Get License violation without over traffic limited

[phalla]

Hi! suddenly graylog server showing license violation. As diagram show, there is no traffic which is over 5GB per day. Can you explain me why this happening?

Thanks

[shoothub]

Graylog box need to be able to connect to graylog server URL to check license status. And second problem is sometimes with certificate, if you add your own CA do trusted store, but not include CA which uses graylog on his webpage.

• Try to check connection to graylog api URL:
  curl -v https://api.graylog.com/releases/active
• Check if your trusted java store contains CA Sectigo, if you setup TLS encryption
• Sometimes violation disappear, but you need to close notification

https://docs.graylog.org/en/4.0/pages/enterprise/setup/license.html#details-on-license-verification

[phalla]

Hi @shoothub thank for your solution, by the way, if server cannot reach https://api.graylog.com/releases/active . this also cause license violation?

[aaronsachs]

Yes, that’s correct.

[phalla]

thank you @aaronsachs