# Web UI not working only when HTTPS is enabled, not listening on port 9000 **URL:** \ **Category:** Graylog Central (peer support)\ **Tags:** sidecar\ **Created:** [July 2, 2021, 12:35pm UTC](https://community.graylog.org/t/web-ui-not-working-only-when-https-is-enabled-not-listening-on-port-9000/20385 "2021-07-02T12:35:55Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![0d4y5](https://avatars.discourse-cdn.com/v4/letter/0/3bc359/32.png) [@0d4y5](https://community.graylog.org/u/0d4y5)\ **Post date:** [July 2, 2021, 12:35pm UTC](https://community.graylog.org/t/web-ui-not-working-only-when-https-is-enabled-not-listening-on-port-9000/20385/1 "2021-07-02T12:35:55Z")
Hi everyone, I am trying to setup HTTPS on Graylog 4.1 - I am new to graylog. I installed Graylog successfully and it is working: I can reach the HTTP Web UI and it is injesting logs fine. I have also configured the FQDN so I can successfully use [graylog.mydomain.com](http://graylog.mydomain.com) Now I want to enable enable HTTPS. As we have an internal CA, I generated the key, the .csr and signed it, so I now have the final .pem certificate. When I change the server.conf file with the following parameters and reboot, even if I let Graylog alone for 1 hour (so that it has more than sufficient time to load the services), it looks like it is not listening at all in port 9000. If instead I disabled the HTTPS settings, when I reboot and I wait a couple of minutes it loads the Web UI again in HTTP without any issue. netstat -l with only HTTP: ```auto $ netstat -l Active Internet connections (only servers) Proto Recv-Q Send-Q Local Address Foreign Address State tcp 0 0 graylog.mydomain:37109 0.0.0.0:* LISTEN tcp 0 0 localhost:domain 0.0.0.0:* LISTEN tcp 0 0 0.0.0.0:ssh 0.0.0.0:* LISTEN tcp 0 0 graylog.mydomain.com:27017 0.0.0.0:* LISTEN tcp6 0 0 graylog.mydomain:9200 [::]:* LISTEN tcp6 0 0 localhost6.localdo:9200 [::]:* LISTEN tcp6 0 0 graylog.mydomain:9300 [::]:* LISTEN tcp6 0 0 localhost6.localdo:9300 [::]:* LISTEN tcp6 0 0 [::]:ssh [::]:* LISTEN tcp6 0 0 [::]:9000 [::]:* LISTEN udp 0 0 localhost:domain 0.0.0.0:* udp 0 0 graylog.mydomain.s:bootpc 0.0.0.0:* raw6 0 0 [::]:ipv6-icmp [::]:* 7 ``` Netstat when HTTPS is enabled ```auto $ netstat -tpln (Not all processes could be identified, non-owned process info will not be shown, you would have to be root to see it all.) Active Internet connections (only servers) Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name tcp 0 0 127.0.0.1:27017 0.0.0.0:* LISTEN - tcp 0 0 127.0.0.1:39023 0.0.0.0:* LISTEN - tcp 0 0 127.0.0.53:53 0.0.0.0:* LISTEN - tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN - tcp6 0 0 127.0.0.1:9200 :::* LISTEN - tcp6 0 0 ::1:9200 :::* LISTEN - tcp6 0 0 127.0.0.1:9300 :::* LISTEN - tcp6 0 0 ::1:9300 :::* LISTEN - tcp6 0 0 :::22 :::* LISTEN - ``` server.conf ```auto http_bind_address = 0.0.0.0:9000 http_enable_tls = true http_tls_cert_file = /etc/ssl/certs/graylog.mydomain.com.pem http_tls_key_file = /etc/ssl/certs/graylog.mydomain.com.key http_publish_uri = https://192.168.8.156:9000/ ``` I also tried to query and start the service manually, but this is what I get. So it seems that with those settings the services are simply not starting ```auto $ systemctl status graylog-server.service ● graylog-server.service - Graylog server Loaded: loaded (/usr/lib/systemd/system/graylog-server.service; enabled; vendor preset: enabled) Active: activating (auto-restart) (Result: exit-code) since Fri 2021-07-02 12:34:30 UTC; 1s ago Docs: http://docs.graylog.org/ Process: 2456 ExecStart=/usr/share/graylog-server/bin/graylog-server (code=exited, status=1/FAILURE) Main PID: 2456 (code=exited, status=1/FAILURE) ``` Thanks in advance! ---
**Author:** ![aaronsachs](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/aaronsachs/32/7180_2.png) [@aaronsachs](https://community.graylog.org/u/aaronsachs)\ **Post date:** [July 2, 2021, 4:12pm UTC](https://community.graylog.org/t/web-ui-not-working-only-when-https-is-enabled-not-listening-on-port-9000/20385/2 "2021-07-02T16:12:58Z")
Hi there, What do you see in the logs? ---
