Can't access web UI after upgrade

1. Describe your incident:

I’ve upgraded recently from version 4.3.11 to version 5. After having installed also MongoDB v5 I can’t access Graylog’s Web UI.

Systemctl status graylog-server returns that everything is working fine (Active) and curl localhost:9000 returns curl: (7) Failed to connect to localhost port 9000 after 0 ms: Connection refused

2. Describe your environment:

  • OS Information:
    Ubuntu Server 22.04
  • Package Version:
  • Service logs, configurations, and environment variables:

Here’s my server.conf file:


# If you are running more than one instances of Graylog server you have to select one of these
# instances as leader. The leader will perform some periodical tasks that non-leaders won't perform.
is_leader = true

# The auto-generated node ID will be stored in this file and read after restarts. It is a good idea
# to use an absolute file path here if you are starting Graylog server from init scripts or similar.
node_id_file = /etc/graylog/server/node-id


# Changing this value after installation will render all user sessions and encrypted values in the database invalid. (e.g. encrypted access tokens)
password_secret = random value

# The default root user is named 'admin'
#root_username = admin


root_password_sha2 = [root's hash]

# The email address of the root user.
# Default is empty
#root_email = ""

# The time zone setting of the root user. See http://www.joda.org/joda-time/timezones.html for a list of valid time zones.
# Default is UTC
#root_timezone = UTC

# Set the bin directory here (relative or absolute)
# This directory contains binaries that are used by the Graylog server.
# Default: bin
bin_dir = /usr/share/graylog-server/bin

# Set the data directory here (relative or absolute)
# This directory is used to store Graylog server state.
# Default: data
data_dir = /var/lib/graylog-server

# Set plugin directory here (relative or absolute)
plugin_dir = /usr/share/graylog-server/plugin

###############
# HTTP settings
###############


# Default: 127.0.0.1:9000
http_bind_address = 0.0.0.0:9000
#http_bind_address = [2001:db8::1]:9000

#### HTTP publish URI
#
# The HTTP URI of this Graylog node which is used to communicate with the other Graylog nodes in the cluster and by all
# clients using the Graylog web interface.
#
# The URI will be published in the cluster discovery APIs, so that other Graylog nodes will be able to find and connect to this Graylog node.
#


#### External Graylog URI
#

stream_aware_field_types=false

# Comma separated list of trusted proxies that are allowed to set the client address with X-Forwarded-For
# header. May be subnets, or hosts.
#trusted_proxies = 127.0.0.1/32, 0:0:0:0:0:0:0:1/128

# List of Elasticsearch hosts Graylog should connect to.
# Need to be specified as a comma-separated list of valid URIs for the http ports of your elasticsearch nodes.
# If one or more of your elasticsearch hosts require authentication, include the credentials in each node URI that
# requires authentication.
#
# Default: http://127.0.0.1:9200
elasticsearch_hosts = https://graylog:[password]@172.16.20.10:9200


# Maximum number of attempts to connect to elasticsearch on boot for the version probe.
#
# Default: 0, retry indefinitely with the given delay until a connection could be established
#elasticsearch_version_probe_attempts = 5

# Waiting time in between connection attempts for elasticsearch_version_probe_attempts
#
# Default: 5s
#elasticsearch_version_probe_delay = 5s

# Maximum amount of time to wait for successful connection to Elasticsearch HTTP port.
#
# Default: 10 Seconds
#elasticsearch_connect_timeout = 10s

# Maximum amount of time to wait for reading back a response from an Elasticsearch server.
# (e. g. during search, index creation, or index time-range calculations)
#
# Default: 60 seconds
#elasticsearch_socket_timeout = 60s

# Maximum idle time for an Elasticsearch connection. If this is exceeded, this connection will
# be tore down.
#
# Default: inf
#elasticsearch_idle_timeout = -1s

# Maximum number of total connections to Elasticsearch.
#
# Default: 200
#elasticsearch_max_total_connections = 200

# Maximum number of total connections per Elasticsearch route (normally this means per
# elasticsearch server).
#
# Default: 20
#elasticsearch_max_total_connections_per_route = 20

