# Web interface not working in OVA installation on VMware

**URL:** <https://community.graylog.org/t/web-interface-not-working-in-ova-installation-on-vmware/2241>\
**Category:** Graylog Central (peer support)\
**Created:** [August 25, 2017, 10:40am UTC](https://community.graylog.org/t/web-interface-not-working-in-ova-installation-on-vmware/2241 "2017-08-25T10:40:18Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![atul](https://avatars.discourse-cdn.com/v4/letter/a/f14d63/32.png) [@atul](https://community.graylog.org/u/atul)\
**Post date:** [August 25, 2017, 10:40am UTC](https://community.graylog.org/t/web-interface-not-working-in-ova-installation-on-vmware/2241/1 "2017-08-25T10:40:18Z")

</div>

I install graylog-2.3.0-1 all services are running but not able to access web interface.

**_output of nmap_**

[root@client2 ~]# nmap 10.248.14.144

Starting Nmap 5.51 ( [http://nmap.org](http://nmap.org) ) at 2017-08-25 16:05 IST  
Nmap scan report for 10.248.14.144  
Host is up (0.68s latency).  
Not shown: 925 filtered ports, 73 closed ports  
PORT STATE SERVICE  
22/tcp open ssh  
80/tcp open http

Nmap done: 1 IP address (1 host up) scanned in 149.61 seconds

**output of netstat -tulnp**

root@graylog:~# netstat -tulnp  
Active Internet connections (only servers)  
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name  
tcp 0 0 127.0.0.1:2380 0.0.0.0:\* LISTEN 894/etcd  
tcp 0 0 0.0.0.0:34223 0.0.0.0:\* LISTEN 896/java  
tcp 0 0 0.0.0.0:80 0.0.0.0:\* LISTEN 4937/nginx.conf  
tcp 0 0 10.248.14.144:9200 0.0.0.0:\* LISTEN 896/java  
tcp 0 0 10.248.14.144:9300 0.0.0.0:\* LISTEN 896/java  
tcp 0 0 0.0.0.0:22 0.0.0.0:\* LISTEN 923/sshd  
tcp 0 0 0.0.0.0:33280 0.0.0.0:\* LISTEN 896/java  
tcp 0 0 0.0.0.0:3333 0.0.0.0:\* LISTEN 896/java  
tcp 0 0 0.0.0.0:27017 0.0.0.0:\* LISTEN 892/mongod  
tcp6 0 0 :::2379 :::\* LISTEN 894/etcd  
tcp6 0 0 :::22 :::\* LISTEN 923/sshd  
tcp6 0 0 :::4001 :::\* LISTEN 894/etcd  
tcp6 0 0 :::9000 :::\* LISTEN 5577/java  
udp 0 0 10.248.14.144:123 0.0.0.0:\* 1021/ntpd  
udp 0 0 127.0.0.1:123 0.0.0.0:\* 1021/ntpd  
udp 0 0 0.0.0.0:123 0.0.0.0:\* 1021/ntpd  
udp6 0 0 :::514 :::\* 5577/java  
udp6 0 0 :::12201 :::\* 5577/java  
udp6 0 0 fe80::250:56ff:feb2:123 :::\* 1021/ntpd  
udp6 0 0 ::1:123 :::\* 1021/ntpd  
udp6 0 0 :::123 :::\* 1021/ntpd  
root@graylog:~#

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<div class="post-metadata">

**Author:** ![scampuza](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/scampuza/32/716_2.png) [@scampuza](https://community.graylog.org/u/scampuza)\
**Post date:** [August 25, 2017, 11:28am UTC](https://community.graylog.org/t/web-interface-not-working-in-ova-installation-on-vmware/2241/2 "2017-08-25T11:28:00Z")

</div>

Could you please share your GL logs

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<div class="post-metadata">

**Author:** ![atul](https://avatars.discourse-cdn.com/v4/letter/a/f14d63/32.png) [@atul](https://community.graylog.org/u/atul)\
**Post date:** [August 28, 2017, 7:40am UTC](https://community.graylog.org/t/web-interface-not-working-in-ova-installation-on-vmware/2241/3 "2017-08-28T07:40:30Z")