**Author:** ![gsmith](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/gsmith/32/1222_2.png) [@gsmith](https://community.graylog.org/u/gsmith)\ **Post date:** [July 2, 2021, 10:53pm UTC](https://community.graylog.org/t/web-ui-not-working-only-when-https-is-enabled-not-listening-on-port-9000/20385/3 "2021-07-02T22:53:30Z")
@0d4y5 Just chimming in, I noticed you may be missing a configuration in your server file. Here is mine ```auto http_bind_address = 8.8.8.8:9000 http_publish_uri = https://graylog.domain.com:9000/ http_enable_cors = true http_enable_tls = true http_tls_cert_file = /etc/ssl/certs/graylog/graylog-certificate.pem http_tls_key_file = /etc/ssl/certs/graylog/graylog-key.pem http_tls_key_password = secret ``` ---
**Author:** ![0d4y5](https://avatars.discourse-cdn.com/v4/letter/0/3bc359/32.png) [@0d4y5](https://community.graylog.org/u/0d4y5)\ **Post date:** [July 5, 2021, 8:27am UTC](https://community.graylog.org/t/web-ui-not-working-only-when-https-is-enabled-not-listening-on-port-9000/20385/4 "2021-07-05T08:27:01Z")
Thanks @gsmith and @aaronsachs for your suggestions, I set the enable cors, enabled the uri on the hostname, and enabled the tls key password. By looking at the logs, I could see the following: ```auto 2021-07-03T20:14:11.911Z ERROR [CmdLineTool] Invalid configuration com.github.joschi.jadconfig.ValidationException: Unreadable or missing HTTP private key: /etc/ssl/certs/graylog.mydomain.key at org.graylog2.configuration.HttpConfiguration.validateTlsConfig(HttpConfiguration.java:252) ~[graylog.jar:?] at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?] at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?] at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?] at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?] at com.github.joschi.jadconfig.ReflectionUtils.invokeMethodsWithAnnotation(ReflectionUtils.java:53) ~[graylog.jar:?] at com.github.joschi.jadconfig.JadConfig.invokeValidatorMethods(JadConfig.java:221) ~[graylog.jar:?] at com.github.joschi.jadconfig.JadConfig.process(JadConfig.java:100) ~[graylog.jar:?] at org.graylog2.bootstrap.CmdLineTool.processConfiguration(CmdLineTool.java:380) [graylog.jar:?] at org.graylog2.bootstrap.CmdLineTool.run(CmdLineTool.java:207) [graylog.jar:?] at org.graylog2.bootstrap.Main.main(Main.java:45) [graylog.jar:?] ``` I modified the permissions of the key file so that it can be read, and now that error is fixed. Unfortunately I get another error, but honestly I can’t figure out what is wrong here: ```auto 2021-07-05T08:15:58.836Z INFO [CmdLineTool] Loaded plugin: AWS plugins 4.1.0 [org.graylog.aws.AWSPlugin] 2021-07-05T08:15:58.841Z INFO [CmdLineTool] Loaded plugin: Enterprise Integrations 4.1.0 [org.graylog.enterprise.integrations.EnterpriseIntegrationsPlugin] 2021-07-05T08:15:58.843Z INFO [CmdLineTool] Loaded plugin: Integrations 4.1.0 [org.graylog.integrations.IntegrationsPlugin] 2021-07-05T08:15:58.845Z INFO [CmdLineTool] Loaded plugin: Collector 4.1.0 [org.graylog.plugins.collector.CollectorPlugin] 2021-07-05T08:15:58.847Z INFO [CmdLineTool] Loaded plugin: Graylog Enterprise 4.1.0 [org.graylog.plugins.enterprise.EnterprisePlugin] 2021-07-05T08:15:58.849Z INFO [CmdLineTool] Loaded plugin: Graylog Enterprise (ES6 Support) 4.1.0 [org.graylog.plugins.enterprise.org.graylog.plugins.enterprise.es6.EnterpriseES6Plugin] 2021-07-05T08:15:58.850Z INFO [CmdLineTool] Loaded plugin: Graylog Enterprise (ES7 Support) 4.1.0 [org.graylog.plugins.enterprise.org.graylog.plugins.enterprise.es7.EnterpriseES7Plugin] 2021-07-05T08:15:58.851Z INFO [CmdLineTool] Loaded plugin: Threat Intelligence Plugin 4.1.0 [org.graylog.plugins.threatintel.ThreatIntelPlugin] 2021-07-05T08:15:58.851Z INFO [CmdLineTool] Loaded plugin: Elasticsearch 6 Support 4.1.0+4eb2147 [org.graylog.storage.elasticsearch6.Elasticsearch6Plugin] 2021-07-05T08:15:58.852Z INFO [CmdLineTool] Loaded plugin: Elasticsearch 7 Support 4.1.0+4eb2147 [org.graylog.storage.elasticsearch7.Elasticsearch7Plugin] 2021-07-05T08:15:58.903Z INFO [CmdLineTool] Running with JVM arguments: -Xms1g -Xmx1g -XX:NewRatio=1 -XX:+ResizeTLAB -XX:-OmitStackTraceInFastThrow -Djdk.tls.acknowledgeCloseNotify=true -XX:+UseConcMarkSweepGC -XX:+CMSConcurrentMTEnabled -XX:+CMSClassUnloadingEnabled -Dlog4j.configurationFile=file:///etc/graylog/server/log4j2.xml -Djava.library.path=/usr/share/graylog-server/lib/sigar -Dgraylog2.installation_source=deb 2021-07-05T08:15:59.104Z INFO [Version] HV000001: Hibernate Validator null 2021-07-05T08:16:01.464Z INFO [InputBufferImpl] Message journal is enabled. 