# Maximum number of times Graylog will retry failed requests to Elasticsearch.
#
# Default: 2
#elasticsearch_max_retries = 2

# Enable automatic Elasticsearch node discovery through Nodes Info,
# see https://www.elastic.co/guide/en/elasticsearch/reference/5.4/cluster-nodes-info.html
#
# WARNING: Automatic node discovery does not work if Elasticsearch requires authentication, e. g. with Shield.
#
# Default: false
#elasticsearch_discovery_enabled = true

# Filter for including/excluding Elasticsearch nodes in discovery according to their custom attributes,
# see https://www.elastic.co/guide/en/elasticsearch/reference/5.4/cluster.html#cluster-nodes
#
# Default: empty
#elasticsearch_discovery_filter = rack:42

# Frequency of the Elasticsearch node discovery.
#
# Default: 30s
# elasticsearch_discovery_frequency = 30s

# Set the default scheme when connecting to Elasticsearch discovered nodes
#
# Default: http (available options: http, https)
#elasticsearch_discovery_default_scheme = http

# Enable payload compression for Elasticsearch requests.
#
# Default: false
#elasticsearch_compression_enabled = true

# Enable use of "Expect: 100-continue" Header for Elasticsearch index requests.
# If this is disabled, Graylog cannot properly handle HTTP 413 Request Entity Too Large errors.
#
# Default: true
#elasticsearch_use_expect_continue = true

# Graylog will use multiple indices to store documents in. You can configure the strategy it uses to determine
# when to rotate the currently active write index.
# It supports multiple rotation strategies, the default being "count":
#   - "count" of messages per index, use elasticsearch_max_docs_per_index below to configure
#   - "size" per index, use elasticsearch_max_size_per_index below to configure
#   - "time" interval between index rotations, use elasticsearch_max_time_per_index to configure
# A strategy may be disabled by specifying the optional enabled_index_rotation_strategies list and excluding that strategy.
#enabled_index_rotation_strategies = count,size,time

# Provides a hard upper limit for the retention period of any index set at configuration time.
#
# This setting is used to validate the value a user chooses for the maximum number of retained indexes, when configuring
# an index set. However, it is only in effect, when a time-based rotation strategy is chosen.
#
# If a rotation strategy other than time-based is selected and/or no value is provided for this setting, no upper limit
# for index retention will be enforced. This is also the default.
# max_index_retention_period = P90d

# ATTENTION: These settings have been moved to the database in 2.0. When you upgrade, make sure to set these
#            to your previous 1.x settings so they will be migrated to the database!
#            This configuration setting is only used on the first start of Graylog. After that,
#            index related settings can be changed in the Graylog web interface on the 'System / Indices' page.
#            Also see https://docs.graylog.org/docs/index-model#index-set-configuration
rotation_strategy = count

# (Approximate) maximum number of documents in an Elasticsearch index before a new index
# is being created, also see no_retention and elasticsearch_max_number_of_indices.
# Configure this if you used 'rotation_strategy = count' above.
#
# ATTENTION: These settings have been moved to the database in 2.0. When you upgrade, make sure to set these
#            to your previous 1.x settings so they will be migrated to the database!
#            This configuration setting is only used on the first start of Graylog. After that,
#            index related settings can be changed in the Graylog web interface on the 'System / Indices' page.
#            Also see https://docs.graylog.org/docs/index-model#index-set-configuration
elasticsearch_max_docs_per_index = 20000000

# (Approximate) maximum size in bytes per Elasticsearch index on disk before a new index is being created, also see
# no_retention and elasticsearch_max_number_of_indices. Default is 1GB.
# Configure this if you used 'rotation_strategy = size' above.
#
# ATTENTION: These settings have been moved to the database in 2.0. When you upgrade, make sure to set these
#            to your previous 1.x settings so they will be migrated to the database!
#            This configuration setting is only used on the first start of Graylog. After that,
#            index related settings can be changed in the Graylog web interface on the 'System / Indices' page.
#            Also see https://docs.graylog.org/docs/index-model#index-set-configuration
#elasticsearch_max_size_per_index = 1073741824

