generate report issue

parthiban · June 23, 2021, 8:23am

When i run download report now, it getting failed. The detailed log is below

2021-06-23T12:17:51.537+04:00 INFO [BrowserDriverService] Starting report render engine: http://localhost:9515
2021-06-23T12:17:51.709+04:00 INFO [ProtocolHandshake] Detected dialect: OSS
2021-06-23T12:21:00.432+04:00 ERROR [ReportResource] Failed to fetch report:
org.graylog.plugins.report.rest.chromedriver.ChromeDriverException: Render engine is unable to fully generate requested report, aborting.
at org.graylog.plugins.report.api.ReportService.fetchPdf(ReportService.java:256) ~[graylog-plugin-enterprise-3.3.5.jar:?]
at org.graylog.plugins.report.rest.ReportResource.generateReport(ReportResource.java:172) [graylog-plugin-enterprise-3.3.5.jar:?]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_265]
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:1.8.0_265]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_265]
at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_265]
at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory$1.invoke(ResourceMethodInvocationHandlerFactory.java:81) [graylog.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:144) [graylog.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:161) [graylog.jar:?]
at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:160) [graylog.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:99) [graylog.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:389) [graylog.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:347) [graylog.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:102) [graylog.jar:?]
at org.glassfish.jersey.server.ServerRuntime$2.run(ServerRuntime.java:326) [graylog.jar:?]
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271) [graylog.jar:?]
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267) [graylog.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:315) [graylog.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:297) [graylog.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:267) [graylog.jar:?]
at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:317) [graylog.jar:?]
at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:305) [graylog.jar:?]
at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1154) [graylog.jar:?]
at org.glassfish.jersey.grizzly2.httpserver.GrizzlyHttpContainer.service(GrizzlyHttpContainer.java:384) [graylog.jar:?]
at org.glassfish.grizzly.http.server.HttpHandler$1.run(HttpHandler.java:224) [graylog.jar:?]
at com.codahale.metrics.InstrumentedExecutorService$InstrumentedRunnable.run(InstrumentedExecutorService.java:181) [graylog.jar:?]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_265]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_265]
at java.lang.Thread.run(Thread.java:748) [?:1.8.0_265]

gsmith · June 23, 2021, 10:51pm

Hello,

I came across this, maybe something in there might help.