2021-07-05T08:16:01.481Z INFO [NodeId] Node ID: 6bea7bfe-fe87-4144-8300-58f731aa0e4c 2021-07-05T08:16:01.603Z INFO [LogManager] Loading logs. 2021-07-05T08:16:01.643Z INFO [LogManager] Logs loading complete. 2021-07-05T08:16:01.645Z INFO [LocalKafkaJournal] Initialized Kafka based journal at /var/lib/graylog-server/journal 2021-07-05T08:16:01.666Z INFO [cluster] Cluster created with settings {hosts=[localhost:27017], mode=SINGLE, requiredClusterType=UNKNOWN, serverSelectionTimeout='30000 ms', maxWaitQueueSize=5000} 2021-07-05T08:16:01.700Z INFO [cluster] Cluster description not yet available. Waiting for 30000 ms before timing out 2021-07-05T08:16:01.724Z INFO [connection] Opened connection [connectionId{localValue:1, serverValue:74}] to localhost:27017 2021-07-05T08:16:01.731Z INFO [cluster] Monitor thread successfully connected to server with description ServerDescription{address=localhost:27017, type=STANDALONE, state=CONNECTED, ok=true, version=ServerVersion{versionList=[4, 2, 14]}, minWireVersion=0, maxWireVersion=8, maxDocumentSize=16777216, logicalSessionTimeoutMinutes=30, roundTripTimeNanos=4407295} 2021-07-05T08:16:01.743Z INFO [connection] Opened connection [connectionId{localValue:2, serverValue:75}] to localhost:27017 2021-07-05T08:16:01.891Z INFO [InputBufferImpl] Initialized InputBufferImpl with ring size <65536> and wait strategy , running 2 parallel message handlers. 2021-07-05T08:16:02.325Z INFO [ElasticsearchVersionProvider] Elasticsearch cluster is running v7.10.2 2021-07-05T08:16:03.034Z INFO [ProcessBuffer] Initialized ProcessBuffer with ring size <65536> and wait strategy . 2021-07-05T08:16:03.094Z WARN [GeoIpResolverEngine] GeoIP database file does not exist: /etc/graylog/server/GeoLite2-City.mmdb 2021-07-05T08:16:03.112Z INFO [OutputBuffer] Initialized OutputBuffer with ring size <65536> and wait strategy . 2021-07-05T08:16:03.136Z INFO [connection] Opened connection [connectionId{localValue:3, serverValue:76}] to localhost:27017 2021-07-05T08:16:03.155Z WARN [GeoIpResolverEngine] GeoIP database file does not exist: /etc/graylog/server/GeoLite2-City.mmdb 2021-07-05T08:16:03.178Z WARN [GeoIpResolverEngine] GeoIP database file does not exist: /etc/graylog/server/GeoLite2-City.mmdb 2021-07-05T08:16:03.198Z WARN [GeoIpResolverEngine] GeoIP database file does not exist: /etc/graylog/server/GeoLite2-City.mmdb 2021-07-05T08:16:03.217Z WARN [GeoIpResolverEngine] GeoIP database file does not exist: /etc/graylog/server/GeoLite2-City.mmdb 2021-07-05T08:16:03.959Z ERROR [AuditLogger] Unable to write audit log entry because there is no valid license. 2021-07-05T08:16:03.962Z INFO [ServerBootstrap] Graylog server 4.1.0+4eb2147 starting up 2021-07-05T08:16:03.962Z INFO [ServerBootstrap] JRE: Ubuntu 11.0.11 on Linux 5.4.0-77-generic 2021-07-05T08:16:03.962Z INFO [ServerBootstrap] Deployment: deb 2021-07-05T08:16:03.963Z INFO [ServerBootstrap] OS: Ubuntu 18.04.5 LTS (bionic) 2021-07-05T08:16:03.963Z INFO [ServerBootstrap] Arch: amd64 2021-07-05T08:16:04.015Z INFO [PeriodicalsService] Starting 36 periodicals ... 2021-07-05T08:16:04.017Z INFO [Periodicals] Starting [org.graylog2.periodical.ThroughputCalculator] periodical in [0s], polling every [1s]. 2021-07-05T08:16:04.041Z INFO [connection] Opened connection [connectionId{localValue:4, serverValue:77}] to localhost:27017 2021-07-05T08:16:04.046Z INFO [Periodicals] Starting [org.graylog.plugins.pipelineprocessor.periodical.LegacyDefaultStreamMigration] periodical, running forever. 