# (Approximate) maximum time before a new Elasticsearch index is being created, also see
# no_retention and elasticsearch_max_number_of_indices. Default is 1 day.
# Configure this if you used 'rotation_strategy = time' above.
# Please note that this rotation period does not look at the time specified in the received messages, but is
# using the real clock value to decide when to rotate the index!
# Specify the time using a duration and a suffix indicating which unit you want:
#  1w  = 1 week
#  1d  = 1 day
#  12h = 12 hours
# Permitted suffixes are: d for day, h for hour, m for minute, s for second.
#
# ATTENTION: These settings have been moved to the database in 2.0. When you upgrade, make sure to set these
#            to your previous 1.x settings so they will be migrated to the database!
#            This configuration setting is only used on the first start of Graylog. After that,
#            index related settings can be changed in the Graylog web interface on the 'System / Indices' page.
#            Also see https://docs.graylog.org/docs/index-model#index-set-configuration
#elasticsearch_max_time_per_index = 1d

# Optional upper bound on elasticsearch_max_time_per_index
# elasticsearch_max_write_index_age = 1d

# Disable checking the version of Elasticsearch for being compatible with this Graylog release.
# WARNING: Using Graylog with unsupported and untested versions of Elasticsearch may lead to data loss!
#elasticsearch_disable_version_check = true

# Disable message retention on this node, i. e. disable Elasticsearch index rotation.
#no_retention = false

# How many indices do you want to keep?
#
# ATTENTION: These settings have been moved to the database in 2.0. When you upgrade, make sure to set these
#            to your previous 1.x settings so they will be migrated to the database!
#            This configuration setting is only used on the first start of Graylog. After that,
#            index related settings can be changed in the Graylog web interface on the 'System / Indices' page.
#            Also see https://docs.graylog.org/docs/index-model#index-set-configuration
elasticsearch_max_number_of_indices = 20

# Decide what happens with the oldest indices when the maximum number of indices is reached.
# The following strategies are availble:
#   - delete # Deletes the index completely (Default)
#   - close # Closes the index and hides it from the system. Can be re-opened later.
#
# ATTENTION: These settings have been moved to the database in 2.0. When you upgrade, make sure to set these
#            to your previous 1.x settings so they will be migrated to the database!
#            This configuration setting is only used on the first start of Graylog. After that,
#            index related settings can be changed in the Graylog web interface on the 'System / Indices' page.
#            Also see https://docs.graylog.org/docs/index-model#index-set-configuration
retention_strategy = delete

# How many Elasticsearch shards and replicas should be used per index? Note that this only applies to newly created indices.
# ATTENTION: These settings have been moved to the database in Graylog 2.2.0. When you upgrade, make sure to set these
#            to your previous settings so they will be migrated to the database!
#            This configuration setting is only used on the first start of Graylog. After that,
#            index related settings can be changed in the Graylog web interface on the 'System / Indices' page.
#            Also see https://docs.graylog.org/docs/index-model#index-set-configuration
elasticsearch_shards = 4
elasticsearch_replicas = 0

# Prefix for all Elasticsearch indices and index aliases managed by Graylog.
#
# ATTENTION: These settings have been moved to the database in Graylog 2.2.0. When you upgrade, make sure to set these
#            to your previous settings so they will be migrated to the database!
#            This configuration setting is only used on the first start of Graylog. After that,
#            index related settings can be changed in the Graylog web interface on the 'System / Indices' page.
#            Also see https://docs.graylog.org/docs/index-model#index-set-configuration
elasticsearch_index_prefix = graylogooo

# Name of the Elasticsearch index template used by Graylog to apply the mandatory index mapping.
# Default: graylog-internal
#
# ATTENTION: These settings have been moved to the database in Graylog 2.2.0. When you upgrade, make sure to set these
#            to your previous settings so they will be migrated to the database!
#            This configuration setting is only used on the first start of Graylog. After that,
#            index related settings can be changed in the Graylog web interface on the 'System / Indices' page.
#            Also see https://docs.graylog.org/docs/index-model#index-set-configuration
#elasticsearch_template_name = graylog-internal

# Do you want to allow searches with leading wildcards? This can be extremely resource hungry and should only
# be enabled with care. See also: https://docs.graylog.org/docs/query-language
allow_leading_wildcard_searches = false

