500 Error when attempting to load streams page

Graylog Central (peer support)
1

Hello all,

We have a Graylog server that will not display the streams page. Everything else appears to be working fine. This seems to have started after upgrading to Graylog 4.

Error in UI:

Capture
Capture1272×143 11.8 KB

Error in server.log:

2021-01-06T10:39:15.617-05:00 ERROR [AnyExceptionClassMapper] Unhandled exception in 
REST resource
java.lang.RuntimeException: IOException encountered while reading from a byte array input stream
2

Hey @jtbis, are your elasticsearch and mongo versions on compatible versions as well? Are there any errors in the Graylog server logs?

3

Hello,

ES is version 6.8.0 and Mongo is on 3.6.18. Are these compatible?

The only error in the server log is this:

2021-01-06T10:39:15.617-05:00 ERROR [AnyExceptionClassMapper] Unhandled exception in 
REST resource
java.lang.RuntimeException: IOException encountered while reading from a byte array input stream
4

Yes those are supported. What Java version are you running?

5

We are on Java 1.8.0_201 (openjdk-8-jre-headless)

6

Are you seeing any specific errors in the browser console?

7

Java 1.8.0_201 is quite old, latest version is 1.8.0_275

8

Just updated Java to 1.8.0_275 and same error. There are a few errors on the browser console:

Error 1:

Uncaught TypeError: Cannot read property 'call' of undefined
    at n (vendor.594b2a39cb22b445205e.js:2)
    at Object.<anonymous> (plugin.org.graylog.plugins.aggregates.AggregatesPlugin.35bec86190a36f35693e.js:1)
    at t (plugin.org.graylog.plugins.aggregates.AggregatesPlugin.35bec86190a36f35693e.js:1)
    at Object.<anonymous> (plugin.org.graylog.plugins.aggregates.AggregatesPlugin.35bec86190a36f35693e.js:52)
    at t (plugin.org.graylog.plugins.aggregates.AggregatesPlugin.35bec86190a36f35693e.js:1)
    at plugin.org.graylog.plugins.aggregates.AggregatesPlugin.35bec86190a36f35693e.js:13
    at Object.<anonymous> (plugin.org.graylog.plugins.aggregates.AggregatesPlugin.35bec86190a36f35693e.js:13)
    at t (plugin.org.graylog.plugins.aggregates.AggregatesPlugin.35bec86190a36f35693e.js:1)
    at Object.<anonymous> (plugin.org.graylog.plugins.aggregates.AggregatesPlugin.35bec86190a36f35693e.js:104)
    at t (plugin.org.graylog.plugins.aggregates.AggregatesPlugin.35bec86190a36f35693e.js:1)
    at Object.<anonymous> (plugin.org.graylog.plugins.aggregates.AggregatesPlugin.35bec86190a36f35693e.js:104)
    at t (plugin.org.graylog.plugins.aggregates.AggregatesPlugin.35bec86190a36f35693e.js:1)
    at plugin.org.graylog.plugins.aggregates.AggregatesPlugin.35bec86190a36f35693e.js:1
    at plugin.org.graylog.plugins.aggregates.AggregatesPlugin.35bec86190a36f35693e.js:1

Error 2 (Additional information is same as Graylog server log):

There was an error fetching a resource: cannot GET http://10.0.16.162:9000/api/streams/paginated?page=1&per_page=10 (500). Additional information: IOException encountered while reading from a byte array input stream
i @ builtins.a41ce78e1beaf9cde903.js:2

Error 3:

Unhandled rejection TypeError: Cannot read property 'streams' of undefined at http://10.0.16.162:9000/assets/ec6967f4-120.a41ce78e1beaf9cde903.js:1:25921From previous event: at I.G [as _captureStackTrace] (http://10.0.16.162:9000/assets/builtins.a41ce78e1beaf9cde903.js:2:282623) at I._then (http://10.0.16.162:9000/assets/builtins.a41ce78e1beaf9cde903.js:2:308935) at I.then (http://10.0.16.162:9000/assets/builtins.a41ce78e1beaf9cde903.js:2:307291) at f.list (http://10.0.16.162:9000/assets/builtins.a41ce78e1beaf9cde903.js:2:105752) at o.n (http://10.0.16.162:9000/assets/vendor.594b2a39cb22b445205e.js:2:97012) at o.emit (http://10.0.16.162:9000/assets/vendor.594b2a39cb22b445205e.js:2:1094809) at Function.trigger (http://10.0.16.162:9000/assets/vendor.594b2a39cb22b445205e.js:2:97893) at http://10.0.16.162:9000/assets/vendor.594b2a39cb22b445205e.js:2:97998 at WjuRTkSc.t.exports (http://10.0.16.162:9000/assets/polyfill.a41ce78e1beaf9cde903.js:1:64278) at y.<computed> (http://10.0.16.162:9000/assets/polyfill.a41ce78e1beaf9cde903.js:1:28949) at Number.P (http://10.0.16.162:9000/assets/polyfill.a41ce78e1beaf9cde903.js:1:28807) at MessagePort.S (http://10.0.16.162:9000/assets/polyfill.a41ce78e1beaf9cde903.js:1:28829)

9

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