</div>

root@graylog:/var/log/graylog# graylog-ctl tail  
==\> /var/log/graylog/server/current \<==

==\> /var/log/graylog/server/config \<==  
s209715200  
n30  
t86400  
!gzip

==\> /var/log/graylog/server/state \<==

==\> /var/log/graylog/etcd/current \<==

==\> /var/log/graylog/etcd/config \<==  
s209715200  
n30  
t86400  
!gzip

==\> /var/log/graylog/etcd/state \<==

==\> /var/log/graylog/elasticsearch/graylog.log \<==  
[2017-08-24T08:56:15,347][INFO][o.e.n.Node] [CfluYh6] starting …  
[2017-08-24T08:56:15,454][INFO][i.n.u.i.PlatformDependent] Your platform does not provide complete low-level API for accessing direct buffers reliably. Unless explicitly requested, heap buffer will always be preferred to avoid potential system instability.  
[2017-08-24T08:56:15,772][INFO][o.e.t.TransportService] [CfluYh6] publish\_address {10.248.14.144:9300}, bound\_addresses {10.248.14.144:9300}  
[2017-08-24T08:56:15,796][INFO][o.e.b.BootstrapChecks] [CfluYh6] bound or publishing to a non-loopback or non-link-local address, enforcing bootstrap checks  
[2017-08-24T08:56:25,988][INFO][o.e.c.s.ClusterService] [CfluYh6] new\_master {CfluYh6}{CfluYh6NQjKVpY96PZcOoQ}{Sk2OKjpzSk-ky7GePKtGVw}{10.248.14.144}{10.248.14.144:9300}, reason: zen-disco-elected-as-master ([0] nodes joined)  
[2017-08-24T08:56:26,139][INFO][o.e.h.n.Netty4HttpServerTransport] [CfluYh6] publish\_address {10.248.14.144:9200}, bound\_addresses {10.248.14.144:9200}  
[2017-08-24T08:56:26,152][INFO][o.e.n.Node] [CfluYh6] started  
[2017-08-24T08:56:26,534][INFO][o.e.g.GatewayService] [CfluYh6] recovered [1] indices into cluster\_state  
[2017-08-24T08:56:26,992][INFO][o.e.c.r.a.AllocationService] [CfluYh6] Cluster health status changed from [RED] to [YELLOW] (reason: [shards started [[graylog\_0][0], [graylog\_0][1], [graylog\_0][3]] …]).  
[2017-08-24T09:27:39,614][INFO][o.e.c.m.MetaDataMappingService] [CfluYh6] [graylog\_0/QhbjdykySp2-KVWD3y5eaA] update\_mapping [message]

==\> /var/log/graylog/elasticsearch/current \<==

==\> /var/log/graylog/elasticsearch/graylog\_deprecation.log \<==  
[2017-08-24T09:27:39,519][WARN][o.e.d.i.m.TypeParsers] Expected a boolean [true/false] for property [index] but got [not\_analyzed]  
[2017-08-24T09:27:39,521][WARN][o.e.d.i.m.TypeParsers] Expected a boolean [true/false] for property [index] but got [not\_analyzed]  
[2017-08-24T09:27:39,522][WARN][o.e.d.i.m.TypeParsers] Expected a boolean [true/false] for property [index] but got [not\_analyzed]  
[2017-08-24T09:27:39,523][WARN][o.e.d.i.m.TypeParsers] Expected a boolean [true/false] for property [index] but got [not\_analyzed]  
[2017-08-24T09:27:39,525][WARN][o.e.d.i.m.TypeParsers] Expected a boolean [true/false] for property [index] but got [not\_analyzed]  
[2017-08-24T09:27:39,527][WARN][o.e.d.i.m.TypeParsers] Expected a boolean [true/false] for property [index] but got [not\_analyzed]  
[2017-08-24T09:27:39,528][WARN][o.e.d.i.m.TypeParsers] Expected a boolean [true/false] for property [index] but got [not\_analyzed]  
[2017-08-24T09:27:39,530][WARN][o.e.d.i.m.TypeParsers] Expected a boolean [true/false] for property [index] but got [not\_analyzed]  
[2017-08-24T09:27:39,531][WARN][o.e.d.i.m.TypeParsers] Expected a boolean [true/false] for property [index] but got [not\_analyzed]  
[2017-08-24T09:27:39,532][WARN][o.e.d.i.m.TypeParsers] Expected a boolean [true/false] for property [index] but got [not\_analyzed]