# Do you want to allow searches to be highlighted? Depending on the size of your messages this can be memory hungry and
# should only be enabled after making sure your Elasticsearch cluster has enough memory.
allow_highlighting = false

# Analyzer (tokenizer) to use for message and full_message field. The "standard" filter usually is a good idea.
# All supported analyzers are: standard, simple, whitespace, stop, keyword, pattern, language, snowball, custom
# Elasticsearch documentation: https://www.elastic.co/guide/en/elasticsearch/reference/2.3/analysis.html
# Note that this setting only takes effect on newly created indices.
#
# ATTENTION: These settings have been moved to the database in Graylog 2.2.0. When you upgrade, make sure to set these
#            to your previous settings so they will be migrated to the database!
#            This configuration setting is only used on the first start of Graylog. After that,
#            index related settings can be changed in the Graylog web interface on the 'System / Indices' page.
#            Also see https://docs.graylog.org/docs/index-model#index-set-configuration
elasticsearch_analyzer = standard

# Global timeout for index optimization (force merge) requests.
# Default: 1h
#elasticsearch_index_optimization_timeout = 1h

# Maximum number of concurrently running index optimization (force merge) jobs.
# If you are using lots of different index sets, you might want to increase that number.
# This value should be set lower than elasticsearch_max_total_connections_per_route, otherwise index optimization
# could deplete all the client connections to the search server and block new messages ingestion for prolonged
# periods of time.
# Default: 10
#elasticsearch_index_optimization_jobs = 10

# Mute the logging-output of ES deprecation warnings during REST calls in the ES RestClient
#elasticsearch_mute_deprecation_warnings = true

# Time interval for index range information cleanups. This setting defines how often stale index range information
# is being purged from the database.
# Default: 1h
#index_ranges_cleanup_interval = 1h

# Time interval to trigger a full refresh of the index field types for all indexes. This will query ES for all indexes
# and populate any missing field type information to the database.
# Default: 5m
#index_field_type_periodical_full_refresh_interval = 5m

# Batch size for the Elasticsearch output. This is the maximum (!) number of messages the Elasticsearch output
# module will get at once and write to Elasticsearch in a batch call. If the configured batch size has not been
# reached within output_flush_interval seconds, everything that is available will be flushed at once. Remember
# that every outputbuffer processor manages its own batch and performs its own batch write calls.
# ("outputbuffer_processors" variable)
output_batch_size = 500

# Flush interval (in seconds) for the Elasticsearch output. This is the maximum amount of time between two
# batches of messages written to Elasticsearch. It is only effective at all if your minimum number of messages
# for this time period is less than output_batch_size * outputbuffer_processors.
output_flush_interval = 1

# As stream outputs are loaded only on demand, an output which is failing to initialize will be tried over and
# over again. To prevent this, the following configuration options define after how many faults an output will
# not be tried again for an also configurable amount of seconds.
output_fault_count_threshold = 5
output_fault_penalty_seconds = 30

# The number of parallel running processors.
# Raise this number if your buffers are filling up.
processbuffer_processors = 5
outputbuffer_processors = 3

# The size of the thread pool in the output buffer processor.
# Default: 3
#outputbuffer_processor_threads_core_pool_size = 3

# UDP receive buffer size for all message inputs (e. g. SyslogUDPInput).
#udp_recvbuffer_sizes = 1048576

# Wait strategy describing how buffer processors wait on a cursor sequence. (default: sleeping)
# Possible types:
#  - yielding
#     Compromise between performance and CPU usage.
#  - sleeping
#     Compromise between performance and CPU usage. Latency spikes can occur after quiet periods.
#  - blocking
#     High throughput, low latency, higher CPU usage.
#  - busy_spinning
#     Avoids syscalls which could introduce latency jitter. Best when threads can be bound to specific CPU cores.
processor_wait_strategy = blocking

# Size of internal ring buffers. Raise this if raising outputbuffer_processors does not help anymore.
# For optimum performance your LogMessage objects in the ring buffer should fit in your CPU L3 cache.
# Must be a power of 2. (512, 1024, 2048, ...)
ring_size = 65536

inputbuffer_ring_size = 65536
inputbuffer_processors = 2
inputbuffer_wait_strategy = blocking

