1. Describe your incident:
When attempting to view metrics (either node or input), there is an API error in the browser.
- Could not fetch metrics from node: server returned api with a 500 status code.
- Could not fetch metrics from node: server returned api with a 500 status code. Graylog
- Could not fetch metrics from node: server returned api: Temporary failure in name resolution with a 500 status code
If I tail the server log, I see this:
2024-04-04T15:24:50.230Z WARN [ProxiedResource] Failed to call API on node <0f0b9d45-d097-4d0f-98e6-ee3975ecc06b>, cause: api (duration: 137 ms)
2024-04-04T15:24:50.368Z WARN [ProxiedResource] Failed to call API on node <0f0b9d45-d097-4d0f-98e6-ee3975ecc06b>, cause: api (duration: 8 ms)
2024-04-04T15:24:51.670Z WARN [ProxiedResource] Failed to call API on node <0f0b9d45-d097-4d0f-98e6-ee3975ecc06b>, cause: api (duration: 11 ms)
We are not using HTTPS at all.
I have verified the URI settings in the server.conf and the appear to be correct.
http_bind_address = 172.16.20.15:9000
http_publish_uri = http://$http_bind_address/
http_external_uri = http://$http_bind_address/
2. Describe your environment:
-
OS Information: Ubuntu 22.04.2 LTS
-
Package Version: Graylog 5.1.7 (Open)
MongoDB 6.0.5
ES 7.10.2 -
Service logs, configurations, and environment variables:
3. What steps have you already taken to try and solve the problem?
Tried looking at the server.conf to see if I had any incorrect URI values. They appear to be corret.
4. How can the community help?
Help me understand why I can’t access the metrics.
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