# Unable to start graylog-2.2.1-1.ova using oracle vm box --- Black Screen **URL:** \ **Category:** Graylog Central (peer support)\ **Created:** [March 2, 2017, 10:56am UTC](https://community.graylog.org/t/unable-to-start-graylog-2-2-1-1-ova-using-oracle-vm-box-black-screen/308 "2017-03-02T10:56:37Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![CatarinaFranco](https://avatars.discourse-cdn.com/v4/letter/c/ce7236/32.png) [@CatarinaFranco](https://community.graylog.org/u/CatarinaFranco)\ **Post date:** [March 2, 2017, 10:56am UTC](https://community.graylog.org/t/unable-to-start-graylog-2-2-1-1-ova-using-oracle-vm-box-black-screen/308/1 "2017-03-02T10:56:37Z")
I downloaded the ova graylog2.2.1 and when I start the VM , I press ubuntu and then it get stuck into a black screen. I already activate virtualization in BIOS and tried different RAM memory and still gets stuck. ---
**Author:** ![jan](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/jan/32/11_2.png) [@jan](https://community.graylog.org/u/jan)\ **Post date:** [March 2, 2017, 4:04pm UTC](https://community.graylog.org/t/unable-to-start-graylog-2-2-1-1-ova-using-oracle-vm-box-black-screen/308/2 "2017-03-02T16:04:39Z")
Hej @CatarinaFranco did you checked the [getting started guide](http://docs.graylog.org/en/2.2/pages/getting_started.html) for that already? /jd ---
**Author:** ![CatarinaFranco](https://avatars.discourse-cdn.com/v4/letter/c/ce7236/32.png) [@CatarinaFranco](https://community.graylog.org/u/CatarinaFranco)\ **Post date:** [March 2, 2017, 6:03pm UTC](https://community.graylog.org/t/unable-to-start-graylog-2-2-1-1-ova-using-oracle-vm-box-black-screen/308/3 "2017-03-02T18:03:39Z")
Yes, I was following that documentation when I came up with that error. But I already found a solution. Using an older image. ---
**Author:** ![Roushan4s](https://avatars.discourse-cdn.com/v4/letter/r/2bfe46/32.png) [@Roushan4s](https://community.graylog.org/u/Roushan4s)\ **Post date:** [April 27, 2017, 3:07pm UTC](https://community.graylog.org/t/unable-to-start-graylog-2-2-1-1-ova-using-oracle-vm-box-black-screen/308/4 "2017-04-27T15:07:03Z")
I’m very new to Graylog. I’m also getting the same issue. I imported graylog-2.2.3-1 OVA file on my Virtualbox VirtualBox-5.1.20-114628-Win on my Win 7 OS laptop. Please help me here. ---
**Author:** ![jan](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/jan/32/11_2.png) [@jan](https://community.graylog.org/u/jan)\ **Post date:** [April 27, 2017, 3:35pm UTC](https://community.graylog.org/t/unable-to-start-graylog-2-2-1-1-ova-using-oracle-vm-box-black-screen/308/5 "2017-04-27T15:35:13Z")
@Roushan4s did you follow the documentation? What is your error? ---
**Author:** ![CatarinaFranco](https://avatars.discourse-cdn.com/v4/letter/c/ce7236/32.png) [@CatarinaFranco](https://community.graylog.org/u/CatarinaFranco)\ **Post date:** [April 27, 2017, 4:03pm UTC](https://community.graylog.org/t/unable-to-start-graylog-2-2-1-1-ova-using-oracle-vm-box-black-screen/308/6 "2017-04-27T16:03:45Z")
Hello! I solved my problem using an older version of the image. Version 2.2.2. Try that. It might work. ---
**Author:** ![Roushan4s](https://avatars.discourse-cdn.com/v4/letter/r/2bfe46/32.png) [@Roushan4s](https://community.graylog.org/u/Roushan4s)\ **Post date:** [April 28, 2017, 8:09am UTC](https://community.graylog.org/t/unable-to-start-graylog-2-2-1-1-ova-using-oracle-vm-box-black-screen/308/7 "2017-04-28T08:09:21Z")
I see below screen after I power on my VM, but when I select Ubuntu it lands up on complete black screen withjust "- "on left top corner. ![](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/1X/0425c8956212217d712919ec824fced77f3b9e66.png) ---
**Author:** ![CatarinaFranco](https://avatars.discourse-cdn.com/v4/letter/c/ce7236/32.png) [@CatarinaFranco](https://community.graylog.org/u/CatarinaFranco)\ **Post date:** [April 28, 2017, 9:13am UTC](https://community.graylog.org/t/unable-to-start-graylog-2-2-1-1-ova-using-oracle-vm-box-black-screen/308/8 "2017-04-28T09:13:21Z")
That was what was happening to me. What version did you install? ---
**Author:** ![Roushan4s](https://avatars.discourse-cdn.com/v4/letter/r/2bfe46/32.png) [@Roushan4s](https://community.graylog.org/u/Roushan4s)\ **Post date:** [April 28, 2017, 9:28am UTC](https://community.graylog.org/t/unable-to-start-graylog-2-2-1-1-ova-using-oracle-vm-box-black-screen/308/9 "2017-04-28T09:28:13Z")
To be precise it’s - graylog-2.2.3-1 ---
**Author:** ![CatarinaFranco](https://avatars.discourse-cdn.com/v4/letter/c/ce7236/32.png) [@CatarinaFranco](https://community.graylog.org/u/CatarinaFranco)\ **Post date:** [April 28, 2017, 10:38am UTC](https://community.graylog.org/t/unable-to-start-graylog-2-2-1-1-ova-using-oracle-vm-box-black-screen/308/10 "2017-04-28T10:38:47Z")
That is the latest version. The error appears in that version to me too. Have you tried the version 2.2.2 ? It worked for me. ---
**Author:** ![Roushan4s](https://avatars.discourse-cdn.com/v4/letter/r/2bfe46/32.png) [@Roushan4s](https://community.graylog.org/u/Roushan4s)\ **Post date:** [April 28, 2017, 10:55am UTC](https://community.graylog.org/t/unable-to-start-graylog-2-2-1-1-ova-using-oracle-vm-box-black-screen/308/11 "2017-04-28T10:55:44Z")
Yet to try. Will definitely let you know. 🙂