1. Describe your incident:
I am getting the follow error when trying to send test notifications
The Graylog server encountered an error while trying to send an email. This is the detailed error message: java.lang.NullPointerException
2. Describe your environment:
- OS Information:
Debian 11 - Package Version:
Graylog 4.3.2 - Service logs, configurations, and environment variables:
3. What steps have you already taken to try and solve the problem?
I have made sure my gmail smtp settings are correct along with double checking the app password I have assigned and making sure the TLS is enabled and I am using the correct TLS port and not the SSL port.
EDIT: I also noticed there was another thread showing incorrect supported TLS versions but I double checked that with gmail as well.
4. How can the community help?
I have tried to setup debug logging and send emails to generate better log events other than what is posted above but I can’t seem to get it to show up in the logs. Everytime I set debug logging I get so much junk in the logs and can’t find any entries specific to the email failure.