Cant view received messages

  1. Describe your incident:
    Graylog new input created of type Raw/Plaintext TCP and is listening on port 5555 and bind_address: 0.0.0.0.
    When I view Show Received Messages nothing is showng getting this error:

While retrieving data for this widget, the following error(s) occurred:

  • Elasticsearch exception [type=illegal_argument_exception, reason=key [types] is not supported in the metadata section].
  1. Describe your environment:

    OS Information:
    DISTRIB_ID=Ubuntu
    DISTRIB_RELEASE=24.04
    DISTRIB_CODENAME=noble
    DISTRIB_DESCRIPTION=“Ubuntu 24.04.2 LTS”

    Package Version:
    graylog-6.3-repository/stable,now 1-1 all [installed]
    graylog-server/stable,now 6.3.1-1 amd64 [installed]

mongodb-database-tools/jammy/mongodb-org/7.0,now 100.12.2 amd64 [installed,automatic]
mongodb-mongosh/jammy/mongodb-org/7.0,now 2.5.5 amd64 [installed,automatic]
mongodb-org-database-tools-extra/jammy/mongodb-org/7.0,now 7.0.21 amd64 [installed,automatic]
mongodb-org-database/jammy/mongodb-org/7.0,now 7.0.21 amd64 [installed,automatic]
mongodb-org-mongos/jammy/mongodb-org/7.0,now 7.0.21 amd64 [installed,automatic]
mongodb-org-server/jammy/mongodb-org/7.0,now 7.0.21 amd64 [installed,automatic]
mongodb-org-shell/jammy/mongodb-org/7.0,now 7.0.21 amd64 [installed,automatic]
mongodb-org-tools/jammy/mongodb-org/7.0,now 7.0.21 amd64 [installed,automatic]
mongodb-org/jammy/mongodb-org/7.0,now 7.0.21 amd64 [installed]

  1. What steps have you already taken to try and solve the problem?
    Restarted services.
    Followed this post but still same:
    While retrieving data for this widget, the following error(s) occurred: Elasticsearch exception

I’ve seen this crop up several times. Maybe this helps:

I see you already asked this question on July 9th.
What have you tried since? Did you follow the provided suggestion?

Hi,
It was related to the input not listening it worked no idea how but now getting this.

Already done this but still same not working.

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