# Server currently unavailable error is coming while trying to access from browser

**URL:** <https://community.graylog.org/t/server-currently-unavailable-error-is-coming-while-trying-to-access-from-browser/503>\
**Category:** Graylog Central (peer support)\
**Created:** [March 17, 2017, 12:35pm UTC](https://community.graylog.org/t/server-currently-unavailable-error-is-coming-while-trying-to-access-from-browser/503 "2017-03-17T12:35:56Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![MAHESH](https://avatars.discourse-cdn.com/v4/letter/m/9dc877/32.png) [@MAHESH](https://community.graylog.org/u/MAHESH)\
**Post date:** [March 17, 2017, 12:35pm UTC](https://community.graylog.org/t/server-currently-unavailable-error-is-coming-while-trying-to-access-from-browser/503/1 "2017-03-17T12:35:56Z")

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Server currently unavailable

We are experiencing problems connecting to the Graylog server running on [http://192.168.1.1:9000/api/](http://192.168.1.1:9000/api/). Please verify that the server is healthy and working correctly.

You will be automatically redirected to the previous page once we can connect to the server.

Do you need a hand? We can help you.  
Less details

This is the last response we received from the server:

Error message  
Bad request  
Original Request  
GET [http://192.168.1.1:9000/api/system/sessions](http://192.168.1.1:9000/api/system/sessions)  
Status code  
undefined  
Full error message  
Error: Request has been terminated Possible causes: the network is offline, Origin is not allowed by Access-Control-Allow-Origin, the page is being unloaded, etc.

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**Author:** ![jan](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/jan/32/11_2.png) [@jan](https://community.graylog.org/u/jan)\
**Post date:** [March 17, 2017, 2:15pm UTC](https://community.graylog.org/t/server-currently-unavailable-error-is-coming-while-trying-to-access-from-browser/503/2 "2017-03-17T14:15:28Z")

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and did you checked the log files?

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**Author:** ![raykeckler](https://avatars.discourse-cdn.com/v4/letter/r/ce73a5/32.png) [@raykeckler](https://community.graylog.org/u/raykeckler)\
**Post date:** [April 4, 2017, 6:13pm UTC](https://community.graylog.org/t/server-currently-unavailable-error-is-coming-while-trying-to-access-from-browser/503/3 "2017-04-04T18:13:16Z")

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I have this same issue and the logs show no errors.  
[ServerBootstrap] Graylog server up and running

What I believe is the problem is the private ip. Obviously I can not browse to the private IP.  
If I set the rest\_uri to the public ip the system wil not start

```auto
2017-04-04T17:50:02.623Z ERROR [ServiceManager] Service JerseyService [FAILED] has failed in the STARTING state.
java.net.BindException: Cannot assign requested address

```

The web uri is the public dns name associated with the public ip.

If the web uri and the rest uri are the same ip and port I get the “esperiencing problems connecting to the Graylog server running on …” but the logs show no errors

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**Author:** ![raykeckler](https://avatars.discourse-cdn.com/v4/letter/r/ce73a5/32.png) [@raykeckler](https://community.graylog.org/u/raykeckler)\
**Post date:** [April 4, 2017, 6:32pm UTC](https://community.graylog.org/t/server-currently-unavailable-error-is-coming-while-trying-to-access-from-browser/503/4 "2017-04-04T18:32:13Z")

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okay I seem to have it working.  
Set the rest\_listen\_uri to the private ip on the host that the public ip NATs to.  
set the web\_listen\_uri to the private ip on the host that the public ip NATs to  
set the web\_endpoint\_uri to [http://public](http://public) IP :9000/api/ ( this is basically the same as the rest\_listen\_uri but with the public ip instead of the private IP )

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**Author:** ![asekibaala](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/asekibaala/32/5554_2.png) [@asekibaala](https://community.graylog.org/u/asekibaala)\
**Post date:** [December 30, 2019, 7:19am UTC](https://community.graylog.org/t/server-currently-unavailable-error-is-coming-while-trying-to-access-from-browser/503/5 "2019-12-30T07:19:04Z")

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i have the same challenge , but now my question is where do i get the public ip because my server only has one IP address

then i also have an issue with my elastic search its on the same server with graylog ,some time it files load data to a dashboard until when i restart it first  
jvm for graylog is 1xg and 1g  
jvm for elastic is 2xg and 2g

my system is having 8gb ram and using graylog 2.5

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**Author:** ![jan](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/jan/32/11_2.png) [@jan](https://community.graylog.org/u/jan)\
**Post date:** [December 30, 2019, 12:08pm UTC](https://community.graylog.org/t/server-currently-unavailable-error-is-coming-while-trying-to-access-from-browser/503/6 "2019-12-30T12:08:19Z")

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@asekibaala

do you mind opening a new thread and maybe refer to this one? I guess that the Graylog version above and your are not the same.

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**Author:** ![asekibaala](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/asekibaala/32/5554_2.png) [@asekibaala](https://community.graylog.org/u/asekibaala)\
**Post date:** [December 31, 2019, 8:08am UTC](https://community.graylog.org/t/server-currently-unavailable-error-is-coming-while-trying-to-access-from-browser/503/7 "2019-12-31T08:08:02Z")

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i am new to the platform i have tried to create a new thread but am failing

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**Author:** ![jan](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/jan/32/11_2.png) [@jan](https://community.graylog.org/u/jan)\
**Post date:** [January 6, 2020, 9:28am UTC](https://community.graylog.org/t/server-currently-unavailable-error-is-coming-while-trying-to-access-from-browser/503/12 "2020-01-06T09:28:04Z")

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Closed on January 6, 2020, 9:28am UTC


