Searching problems

i have a problem with graylog 2.3 search.
when i try to search something i can see the result on the left side (like how many messages are found)
but not the actual messages. after that when i try to navigate to another part of graylog like alerts or dashboards it doesnt work.
i didnt see any errors in the log files

Please be less specific. I can’t think of anything with all these details! :wink:

Screenshots would be good. Elaborating on the issue would be good, including some examples. Posting your logs would also be good.

currently i am unable to upload pictures due to company policy but i can tell you that unlike before i don’t see any errors added to the log while i am expiriencing this issue. i can also say that the "allow_highlighting " is set to true and it doesnt work. and i have this problem only in the 2.3 version and not in the one server that has the 2.2.3 version.
if you need more details to help me solve this issue please let me know and i will try to provide.

i found some errors regarding the quick valule plus plugin.
the 2.3 servers has the new plugin 3.0.1 and when i delete it from the server the problem is solved
the 2.2.3 server has the 2.1.0 plugin version [graylog.jar:?]
2017-11-20_06:51:37.71545       at java.util.concurrent.ThreadPoolExecutor.runWorker( [?:1.8.0_131]
2017-11-20_06:51:37.71666       at java.util.concurrent.ThreadPoolExecutor$ [?:1.8.0_131]
2017-11-20_06:51:37.71745       at [?:1.8.0_131]
2017-11-20_06:51:37.71847 DEBUG [SessionAuthenticator] Found session 9a96c20b-00e9-47a9-944d-e0bd69d7d076 for user name admin%TRACE 
[ChainingClassLoader] Class org.graylog.plugins.quickvaluesplus.QuickValuesPlusPluginConfiguration not found% java.lang.ClassNotFoun
dException: org.graylog.plugins.quickvaluesplus.QuickValuesPlusPluginConfiguration
2017-11-20_06:51:37.71898       at ~[?:1.8.0_131]
2017-11-20_06:51:37.72033       at java.lang.ClassLoader.loadClass( ~[?:1.8.0_131]
2017-11-20_06:51:37.72135       at ~[?:1.8.0_131]
2017-11-20_06:51:37.72268       at java.lang.ClassLoader.loadClass( ~[?:1.8.0_131]
2017-11-20_06:51:37.72362       at org.graylog2.shared.plugins.ChainingClassLoader.loadClass( [graylog.j
2017-11-20_06:51:37.72513       at java.lang.ClassLoader.loadClass( [?:1.8.0_131]
2017-11-20_06:51:37.72605       at
:185) [graylog.jar:?]
2017-11-20_06:51:37.72707       at [gra
2017-11-20_06:51:37.72762       at sun.reflect.GeneratedMethodAccessor177.invoke(Unknown Source) ~[?:?]
2017-11-20_06:51:37.72903       at sun.reflect.DelegatingMethodAccessorImpl.invoke( ~[?:1.8.0_1
2017-11-20_06:51:37.72952       at java.lang.reflect.Method.invoke( ~[?:1.8.0_131]
2017-11-20_06:51:37.73067       at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory$1.invoke(Resour [graylog.jar:?]
2017-11-20_06:51:37.73114       at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$ [graylog.jar:?]
2017-11-20_06:51:37.73281       at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJa [graylog.jar:?]
2017-11-20_06:51:37.73366       at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ObjectOutInvoker.
doDispatch( [graylog.jar:?]
2017-11-20_06:51:37.73519       at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(Abstract [graylog.jar:?]
2017-11-20_06:51:37.73701       at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke( [g
2017-11-20_06:51:37.73779       at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply( [gr
2017-11-20_06:51:37.73887       at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply( [gr
2017-11-20_06:51:37.74048       at org.glassfish.jersey.server.ServerRuntime$ [graylog.jar:?]

Since that’s a third-party plugin, feel free to inform the author about the issue:

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