Graylog web interface say The connection was reset

I have install gray log on ubuntu sever addition. But when I enter the graylog URL in the browser it say The connection was reset.
http://10.x.x.x:9000. The gray log machine is not directly accessible I have to VPN to connect to this machine and I am trying the web interface when I am connected to the VPN. I really very frustrated. Please help me to resolve the issue. Thanks in advance.

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