2021-07-05T08:16:04.061Z INFO [PeriodicalsService] Not starting [org.graylog2.periodical.AlertScannerThread] periodical. Not configured to run on this node. 2021-07-05T08:16:04.062Z INFO [LegacyDefaultStreamMigration] Legacy default stream has no connections, no migration needed. 2021-07-05T08:16:04.063Z INFO [Periodicals] Starting [org.graylog2.periodical.BatchedElasticSearchOutputFlushThread] periodical in [0s], polling every [1s]. 2021-07-05T08:16:04.078Z INFO [Periodicals] Starting [org.graylog2.periodical.ClusterHealthCheckThread] periodical in [120s], polling every [20s]. 2021-07-05T08:16:04.082Z INFO [PeriodicalsService] Not starting [org.graylog2.periodical.ContentPackLoaderPeriodical] periodical. Not configured to run on this node. 2021-07-05T08:16:04.082Z INFO [Periodicals] Starting [org.graylog2.periodical.GarbageCollectionWarningThread] periodical, running forever. 2021-07-05T08:16:04.082Z INFO [Periodicals] Starting [org.graylog2.periodical.IndexerClusterCheckerThread] periodical in [0s], polling every [30s]. 2021-07-05T08:16:04.084Z INFO [Periodicals] Starting [org.graylog2.periodical.IndexRetentionThread] periodical in [0s], polling every [300s]. 2021-07-05T08:16:04.089Z INFO [Periodicals] Starting [org.graylog2.periodical.IndexRotationThread] periodical in [0s], polling every [10s]. 2021-07-05T08:16:04.094Z INFO [Periodicals] Starting [org.graylog2.periodical.NodePingThread] periodical in [0s], polling every [1s]. 2021-07-05T08:16:04.097Z INFO [Periodicals] Starting [org.graylog2.periodical.VersionCheckThread] periodical in [300s], polling every [1800s]. 2021-07-05T08:16:04.106Z INFO [Periodicals] Starting [org.graylog2.periodical.ThrottleStateUpdaterThread] periodical in [1s], polling every [1s]. 2021-07-05T08:16:04.110Z INFO [Periodicals] Starting [org.graylog2.events.ClusterEventPeriodical] periodical in [0s], polling every [1s]. 2021-07-05T08:16:04.117Z INFO [Periodicals] Starting [org.graylog2.events.ClusterEventCleanupPeriodical] periodical in [0s], polling every [86400s]. 2021-07-05T08:16:04.117Z INFO [Periodicals] Starting [org.graylog2.periodical.ClusterIdGeneratorPeriodical] periodical, running forever. 2021-07-05T08:16:04.118Z INFO [Periodicals] Starting [org.graylog2.periodical.IndexRangesMigrationPeriodical] periodical, running forever. 2021-07-05T08:16:04.129Z INFO [Periodicals] Starting [org.graylog2.periodical.IndexRangesCleanupPeriodical] periodical in [15s], polling every [3600s]. 2021-07-05T08:16:04.144Z INFO [PeriodicalsService] Not starting [org.graylog2.periodical.UserPermissionMigrationPeriodical] periodical. Not configured to run on this node. 2021-07-05T08:16:04.144Z INFO [Periodicals] Starting [org.graylog2.periodical.ConfigurationManagementPeriodical] periodical, running forever. 2021-07-05T08:16:04.172Z INFO [Periodicals] Starting [org.graylog2.periodical.IndexFailuresPeriodical] periodical, running forever. 2021-07-05T08:16:04.175Z INFO [Periodicals] Starting [org.graylog2.periodical.TrafficCounterCalculator] periodical in [0s], polling every [1s]. 2021-07-05T08:16:04.176Z INFO [Periodicals] Starting [org.graylog2.indexer.fieldtypes.IndexFieldTypePollerPeriodical] periodical in [0s], polling every [3600s]. 2021-07-05T08:16:04.210Z INFO [Periodicals] Starting [org.graylog.scheduler.periodicals.ScheduleTriggerCleanUp] periodical in [120s], polling every [86400s]. 2021-07-05T08:16:04.214Z INFO [Periodicals] Starting [org.graylog2.periodical.ESVersionCheckPeriodical] periodical in [0s], polling every [30s]. 2021-07-05T08:16:04.223Z INFO [Periodicals] Starting [org.graylog.plugins.sidecar.periodical.PurgeExpiredSidecarsThread] periodical in [0s], polling every [600s]. 2021-07-05T08:16:04.229Z INFO [Periodicals] Starting [org.graylog.plugins.sidecar.periodical.PurgeExpiredConfigurationUploads] periodical in [0s], polling every [600s]. 2021-07-05T08:16:04.234Z INFO [Periodicals] Starting [org.graylog.plugins.views.search.db.SearchesCleanUpJob] periodical in [3600s], polling every [28800s]. 