==\> /var/log/graylog/elasticsearch/graylog\_index\_indexing\_slowlog.log \<==

==\> /var/log/graylog/elasticsearch/config \<==  
s209715200  
n30  
t86400  
!gzip

==\> /var/log/graylog/elasticsearch/graylog\_index\_search\_slowlog.log \<==

==\> /var/log/graylog/elasticsearch/state \<==

==\> /var/log/graylog/mongodb/current \<==

==\> /var/log/graylog/mongodb/config \<==  
s209715200  
n30  
t86400  
!gzip

==\> /var/log/graylog/mongodb/state \<==

==\> /var/log/graylog/nginx/current \<==

==\> /var/log/graylog/nginx/error.log \<==  
2017/08/25 10:14:04 [error] 4938#0: \*16 connect() failed (111: Connection refused) while connecting to upstream, client: 10.248.2.187, server: , request: “GET / HTTP/1.1”, upstream: “[http://127.0.0.1:9000/](http://127.0.0.1:9000/)”, host: "10.248.14.144"  
2017/08/25 10:14:04 [error] 4938#0: \*16 connect() failed (111: Connection refused) while connecting to upstream, client: 10.248.2.187, server: , request: “GET / HTTP/1.1”, upstream: “http://[::1]:9000/”, host: "10.248.14.144"  
2017/08/25 10:14:04 [error] 4938#0: \*19 no live upstreams while connecting to upstream, client: 10.248.2.187, server: , request: “GET /config.js HTTP/1.1”, upstream: “[http://localhost/config.js](http://localhost/config.js)”, host: “10.248.14.144”, referrer: "[http://10.248.14.144/](http://10.248.14.144/)"  
2017/08/25 10:14:06 [error] 4938#0: \*20 no live upstreams while connecting to upstream, client: 10.248.2.187, server: , request: “GET /assets/favicon.png HTTP/1.1”, upstream: “[http://localhost/assets/favicon.png](http://localhost/assets/favicon.png)”, host: “10.248.14.144”, referrer: "[http://10.248.14.144/](http://10.248.14.144/)"  
2017/08/25 10:14:36 [error] 4938#0: \*20 connect() failed (111: Connection refused) while connecting to upstream, client: 10.248.2.187, server: , request: “GET / HTTP/1.1”, upstream: “http://[::1]:9000/”, host: "10.248.14.144"  
2017/08/25 10:14:36 [error] 4938#0: \*20 connect() failed (111: Connection refused) while connecting to upstream, client: 10.248.2.187, server: , request: “GET / HTTP/1.1”, upstream: “[http://127.0.0.1:9000/](http://127.0.0.1:9000/)”, host: "10.248.14.144"  
2017/08/25 10:14:36 [error] 4938#0: \*23 no live upstreams while connecting to upstream, client: 10.248.2.187, server: , request: “GET /config.js HTTP/1.1”, upstream: “[http://localhost/config.js](http://localhost/config.js)”, host: “10.248.14.144”, referrer: “[http://10.248.14.144/](http://10.248.14.144/)”

==\> /var/log/graylog/nginx/config \<==  
s104857600  
n5  
t86400  
!gzip

==\> /var/log/graylog/nginx/state \<==

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/3X/c/7/c7c09c6b5099570133d6502b83f50ba4430de5b6.png) [@system](https://community.graylog.org/u/system)\
**Post date:** [September 11, 2017, 7:40am UTC](https://community.graylog.org/t/web-interface-not-working-in-ova-installation-on-vmware/2241/4 "2017-09-11T07:40:46Z")

</div>

Closed on September 11, 2017, 7:40am UTC

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