# Manually stopped inputs are no longer auto-restarted. To re-enable the previous behavior, set auto_restart_inputs to true.
#auto_restart_inputs = true

# Enable the message journal.
message_journal_enabled = true

# The directory which will be used to store the message journal. The directory must be exclusively used by Graylog and
# must not contain any other files than the ones created by Graylog itself.
#
# ATTENTION:
#   If you create a seperate partition for the journal files and use a file system creating directories like 'lost+found'
#   in the root directory, you need to create a sub directory for your journal.
#   Otherwise Graylog will log an error message that the journal is corrupt and Graylog will not start.
message_journal_dir = /var/lib/graylog-server/journal

# Journal hold messages before they could be written to Elasticsearch.
# For a maximum of 12 hours or 5 GB whichever happens first.
# During normal operation the journal will be smaller.
#message_journal_max_age = 12h
#message_journal_max_size = 5gb

#message_journal_flush_age = 1m
#message_journal_flush_interval = 1000000
#message_journal_segment_age = 1h
#message_journal_segment_size = 100mb

# Number of threads used exclusively for dispatching internal events. Default is 2.
#async_eventbus_processors = 2

# How many seconds to wait between marking node as DEAD for possible load balancers and starting the actual
# shutdown process. Set to 0 if you have no status checking load balancers in front.
lb_recognition_period_seconds = 3

# Journal usage percentage that triggers requesting throttling for this server node from load balancers. The feature is
# disabled if not set.
#lb_throttle_threshold_percentage = 95

# Every message is matched against the configured streams and it can happen that a stream contains rules which
# take an unusual amount of time to run, for example if its using regular expressions that perform excessive backtracking.
# This will impact the processing of the entire server. To keep such misbehaving stream rules from impacting other
# streams, Graylog limits the execution time for each stream.
# The default values are noted below, the timeout is in milliseconds.
# If the stream matching for one stream took longer than the timeout value, and this happened more than "max_faults" times
# that stream is disabled and a notification is shown in the web interface.
#stream_processing_timeout = 2000
#stream_processing_max_faults = 3

# Since 0.21 the Graylog server supports pluggable output modules. This means a single message can be written to multiple
# outputs. The next setting defines the timeout for a single output module, including the default output module where all
# messages end up.
#
# Time in milliseconds to wait for all message outputs to finish writing a single message.
#output_module_timeout = 10000

# Time in milliseconds after which a detected stale leader node is being rechecked on startup.
#stale_leader_timeout = 2000

# Time in milliseconds which Graylog is waiting for all threads to stop on shutdown.
#shutdown_timeout = 30000

# MongoDB connection string
# See https://docs.mongodb.com/manual/reference/connection-string/ for details
mongodb_uri = mongodb://localhost/graylog

# Authenticate against the MongoDB server
# '+'-signs in the username or password need to be replaced by '%2B'
#mongodb_uri = mongodb://grayloguser:secret@localhost:27017/graylog

# Use a replica set instead of a single host
#mongodb_uri = mongodb://grayloguser:secret@localhost:27017,localhost:27018,localhost:27019/graylog?replicaSet=rs01

# DNS Seedlist https://docs.mongodb.com/manual/reference/connection-string/#dns-seedlist-connection-format
#mongodb_uri = mongodb+srv://server.example.org/graylog

# Increase this value according to the maximum connections your MongoDB server can handle from a single client
# if you encounter MongoDB connection problems.
mongodb_max_connections = 1000

# Maximum number of attempts to connect to MongoDB on boot for the version probe.
#
# Default: 0, retry indefinitely until a connection can be established
#mongodb_version_probe_attempts = 5

# Email transport
#transport_email_enabled = false
#transport_email_hostname = mail.example.com
#transport_email_port = 587
#transport_email_use_auth = true
#transport_email_auth_username = you@example.com
#transport_email_auth_password = secret
#transport_email_from_email = graylog@example.com