2021-07-05T08:16:04.240Z INFO [Periodicals] Starting [org.graylog.events.periodicals.EventNotificationStatusCleanUp] periodical in [120s], polling every [86400s]. 2021-07-05T08:16:04.241Z INFO [Periodicals] Starting [org.graylog.plugins.collector.periodical.PurgeExpiredCollectorsThread] periodical in [0s], polling every [3600s]. 2021-07-05T08:16:04.253Z INFO [Periodicals] Starting [org.graylog.plugins.license.LicenseManagerPeriodical] periodical in [0s], polling every [300s]. 2021-07-05T08:16:04.266Z INFO [Periodicals] Starting [org.graylog.plugins.license.LicenseReportPeriodical] periodical in [300s], polling every [3600s]. 2021-07-05T08:16:04.267Z INFO [Periodicals] Starting [org.graylog.plugins.license.StagedLicenseInstallerPeriodical] periodical, running forever. 2021-07-05T08:16:04.274Z INFO [Periodicals] Starting [org.graylog.plugins.auditlog.mongodb.MongoAuditLogPeriodical] periodical in [0s], polling every [3600s]. 2021-07-05T08:16:04.275Z INFO [Periodicals] Starting [org.graylog.plugins.report.scheduler.ReportPeriodical] periodical in [120s], polling every [60s]. 2021-07-05T08:16:04.275Z INFO [Periodicals] Starting [org.graylog.plugins.report.service.ChromeDriverCleanupPeriodical] periodical in [60s], polling every [180s]. 2021-07-05T08:16:04.275Z ERROR [MongoAuditLogPeriodical] Not running cleanup for auditlog entries in MongoDB because there is no valid license. 2021-07-05T08:16:04.361Z INFO [connection] Opened connection [connectionId{localValue:5, serverValue:78}] to localhost:27017 2021-07-05T08:16:04.920Z INFO [InputSetupService] Triggering launching persisted inputs, node transitioned from Uninitialized [LB:DEAD] to Failed [LB:DEAD] 2021-07-05T08:16:04.921Z INFO [PeriodicalsService] Shutting down periodical [org.graylog2.periodical.BatchedElasticSearchOutputFlushThread]. 2021-07-05T08:16:04.921Z INFO [PeriodicalsService] Shutdown of periodical [org.graylog2.periodical.BatchedElasticSearchOutputFlushThread] complete, took <0ms>. 2021-07-05T08:16:04.922Z INFO [PeriodicalsService] Shutting down periodical [org.graylog2.periodical.ClusterHealthCheckThread]. 2021-07-05T08:16:04.922Z INFO [PeriodicalsService] Shutdown of periodical [org.graylog2.periodical.ClusterHealthCheckThread] complete, took <0ms>. 2021-07-05T08:16:04.922Z INFO [PeriodicalsService] Shutting down periodical [org.graylog2.periodical.IndexerClusterCheckerThread]. 2021-07-05T08:16:04.922Z INFO [PeriodicalsService] Shutdown of periodical [org.graylog2.periodical.IndexerClusterCheckerThread] complete, took <0ms>. 2021-07-05T08:16:04.922Z INFO [PeriodicalsService] Shutting down periodical [org.graylog2.periodical.IndexRetentionThread]. 2021-07-05T08:16:04.922Z INFO [PeriodicalsService] Shutdown of periodical [org.graylog2.periodical.IndexRetentionThread] complete, took <0ms>. 2021-07-05T08:16:04.922Z INFO [PeriodicalsService] Shutting down periodical [org.graylog2.periodical.IndexRotationThread]. 2021-07-05T08:16:04.922Z INFO [PeriodicalsService] Shutdown of periodical [org.graylog2.periodical.IndexRotationThread] complete, took <0ms>. 2021-07-05T08:16:04.922Z INFO [PeriodicalsService] Shutting down periodical [org.graylog2.periodical.VersionCheckThread]. 2021-07-05T08:16:04.922Z INFO [PeriodicalsService] Shutdown of periodical [org.graylog2.periodical.VersionCheckThread] complete, took <0ms>. 2021-07-05T08:16:04.923Z INFO [PeriodicalsService] Shutting down periodical [org.graylog2.periodical.ThrottleStateUpdaterThread]. 2021-07-05T08:16:04.923Z INFO [GracefulShutdownService] Running graceful shutdown for <2> shutdown hooks 2021-07-05T08:16:04.923Z INFO [PeriodicalsService] Shutdown of periodical [org.graylog2.periodical.ThrottleStateUpdaterThread] complete, took <0ms>. 2021-07-05T08:16:04.930Z INFO [PeriodicalsService] Shutting down periodical [org.graylog2.events.ClusterEventPeriodical]. 2021-07-05T08:16:04.930Z INFO [PeriodicalsService] Shutdown of periodical [org.graylog2.events.ClusterEventPeriodical] complete, took <0ms>. 