Cant view received messages

Graylog Central (peer support)
1
  1. Describe your incident:
    Graylog new input created of type Raw/Plaintext TCP and is listening on port 5555 and bind_address: 0.0.0.0.
    When I view Show Received Messages nothing is showng getting this error:

While retrieving data for this widget, the following error(s) occurred:

  • Elasticsearch exception [type=illegal_argument_exception, reason=key [types] is not supported in the metadata section].

  1. Describe your environment:

    OS Information:
    DISTRIB_ID=Ubuntu
    DISTRIB_RELEASE=24.04
    DISTRIB_CODENAME=noble
    DISTRIB_DESCRIPTION=“Ubuntu 24.04.2 LTS”

    Package Version:
    graylog-6.3-repository/stable,now 1-1 all [installed]
    graylog-server/stable,now 6.3.1-1 amd64 [installed]

mongodb-database-tools/jammy/mongodb-org/7.0,now 100.12.2 amd64 [installed,automatic]
mongodb-mongosh/jammy/mongodb-org/7.0,now 2.5.5 amd64 [installed,automatic]
mongodb-org-database-tools-extra/jammy/mongodb-org/7.0,now 7.0.21 amd64 [installed,automatic]
mongodb-org-database/jammy/mongodb-org/7.0,now 7.0.21 amd64 [installed,automatic]
mongodb-org-mongos/jammy/mongodb-org/7.0,now 7.0.21 amd64 [installed,automatic]
mongodb-org-server/jammy/mongodb-org/7.0,now 7.0.21 amd64 [installed,automatic]
mongodb-org-shell/jammy/mongodb-org/7.0,now 7.0.21 amd64 [installed,automatic]
mongodb-org-tools/jammy/mongodb-org/7.0,now 7.0.21 amd64 [installed,automatic]
mongodb-org/jammy/mongodb-org/7.0,now 7.0.21 amd64 [installed]

  1. What steps have you already taken to try and solve the problem?
    Restarted services.
    Followed this post but still same:
    While retrieving data for this widget, the following error(s) occurred: Elasticsearch exception
2

I’ve seen this crop up several times. Maybe this helps:

3

I see you already asked this question on July 9th.
What have you tried since? Did you follow the provided suggestion?