github.com/Graylog2/graylog2-server

Graylog Enterprise Report generation failing

opened 03:34PM - 16 Mar 21 UTC

closed 01:14PM - 08 Jun 21 UTC

ahmedsajid

bug

First of all, I appreciate all the work the Graylog Community and maintainers pu…t into it to make it a GREAT product. In my current setup, Graylog Cluster of 3 nodes is setup as follows: Client -> Load balancer (443) -> Nginx (https 9000) -> Graylog (https 9001) Client browser accesses Graylog via IP on Load Balancer as url `https://graylog.example.com/` URL. This is also the `http_external_uri`. `graylog.example.com` is not a DNS entry that server can resolve but it works on the client's machines. Then there's `http_publish_uri` set to `https://<NodeIP>:9001/`. All of the functionality works as expected. However after installation of the Graylog Small Business Enterprise License for the reporting feature, whenever I try to generate report through the UI, I get following error: ``` 2021-03-15T17:05:29.672-04:00 ERROR [ReportRenderJob] Error during report generation: com.github.rholder.retry.RetryException: Retrying failed to complete successfully after 3 attempts. - browser logs: 2021-03-15T17:05:29.672-04:00 ERROR [ReportRenderJob] Failed to generate report: com.github.rholder.retry.RetryException: Retrying failed to complete successfully after 3 attempts. at com.github.rholder.retry.Retryer.call(Retryer.java:174) ~[graylog.jar:?] at org.graylog.plugins.report.scheduler.ReportRenderJob.doRun(ReportRenderJob.java:74) [graylog-plugin-enterprise-3.3.9.jar:?] at org.graylog.plugins.report.scheduler.ReportRenderJob.run(ReportRenderJob.java:60) [graylog-plugin-enterprise-3.3.9.jar:?] at org.graylog.plugins.report.scheduler.ReportRenderSystemJob.execute(ReportRenderSystemJob.java:25) [graylog-plugin-enterprise-3.3.9.jar:?] at org.graylog2.system.jobs.SystemJobManager$1.run(SystemJobManager.java:89) [graylog.jar:?] at com.codahale.metrics.InstrumentedScheduledExecutorService$InstrumentedRunnable.run(InstrumentedScheduledExecutorService.java:241) [graylog.jar:?] at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) [?:1.8.0_282] at java.util.concurrent.FutureTask.run(FutureTask.java:266) [?:1.8.0_282] at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180) [?:1.8.0_282] at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293) [?:1.8.0_282] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_282] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_282] at java.lang.Thread.run(Thread.java:748) [?:1.8.0_282] Caused by: org.graylog.plugins.report.rest.chromedriver.ChromeDriverException: Render engine is unable to fully generate requested report, aborting. Browser logs: [BROWSER]: [2021-03-15T17:02:29-0400] [SEVERE] https://graylog.example.com/assets/vendor.8d6aa5835c8302c41e2f.js - Failed to load resource: net::ERR_NAME_NOT_RESOLVED [BROWSER]: [2021-03-15T17:02:29-0400] [SEVERE] https://graylog.example.com/assets/polyfill.7b2d519528c4e87cbc34.js - Failed to load resource: net::ERR_NAME_NOT_RESOLVED [BROWSER]: [2021-03-15T17:02:29-0400] [SEVERE] https://graylog.example.com/assets/plugin/org.graylog.plugins.collector.CollectorPlugin/plugin.org.graylog.plugins.collector.CollectorPlugin.0f2e4cf8cefdf620a71d.js - Failed to load resource: net::ERR_NAME_NOT_RESOLVED [BROWSER]: [2021-03-15T17:02:29-0400] [SEVERE] https://graylog.example.com/assets/plugin/org.graylog.plugins.threatintel.ThreatIntelPlugin/plugin.org.graylog.plugins.threatintel.ThreatIntelPlugin.2148ca040de9a7a73c28.js - Failed to load resource: net::ERR_NAME_NOT_RESOLVED [BROWSER]: [2021-03-15T17:02:29-0400] [SEVERE] https://graylog.example.com/assets/builtins.7b2d519528c4e87cbc34.js - Failed to load resource: net::ERR_NAME_NOT_RESOLVED [BROWSER]: [2021-03-15T17:02:29-0400] [SEVERE] https://graylog.example.com/assets/plugin/org.graylog.plugins.enterprise.EnterprisePlugin/plugin.org.graylog.plugins.enterprise.EnterprisePlugin.2d424d9fac3bf38109fc.js - Failed to load resource: net::ERR_NAME_NOT_RESOLVED [BROWSER]: [2021-03-15T17:02:29-0400] [SEVERE] https://graylog.example.com/assets/app.7b2d519528c4e87cbc34.js - Failed to load resource: net::ERR_NAME_NOT_RESOLVED [BROWSER]: [2021-03-15T17:02:29-0400] [SEVERE] https://graylog.example.com/config.js - Failed to load resource: net::ERR_NAME_NOT_RESOLVED [BROWSER]: [2021-03-15T17:02:29-0400] [SEVERE] https://graylog.example.com/assets/plugin/org.graylog.aws.AWSPlugin/plugin.org.graylog.aws.AWSPlugin.0898b5f648fe40b44913.js - Failed to load resource: net::ERR_NAME_NOT_RESOLVED at org.graylog.plugins.report.api.ReportService.fetchPdf(ReportService.java:260) ~[?:?] at org.graylog.plugins.report.scheduler.ReportRenderJob.lambda$doRun$0(ReportRenderJob.java:64) ~[?:?] at com.github.rholder.retry.AttemptTimeLimiters$NoAttemptTimeLimit.call(AttemptTimeLimiters.java:78) ~[graylog.jar:?] at com.github.rholder.retry.Retryer.call(Retryer.java:160) ~[graylog.jar:?] ... 12 more ``` According to the doc as I understood I need to adjust the `report_render_uri` which I have set to `https://<NodeIP>:9001/`. Now I can solve this problem by adding entry for `graylog.example.com` in `/etc/hosts` file but and I also want to know if `report_render_uri` config if its working as expected or not? Did I misconfigure anything? Here's Nginx configuration for Graylog. Not sure if that makes a difference. ``` server { listen 9000 ssl; server_name graylog.example.com; root /usr/share/nginx/html; index index.html index.htm; access_log /var/log/nginx/graylog_example_com-access.log; error_log /var/log/nginx/graylog_example_com-error.log error; ssl_certificate_key /etc/nginx/tls/key.pem; ssl_certificate /etc/nginx/tls/cert_chain.pem; location / { proxy_read_timeout 900; proxy_set_header Host $http_host; proxy_set_header X-Forwarded-Host $host; proxy_set_header X-Forwarded-Server $host; proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for; proxy_pass https://127.0.0.1:9001; } } ``` ## Expected Behavior Report plugin to use `report_render_uri` for report generation. ## Current Behavior Report plugin seems to use `http_external_uri` for report generation. ## Possible Solution ## Steps to Reproduce (for bugs) 1. Install Graylog Open source. 2. Obtain Small Business License 3. Install plugin package 4. Setup reporting following the doc https://docs.graylog.org/en/3.3/pages/reporting/setup.html 5. Setup a Test report. 6. Click on `Send Report Now` to trigger generation of the particular report to be emailed after completion. ## Context Trying to configure scheduled reports to be delivered via email. ## Your Environment * Graylog Version: 3.3.9 * Java Version: java-1.8.0-openjdk-headless-1.8.0.282.b08-1.el7_9.x86_64 * Elasticsearch Version: 5.6.16 * MongoDB Version: 3.6.21 * Operating System: RHEL 7.9 * Browser version: Firefox 86 on Ubuntu Linux 20.04.2

system · July 7, 2021, 10:52pm

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