2021-07-05T08:16:04.930Z INFO [PeriodicalsService] Shutting down periodical [org.graylog2.events.ClusterEventCleanupPeriodical]. 2021-07-05T08:16:04.931Z INFO [PeriodicalsService] Shutdown of periodical [org.graylog2.events.ClusterEventCleanupPeriodical] complete, took <0ms>. 2021-07-05T08:16:04.921Z ERROR [InputSetupService] Not starting any inputs because lifecycle is: Failed [LB:DEAD] 2021-07-05T08:16:04.931Z INFO [GracefulShutdownService] Initiate shutdown for 2021-07-05T08:16:04.932Z INFO [PeriodicalsService] Shutting down periodical [org.graylog2.periodical.IndexRangesCleanupPeriodical]. 2021-07-05T08:16:04.932Z INFO [PeriodicalsService] Shutdown of periodical [org.graylog2.periodical.IndexRangesCleanupPeriodical] complete, took <0ms>. 2021-07-05T08:16:04.932Z INFO [PeriodicalsService] Shutting down periodical [org.graylog2.periodical.TrafficCounterCalculator]. 2021-07-05T08:16:04.936Z INFO [PeriodicalsService] Shutdown of periodical [org.graylog2.periodical.TrafficCounterCalculator] complete, took <0ms>. 2021-07-05T08:16:04.936Z INFO [PeriodicalsService] Shutting down periodical [org.graylog2.indexer.fieldtypes.IndexFieldTypePollerPeriodical]. 2021-07-05T08:16:04.936Z INFO [PeriodicalsService] Shutdown of periodical [org.graylog2.indexer.fieldtypes.IndexFieldTypePollerPeriodical] complete, took <0ms>. 2021-07-05T08:16:04.936Z INFO [PeriodicalsService] Shutting down periodical [org.graylog.scheduler.periodicals.ScheduleTriggerCleanUp]. 2021-07-05T08:16:04.937Z INFO [PeriodicalsService] Shutdown of periodical [org.graylog.scheduler.periodicals.ScheduleTriggerCleanUp] complete, took <0ms>. 2021-07-05T08:16:04.937Z INFO [PeriodicalsService] Shutting down periodical [org.graylog2.periodical.ESVersionCheckPeriodical]. 2021-07-05T08:16:04.937Z INFO [PeriodicalsService] Shutdown of periodical [org.graylog2.periodical.ESVersionCheckPeriodical] complete, took <0ms>. 2021-07-05T08:16:04.937Z INFO [PeriodicalsService] Shutting down periodical [org.graylog.plugins.sidecar.periodical.PurgeExpiredSidecarsThread]. 2021-07-05T08:16:04.937Z INFO [PeriodicalsService] Shutdown of periodical [org.graylog.plugins.sidecar.periodical.PurgeExpiredSidecarsThread] complete, took <0ms>. 2021-07-05T08:16:04.937Z INFO [PeriodicalsService] Shutting down periodical [org.graylog.plugins.sidecar.periodical.PurgeExpiredConfigurationUploads]. 2021-07-05T08:16:04.938Z INFO [PeriodicalsService] Shutdown of periodical [org.graylog.plugins.sidecar.periodical.PurgeExpiredConfigurationUploads] complete, took <0ms>. 2021-07-05T08:16:04.939Z INFO [PeriodicalsService] Shutting down periodical [org.graylog.plugins.views.search.db.SearchesCleanUpJob]. 2021-07-05T08:16:04.939Z INFO [PeriodicalsService] Shutdown of periodical [org.graylog.plugins.views.search.db.SearchesCleanUpJob] complete, took <0ms>. 2021-07-05T08:16:04.940Z INFO [PeriodicalsService] Shutting down periodical [org.graylog.events.periodicals.EventNotificationStatusCleanUp]. 2021-07-05T08:16:04.932Z INFO [GracefulShutdownService] Finished shutdown for , took 0 ms 2021-07-05T08:16:04.940Z INFO [PeriodicalsService] Shutdown of periodical [org.graylog.events.periodicals.EventNotificationStatusCleanUp] complete, took <0ms>. 2021-07-05T08:16:04.940Z INFO [PeriodicalsService] Shutting down periodical [org.graylog.plugins.collector.periodical.PurgeExpiredCollectorsThread]. 2021-07-05T08:16:04.940Z INFO [PeriodicalsService] Shutdown of periodical [org.graylog.plugins.collector.periodical.PurgeExpiredCollectorsThread] complete, took <0ms>. 2021-07-05T08:16:04.941Z INFO [PeriodicalsService] Shutting down periodical [org.graylog.plugins.license.LicenseManagerPeriodical]. 2021-07-05T08:16:04.941Z INFO [PeriodicalsService] Shutdown of periodical [org.graylog.plugins.license.LicenseManagerPeriodical] complete, took <0ms>. 2021-07-05T08:16:04.942Z INFO [PeriodicalsService] Shutting down periodical [org.graylog.plugins.license.LicenseReportPeriodical]. 2021-07-05T08:16:04.943Z INFO [PeriodicalsService] Shutdown of periodical [org.graylog.plugins.license.LicenseReportPeriodical] complete, took <0ms>. 