# Unable to access web interface from the same network **URL:** \ **Category:** Graylog Central (peer support)\ **Created:** [February 15, 2020, 6:25am UTC](https://community.graylog.org/t/unable-to-access-web-interface-from-the-same-network/13984 "2020-02-15T06:25:48Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![judel5](https://avatars.discourse-cdn.com/v4/letter/j/ea666f/32.png) [@judel5](https://community.graylog.org/u/judel5)\ **Post date:** [February 15, 2020, 6:25am UTC](https://community.graylog.org/t/unable-to-access-web-interface-from-the-same-network/13984/1 "2020-02-15T06:25:48Z")
Hello All, I am new to Graylog. I am unable to access the server via the web interface. I recently install ed Graylog on Ubuntu 19.10. In the config under http settings I made some changes and restarted/enabled both elastic search and Graylog server. I have even rebooted several times. I will like to access Graylog from both the same machine it is on as well as from other machines on the same local network. I can access the web interface if I set everything to 127.0.0.1. Any help is appreciated. Here are the changes I have made (I have also tried different combinations): http\_bind\_address * * * #Default: 127.0.0.1:9000 #http\_bind\_address = [http://127.0.0.1:9000](http://127.0.0.1:9000) #http\_bind\_address = [2001:db8::1]:9000 #Changed to the local ip address http\_bind\_address = [http://10.0.0.237:9000](http://10.0.0.237:9000) http\_publish\_uri * * * # Default: http://$http\_bind\_address/ http\_publish\_uri = 10.0.0.237:9000 http\_external\_uri * * * # Default: $http\_publish\_uri http\_external\_uri = 10.0.0.237:9000 Please let me know which of these I am getting wrong and also if there is anything else besides these that I need to check. ---
**Author:** ![zoulja](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/zoulja/32/3603_2.png) [@zoulja](https://community.graylog.org/u/zoulja)\ **Post date:** [February 15, 2020, 3:20pm UTC](https://community.graylog.org/t/unable-to-access-web-interface-from-the-same-network/13984/2 "2020-02-15T15:20:52Z")
please show output of > ip -br a > lsof -Pni :9000 ---
**Author:** ![judel5](https://avatars.discourse-cdn.com/v4/letter/j/ea666f/32.png) [@judel5](https://community.graylog.org/u/judel5)\ **Post date:** [February 15, 2020, 7:34pm UTC](https://community.graylog.org/t/unable-to-access-web-interface-from-the-same-network/13984/3 "2020-02-15T19:34:09Z")
ip -br a: lo UNKNOWN 127.0.0.1/8 ::1/128 enp0s25 UP 10.0.0.237/24 2601:2c7:580:6190::b3f8/128 2601:2c7:580:6190:24ed:2ec2:bf48:7c5f/64 2601:2c7:580:6190:e7e5:a8ae:f9e0:a382/64 fe80::4e2f:a9d9:664e:3fb3/64 lsof -Pni :9000: blank (no output) Thanks… ---
**Author:** ![zoulja](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/zoulja/32/3603_2.png) [@zoulja](https://community.graylog.org/u/zoulja)\ **Post date:** [February 16, 2020, 2:39pm UTC](https://community.graylog.org/t/unable-to-access-web-interface-from-the-same-network/13984/4 "2020-02-16T14:39:46Z")
Correct http\_bind\_address = [http://10.0.0.237:9000](http://10.0.0.237:9000) to http\_bind\_address = 10.0.0.237:9000 ---
**Author:** ![judel5](https://avatars.discourse-cdn.com/v4/letter/j/ea666f/32.png) [@judel5](https://community.graylog.org/u/judel5)\ **Post date:** [February 16, 2020, 10:23pm UTC](https://community.graylog.org/t/unable-to-access-web-interface-from-the-same-network/13984/5 "2020-02-16T22:23:30Z")
Hi zoulja, Thanks! I made those changes and still not able to access from the same machine. I have included some screenshots. ![Screenshot from 2020-02-16 16-18-32](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/2X/7/7c3bef61716d49339d66a1901a4316eef722e33d.png) ---
**Author:** ![judel5](https://avatars.discourse-cdn.com/v4/letter/j/ea666f/32.png) [@judel5](https://community.graylog.org/u/judel5)\ **Post date:** [February 16, 2020, 10:24pm UTC](https://community.graylog.org/t/unable-to-access-web-interface-from-the-same-network/13984/6 "2020-02-16T22:24:39Z")
A screenshot of terminal (ifconfig) ![Screenshot from 2020-02-16 16-19-26](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/2X/8/8a9cef082040fe69624c5b1619f42462b16fc5be.png) ---
**Author:** ![judel5](https://avatars.discourse-cdn.com/v4/letter/j/ea666f/32.png) [@judel5](https://community.graylog.org/u/judel5)\ **Post date:** [February 16, 2020, 10:25pm UTC](https://community.graylog.org/t/unable-to-access-web-interface-from-the-same-network/13984/7 "2020-02-16T22:25:20Z")
screenshot of config file ![Screenshot from 2020-02-16 16-20-17](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/2X/7/75257af30c23ab169b9adfbe7ad0ee645f61a003.png) ---
**Author:** ![judel5](https://avatars.discourse-cdn.com/v4/letter/j/ea666f/32.png) [@judel5](https://community.graylog.org/u/judel5)\ **Post date:** [February 17, 2020, 3:37am UTC](https://community.graylog.org/t/unable-to-access-web-interface-from-the-same-network/13984/8 "2020-02-17T03:37:50Z")
Hello All, I am able to access it now! Thanks. I put back the hash tags in front of http\_publish\_address and http\_external\_url so that they defaulted to the bind address and it is working now. Thanks ---
**Author:** ![jan](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/jan/32/11_2.png) [@jan](https://community.graylog.org/u/jan)\ **Post date:** [February 17, 2020, 12:52pm UTC](https://community.graylog.org/t/unable-to-access-web-interface-from-the-same-network/13984/9 "2020-02-17T12:52:09Z")
he @judel5 `http_bind_address` is an adress - like written EVERYWHERE and `http_publish_uri` and `http_external_uri` are URLS - that need the protocol added. Like written above the setting in the configuration file OR the documentation … The default will add this silently … but if you but in a value that is used. You would have seen that in the Graylog server.log … ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/3X/c/7/c7c09c6b5099570133d6502b83f50ba4430de5b6.png) [@system](https://community.graylog.org/u/system)\ **Post date:** [March 2, 2020, 12:52pm UTC](https://community.graylog.org/t/unable-to-access-web-interface-from-the-same-network/13984/10 "2020-03-02T12:52:14Z")
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