Getting 403 forbidden in Graylog 4.2.4

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1. Describe your incident:

Getting 403 forbidden in Graylog 4.2.4

2. Describe your environment:

  • OS Information: amazone linux2

  • Package Version: graylog 4.2.4

  • Service logs, configurations, and environment variables:
    XHRPOSThttp://graylog.example.com/api/cluster/metrics/multiple
    [HTTP/1.1 403 Forbidden 62ms]

POST
http://graylog.example.com/api/cluster/metrics/multiple
Status
403
Forbidden
VersionHTTP/1.1
Transferred271 B (118 B size)
Referrer Policystrict-origin-when-cross-origin

Connection
	keep-alive
Content-Length
	118
Content-Type
	text/html
Date
	Mon, 25 Jul 2022 09:26:23 GMT
Server
	awselb/2.0
	
Accept
	application/json
Accept-Encoding
	gzip, deflate
Accept-Language
	en-US,en;q=0.5
Authorization
	Basic ZWUwODg5NTUtODEwYS00NzI0LTk0ODQtN2FlNWQwZjgzNTQ2OnNlc3Npb24=
Connection
	keep-alive
Content-Length
	100
Content-Type
	application/json
Cookie
	_ga_VTZQS4Q2HT=GS1.1.1658251721.2.1.1658252790.0; _ga=GA1.1.1017144623.1658204772
Host
	graylog.example.com
Origin
	http://graylog.example.com
Referer
	http://graylog.example.com/streams/61d404993f474358e152429e/search
User-Agent
	Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:102.0) Gecko/20100101 Firefox/102.0
X-Graylog-No-Session-Extension
	true
X-Requested-By
	XMLHttpRequest
X-Requested-With
	XMLHttpRequest

3. What steps have you already taken to try and solve the problem?

I have increase the heap size of memory for graylog & elasticsearch

4. How can the community help?

Please help to find out why this error coming every 5 min.

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What parameter are you passing to the API?

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