2021-07-05T08:16:04.943Z INFO [PeriodicalsService] Shutting down periodical [org.graylog.plugins.report.scheduler.ReportPeriodical]. 2021-07-05T08:16:04.943Z INFO [PeriodicalsService] Shutdown of periodical [org.graylog.plugins.report.scheduler.ReportPeriodical] complete, took <0ms>. 2021-07-05T08:16:04.943Z INFO [PeriodicalsService] Shutting down periodical [org.graylog.plugins.report.service.ChromeDriverCleanupPeriodical]. 2021-07-05T08:16:04.943Z INFO [PeriodicalsService] Shutdown of periodical [org.graylog.plugins.report.service.ChromeDriverCleanupPeriodical] complete, took <0ms>. 2021-07-05T08:16:04.949Z INFO [GracefulShutdownService] Initiate shutdown for 2021-07-05T08:16:04.950Z INFO [GracefulShutdownService] Finished shutdown for , took 0 ms 2021-07-05T08:16:04.950Z INFO [LocalKafkaMessageQueueReader] Stopping. 2021-07-05T08:16:04.955Z INFO [Buffers] Waiting until [INPUT, PROCESS, OUTPUT] buffers are empty. 2021-07-05T08:16:04.957Z INFO [Buffers] All buffers are empty. Continuing. 2021-07-05T08:16:04.959Z INFO [OutputSetupService] Stopping output org.graylog2.outputs.BlockingBatchedESOutput 2021-07-05T08:16:04.962Z INFO [LogManager] Shutting down. 2021-07-05T08:16:04.964Z INFO [LookupDataAdapterRefreshService] Stopping 0 jobs 2021-07-05T08:16:04.988Z INFO [LogManager] Shutdown complete. 2021-07-05T08:16:04.993Z INFO [ServiceManagerListener] Services are now stopped. 2021-07-05T08:16:04.993Z ERROR [ServerBootstrap] Graylog startup failed. Exiting. Exception was: java.lang.IllegalStateException: Expected to be healthy after starting. The following services are not running: {FAILED=[JerseyService [FAILED]]} at com.google.common.util.concurrent.ServiceManager$ServiceManagerState.checkHealthy(ServiceManager.java:773) ~[graylog.jar:?] at com.google.common.util.concurrent.ServiceManager$ServiceManagerState.awaitHealthy(ServiceManager.java:585) ~[graylog.jar:?] at com.google.common.util.concurrent.ServiceManager.awaitHealthy(ServiceManager.java:316) ~[graylog.jar:?] at org.graylog2.bootstrap.ServerBootstrap.startCommand(ServerBootstrap.java:161) [graylog.jar:?] at org.graylog2.bootstrap.CmdLineTool.run(CmdLineTool.java:249) [graylog.jar:?] at org.graylog2.bootstrap.Main.main(Main.java:45) [graylog.jar:?] Suppressed: com.google.common.util.concurrent.ServiceManager$FailedService: JerseyService [FAILED] Caused by: java.security.GeneralSecurityException: org.bouncycastle.pkcs.PKCSIOException: malformed data: unknown object in getInstance: org.bouncycastle.asn1.ASN1Integer at org.graylog2.shared.security.tls.PemKeyStore.buildKeyStore(PemKeyStore.java:88) ~[graylog.jar:?] at org.graylog2.shared.initializers.JerseyService.buildSslEngineConfigurator(JerseyService.java:351) ~[graylog.jar:?] at org.graylog2.shared.initializers.JerseyService.startUpApi(JerseyService.java:171) ~[graylog.jar:?] at org.graylog2.shared.initializers.JerseyService.startUp(JerseyService.java:152) ~[graylog.jar:?] at com.google.common.util.concurrent.AbstractIdleService$DelegateService$1.run(AbstractIdleService.java:62) ~[graylog.jar:?] at com.google.common.util.concurrent.Callables$4.run(Callables.java:119) ~[graylog.jar:?] at java.lang.Thread.run(Thread.java:829) ~[?:?] Caused by: org.bouncycastle.pkcs.PKCSIOException: malformed data: unknown object in getInstance: org.bouncycastle.asn1.ASN1Integer at org.bouncycastle.pkcs.PKCS8EncryptedPrivateKeyInfo.parseBytes(Unknown Source) ~[graylog.jar:?] at org.bouncycastle.pkcs.PKCS8EncryptedPrivateKeyInfo.