An actual corresponding (obfuscated) log line would be:
2018-11-14T15:04:27.478Z,MAIL-xx-M\Client Proxy MAIL-xx-M,08D63CBEF254F356,1,192.168.xx.xx:465,192.168.xx.xx:47907,>,“220 MAIL-xx-M.xxxx.ca Microsoft ESMTP MAIL Service ready at Wed, 14 Nov 2018 10:04:26 -0500”,
So what is failing here? How to investigate since I can’t view the message that actually failed?
… although: to me it seems your extractor tries to extract the header line, where obviously the word date-time is not in a proper date-format. You could try first dropping all lines starting with #, and only after that applying the extractor