# Reporting Issues

**URL:** <https://community.graylog.org/t/reporting-issues/17377>\
**Category:** Graylog Add-ons\
**Created:** [October 2, 2020, 12:26am UTC](https://community.graylog.org/t/reporting-issues/17377 "2020-10-02T00:26:33Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![reneseiler](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/reneseiler/32/6991_2.png) [@reneseiler](https://community.graylog.org/u/reneseiler)\
**Post date:** [October 2, 2020, 12:26am UTC](https://community.graylog.org/t/reporting-issues/17377/1 "2020-10-02T00:26:33Z")

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Hello,

I’m still fighting with the enterprise reporting plugin.

Graylog 3.3.6+92fb41e on graylog (Debian 11.0.8 on Linux 4.19.0-10-amd64)

1. #report\_disable\_sandbox = true in server.conf  
org.openqa.selenium.WebDriverException: unknown error: Chrome failed to start: exited abnormally  
(The process started from chrome location /usr/share/graylog-server/bin/headless\_shell is no longer running, so ChromeDriver is assuming that Chrome has crashed.)  
(Driver info: chromedriver=72.0.3583.1 (9ae827a6f6bbc9186d4e79681de885ce77d5bfe9),platform=Linux 4.19.0-10-amd64 x86\_64) (WARNING: The server did not provide any stacktrace information)

2. report\_disable\_sandbox = true in server.conf  
The report generator works, but the PDF doesn’t contain the report logo and charts with timelines uses UTC time instead of timezone defined in dashboard

Any ideas?  
Thank you,  
Rene

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/3X/c/7/c7c09c6b5099570133d6502b83f50ba4430de5b6.png) [@system](https://community.graylog.org/u/system)\
**Post date:** [October 16, 2020, 12:26am UTC](https://community.graylog.org/t/reporting-issues/17377/2 "2020-10-16T00:26:39Z")

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