(Unknown Source) ~[graylog.jar:?] at org.graylog2.shared.security.tls.PemKeyStore.generateKeySpec(PemKeyStore.java:66) ~[graylog.jar:?] at org.graylog2.shared.security.tls.PemKeyStore.doBuildKeyStore(PemKeyStore.java:99) ~[graylog.jar:?] at org.graylog2.shared.security.tls.PemKeyStore.buildKeyStore(PemKeyStore.java:85) ~[graylog.jar:?] at org.graylog2.shared.initializers.JerseyService.buildSslEngineConfigurator(JerseyService.java:351) ~[graylog.jar:?] at org.graylog2.shared.initializers.JerseyService.startUpApi(JerseyService.java:171) ~[graylog.jar:?] at org.graylog2.shared.initializers.JerseyService.startUp(JerseyService.java:152) ~[graylog.jar:?] at com.google.common.util.concurrent.AbstractIdleService$DelegateService$1.run(AbstractIdleService.java:62) ~[graylog.jar:?] at com.google.common.util.concurrent.Callables$4.run(Callables.java:119) ~[graylog.jar:?] at java.lang.Thread.run(Thread.java:829) ~[?:?] Caused by: java.lang.IllegalArgumentException: unknown object in getInstance: org.bouncycastle.asn1.ASN1Integer at org.bouncycastle.asn1.ASN1Sequence.getInstance(Unknown Source) ~[graylog.jar:?] at org.bouncycastle.asn1.x509.AlgorithmIdentifier.getInstance(Unknown Source) ~[graylog.jar:?] at org.bouncycastle.asn1.pkcs.EncryptedPrivateKeyInfo.(Unknown Source) ~[graylog.jar:?] at org.bouncycastle.asn1.pkcs.EncryptedPrivateKeyInfo.getInstance(Unknown Source) ~[graylog.jar:?] at org.bouncycastle.pkcs.PKCS8EncryptedPrivateKeyInfo.parseBytes(Unknown Source) ~[graylog.jar:?] at org.bouncycastle.pkcs.PKCS8EncryptedPrivateKeyInfo.(Unknown Source) ~[graylog.jar:?] at org.graylog2.shared.security.tls.PemKeyStore.generateKeySpec(PemKeyStore.java:66) ~[graylog.jar:?] at org.graylog2.shared.security.tls.PemKeyStore.doBuildKeyStore(PemKeyStore.java:99) ~[graylog.jar:?] at org.graylog2.shared.security.tls.PemKeyStore.buildKeyStore(PemKeyStore.java:85) ~[graylog.jar:?] at org.graylog2.shared.initializers.JerseyService.buildSslEngineConfigurator(JerseyService.java:351) ~[graylog.jar:?] at org.graylog2.shared.initializers.JerseyService.startUpApi(JerseyService.java:171) ~[graylog.jar:?] at org.graylog2.shared.initializers.JerseyService.startUp(JerseyService.java:152) ~[graylog.jar:?] at com.google.common.util.concurrent.AbstractIdleService$DelegateService$1.run(AbstractIdleService.java:62) ~[graylog.jar:?] at com.google.common.util.concurrent.Callables$4.run(Callables.java:119) ~[graylog.jar:?] at java.lang.Thread.run(Thread.java:829) ~[?:?] 2021-07-05T08:16:04.997Z ERROR [AuditLogger] Unable to write audit log entry because there is no valid license. 2021-07-05T08:16:04.998Z INFO [Server] SIGNAL received. Shutting down. 2021-07-05T08:16:05.005Z ERROR [AuditLogger] Unable to write audit log entry because there is no valid license. 2021-07-05T08:16:05.005Z INFO [GracefulShutdown] Graceful shutdown initiated. 2021-07-05T08:16:05.006Z INFO [GracefulShutdown] Node status: [Halting [LB:DEAD]]. Waiting <3sec> for possible load balancers to recognize state change. 2021-07-05T08:16:09.009Z ERROR [AuditLogger] Unable to write audit log entry because there is no valid license. 2021-07-05T08:16:09.010Z INFO [GracefulShutdown] Goodbye. ``` Thanks in advance for your help. ---
**Author:** ![0d4y5](https://avatars.discourse-cdn.com/v4/letter/0/3bc359/32.png) [@0d4y5](https://community.graylog.org/u/0d4y5)\ **Post date:** [July 5, 2021, 10:26am UTC](https://community.graylog.org/t/web-ui-not-working-only-when-https-is-enabled-not-listening-on-port-9000/20385/5 "2021-07-05T10:26:24Z")
> [@gsmith](#): > > `http_tls_key_password = secret` I commented this out and it works. ---
**Author:** ![gsmith](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/gsmith/32/1222_2.png) [@gsmith](https://community.graylog.org/u/gsmith)\ **Post date:** [July 5, 2021, 9:20pm UTC](https://community.graylog.org/t/web-ui-not-working-only-when-https-is-enabled-not-listening-on-port-9000/20385/6 "2021-07-05T21:20:57Z")
Hello, Glad you were able to fix it. [The http\_tls\_key\_password is to unlock the private key used for securing the HTTP interface. (if key is encrypted)](https://docs.graylog.org/en/4.0/pages/configuration/server.conf.html#web-rest-api) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/3X/c/7/c7c09c6b5099570133d6502b83f50ba4430de5b6.png) [@system](https://community.graylog.org/u/system)\ **Post date:** [July 19, 2021, 9:21pm UTC](https://community.graylog.org/t/web-ui-not-working-only-when-https-is-enabled-not-listening-on-port-9000/20385/7 "2021-07-19T21:21:03Z")
Closed on July 19, 2021, 9:21pm UTC This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.