GeoIP information not populating

Before you post: Your responses to these questions will help the community help you. Please complete this template if you’re asking a support question.
Don’t forget to select tags to help index your topic!

1. Describe your incident:
I am not getting all of my GeoIP information populated in to my logs. I receive geo_src_ip and geo_dest_ip, but no coords, no country, or city data.

2. Describe your environment:

  • OS Information:Ubuntu 22.04

  • Package Version:6.2.2

  • Service logs, configurations, and environment variables:
    Datanode 7.0 and MongoDB

3. What steps have you already taken to try and solve the problem?
I have added a lookup table with cache and a data adapter, added to a stream with my logs, and made sure that processors are in the correct order.


image

I am getting throughput, but the data is not being added to the logs like it did in 6.0.

4. How can the community help?
Any help to get my logs showing the data expected would be great.
Thanks so much

Helpful Posting Tips: Tips for Posting Questions that Get Answers [Hold down CTRL and link on link to open tips documents in a separate tab]