# Encryption settings
#
# ATTENTION:
#    Using SMTP with STARTTLS *and* SMTPS at the same time is *not* possible.

# Use SMTP with STARTTLS, see https://en.wikipedia.org/wiki/Opportunistic_TLS
#transport_email_use_tls = true

# Use SMTP over SSL (SMTPS), see https://en.wikipedia.org/wiki/SMTPS
# This is deprecated on most SMTP services!
#transport_email_use_ssl = false


# Specify and uncomment this if you want to include links to the stream in your stream alert mails.
# This should define the fully qualified base url to your web interface exactly the same way as it is accessed by your users.
#transport_email_web_interface_url = https://graylog.example.com

# The default connect timeout for outgoing HTTP connections.
# Values must be a positive duration (and between 1 and 2147483647 when converted to milliseconds).
# Default: 5s
#http_connect_timeout = 5s

# The default read timeout for outgoing HTTP connections.
# Values must be a positive duration (and between 1 and 2147483647 when converted to milliseconds).
# Default: 10s
#http_read_timeout = 10s

# The default write timeout for outgoing HTTP connections.
# Values must be a positive duration (and between 1 and 2147483647 when converted to milliseconds).
# Default: 10s
#http_write_timeout = 10s

# HTTP proxy for outgoing HTTP connections
# ATTENTION: If you configure a proxy, make sure to also configure the "http_non_proxy_hosts" option so internal
#            HTTP connections with other nodes does not go through the proxy.
# Examples:
#   - http://proxy.example.com:8123
#   - http://username:password@proxy.example.com:8123
#http_proxy_uri =

# A list of hosts that should be reached directly, bypassing the configured proxy server.
# This is a list of patterns separated by ",". The patterns may start or end with a "*" for wildcards.
# Any host matching one of these patterns will be reached through a direct connection instead of through a proxy.
# Examples:
#   - localhost,127.0.0.1
#   - 10.0.*,*.example.com
#http_non_proxy_hosts =

# Disable the optimization of Elasticsearch indices after index cycling. This may take some load from Elasticsearch
# on heavily used systems with large indices, but it will decrease search performance. The default is to optimize
# cycled indices.
#
# ATTENTION: These settings have been moved to the database in Graylog 2.2.0. When you upgrade, make sure to set these
#            to your previous settings so they will be migrated to the database!
#            This configuration setting is only used on the first start of Graylog. After that,
#            index related settings can be changed in the Graylog web interface on the 'System / Indices' page.
#            Also see https://docs.graylog.org/docs/index-model#index-set-configuration
#disable_index_optimization = true

# Optimize the index down to <= index_optimization_max_num_segments. A higher number may take some load from Elasticsearch
# on heavily used systems with large indices, but it will decrease search performance. The default is 1.
#
# ATTENTION: These settings have been moved to the database in Graylog 2.2.0. When you upgrade, make sure to set these
#            to your previous settings so they will be migrated to the database!
#            This configuration setting is only used on the first start of Graylog. After that,
#            index related settings can be changed in the Graylog web interface on the 'System / Indices' page.
#            Also see https://docs.graylog.org/docs/index-model#index-set-configuration
#index_optimization_max_num_segments = 1

# The threshold of the garbage collection runs. If GC runs take longer than this threshold, a system notification
# will be generated to warn the administrator about possible problems with the system. Default is 1 second.
#gc_warning_threshold = 1s

# Connection timeout for a configured LDAP server (e. g. ActiveDirectory) in milliseconds.
#ldap_connection_timeout = 2000

# Disable the use of a native system stats collector (currently OSHI)
#disable_native_system_stats_collector = false

# The default cache time for dashboard widgets. (Default: 10 seconds, minimum: 1 second)
#dashboard_widget_default_cache_time = 10s

# For some cluster-related REST requests, the node must query all other nodes in the cluster. This is the maximum number
# of threads available for this. Increase it, if '/cluster/*' requests take long to complete.
# Should be http_thread_pool_size * average_cluster_size if you have a high number of concurrent users.
#proxied_requests_thread_pool_size = 64

# The server is writing processing status information to the database on a regular basis. This setting controls how
# often the data is written to the database.
# Default: 1s (cannot be less than 1s)
#processing_status_persist_interval = 1s

# Configures the threshold for detecting outdated processing status records. Any records that haven't been updated
# in the configured threshold will be ignored.
# Default: 1m (one minute)
#processing_status_update_threshold = 1m

# Configures the journal write rate threshold for selecting processing status records. Any records that have a lower
# one minute rate than the configured value might be ignored. (dependent on number of messages in the journal)
# Default: 1
#processing_status_journal_write_rate_threshold = 1

# Configures the prefix used for graylog event indices
# Default: gl-events
#default_events_index_prefix = gl-events

# Configures the prefix used for graylog system event indices
# Default: gl-system-events
#default_system_events_index_prefix = gl-system-events

# Automatically load content packs in "content_packs_dir" on the first start of Graylog.
#content_packs_loader_enabled = false

# The directory which contains content packs which should be loaded on the first start of Graylog.
#content_packs_dir = data/contentpacks

# A comma-separated list of content packs (files in "content_packs_dir") which should be applied on
# the first start of Graylog.
# Default: empty
#content_packs_auto_install = grok-patterns.json

# The allowed TLS protocols for system wide TLS enabled servers. (e.g. message inputs, http interface)
# Setting this to an empty value, leaves it up to system libraries and the used JDK to chose a default.
# Default: TLSv1.2,TLSv1.3  (might be automatically adjusted to protocols supported by the JDK)
#enabled_tls_protocols = TLSv1.2,TLSv1.3

# Enable Prometheus exporter HTTP server.
# Default: false
#prometheus_exporter_enabled = false

# IP address and port for the Prometheus exporter HTTP server.
# Default: 127.0.0.1:9833
#prometheus_exporter_bind_address = 127.0.0.1:9833

# Path to the Prometheus exporter core mapping file. If this option is enabled, the full built-in core mapping is
# replaced with the mappings in this file.
# This file is monitored for changes and updates will be applied at runtime.
# Default: none
#prometheus_exporter_mapping_file_path_core = prometheus-exporter-mapping-core.yml

# Path to the Prometheus exporter custom mapping file. If this option is enabled, the mappings in this file are
# configured in addition to the built-in core mappings. The mappings in this file cannot overwrite any core mappings.
# This file is monitored for changes and updates will be applied at runtime.
# Default: none
#prometheus_exporter_mapping_file_path_custom = prometheus-exporter-mapping-custom.yml

# Configures the refresh interval for the monitored Prometheus exporter mapping files.
# Default: 60s
#prometheus_exporter_mapping_file_refresh_interval = 60s

# Optional allowed paths for Graylog data files. If provided, certain operations in Graylog will only be permitted
# if the data file(s) are located in the specified paths (for example, with the CSV File lookup adapter).
# All subdirectories of indicated paths are allowed by default. This Provides an additional layer of security,
# and allows administrators to control where in the file system Graylog users can select files from.
#allowed_auxiliary_paths = /etc/graylog/data-files,/etc/custom-allowed-path

# Do not perform any preflight checks when starting Graylog
# Default: false
#skip_preflight_checks = false

# Ignore any exceptions encountered when running migrations
# Use with caution - skipping failing migrations may result in an inconsistent DB state.
# Default: false
#ignore_migration_failures = false

3. What steps have you already taken to try and solve the problem?

I’ve tried to comment the line http_bind_address on server.conf.

4. How can the community help?

Help me troubleshoot this issue.

1 Like

Was able to troubleshoot this issue. MongoDB was inactive.

But still, I’m getting this error on /var/log/graylog-server/server.log:

2023-01-31T15:20:49.991Z ERROR [VersionProbe] Unable to retrieve version from Elasticsearch node: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target. - unable to find valid certification path to requested target.
2023-01-31T15:20:49.994Z INFO  [VersionProbe] Elasticsearch is not available. Retry #1

And this is repeated each 5 seconds.

1 Like

Was able to troubleshoot this error. It was the -Djavax.net.ssl.trustStore option that was pointing to the wrong directory (it was pointing to /etc/graylog/server/cacerts when it should point to /etc/graylog/server/certs/cacerts)

That was it! :slight_smile:

3 Likes

@joseraeiro Thanks for posting your solution. It’s members like you who make our community awesome! :wink:

2 Likes

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