# Problem when trying to install on Ubuntu Server with wget package download

**URL:** <https://community.graylog.org/t/problem-when-trying-to-install-on-ubuntu-server-with-wget-package-download/8236>\
**Category:** Graylog Central (peer support)\
**Created:** [January 2, 2019, 2:24pm UTC](https://community.graylog.org/t/problem-when-trying-to-install-on-ubuntu-server-with-wget-package-download/8236 "2019-01-02T14:24:43Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Speeedymauss](https://avatars.discourse-cdn.com/v4/letter/s/ed8c4c/32.png) [@Speeedymauss](https://community.graylog.org/u/Speeedymauss)\
**Post date:** [January 2, 2019, 2:24pm UTC](https://community.graylog.org/t/problem-when-trying-to-install-on-ubuntu-server-with-wget-package-download/8236/1 "2019-01-02T14:24:44Z")

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Hey Guys,  
i want to use graylog as Syslog Server on my LibreNMS System. I tried to install Graylog for hours now and i don’t get it running.

My Server is an Ubuntu 18.04.1 LTS and i followed the Dokumentation from [http://docs.graylog.org/en/2.5/pages/installation/os/ubuntu.html](http://docs.graylog.org/en/2.5/pages/installation/os/ubuntu.html) with apt. Everything is fine until the beginning of the Graylog installation. The very first command wget [https://packages.graylog2.org/repo/packages/graylog-2.5-repository\_latest.deb](https://packages.graylog2.org/repo/packages/graylog-2.5-repository_latest.deb) let my server freeze when its connecting to the graylog aws servers.

 ![2019-01-02%2015_22_15-root%40serv-ubu-librenms_%20~](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/2X/c/c82464953303cbf385e622e7f935b014ebf435cf.png)

I have no idea what is wrong with this server. Everything else works fine except of this access.

Some ideas how to fix this?

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**Author:** ![Magneton](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/magneton/32/1609_2.png) [@Magneton](https://community.graylog.org/u/Magneton)\
**Post date:** [January 2, 2019, 2:37pm UTC](https://community.graylog.org/t/problem-when-trying-to-install-on-ubuntu-server-with-wget-package-download/8236/2 "2019-01-02T14:37:30Z")

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Hello Felix,

I just tried it and it worked for me.

 ![image](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/2X/5/58416a572d9d165066e66902d622335120522843.png)

Maybe a bit more information about how your network is setup. I have installed it both in ubuntu 16.04 and 18.04 LTS and it worked. Could you have a connectivity issue?

Also install tcpdump and use the -w option to write a pcap file, then open in wireshark might also help.

If you post some more information, people here may be able to help.

Cheers

Jake

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**Author:** ![Speeedymauss](https://avatars.discourse-cdn.com/v4/letter/s/ed8c4c/32.png) [@Speeedymauss](https://community.graylog.org/u/Speeedymauss)\
**Post date:** [January 2, 2019, 3:31pm UTC](https://community.graylog.org/t/problem-when-trying-to-install-on-ubuntu-server-with-wget-package-download/8236/3 "2019-01-02T15:31:13Z")

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Hi Jake,  
thanks for you reply. The network setup is pretty easy, only one firewall between my server and the internet access. I just add a rule that every traffic from my server to the internet is allowed, just to be sure that nothing is blocked. There is no proxy or something else.

Then I started a packet-capture on my firewall, for the first test this was the easiest way for sniffing, and i got the same error as before. Then i noticed a typo in my ip-address filter. But theb some magic happend and my second try works completely normal. I got the .deb package. Please don’t ask why!  
I try it a few times more: 2 times freeze, 1 working access, than again freeze and last time was ok. Something is strange but i habe no idea why this is happening.

I would like to say, that everything is fine now but i got the next problem:  
i did _dpkg -i graylog-2.5-repository\_latest.deb_ for installing the package but with _apt-get install graylog-server_ (with apt-get update first) i only get: Package not found

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**Author:** ![jan](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/jan/32/11_2.png) [@jan](https://community.graylog.org/u/jan)\
**Post date:** [January 6, 2019, 12:31pm UTC](https://community.graylog.org/t/problem-when-trying-to-install-on-ubuntu-server-with-wget-package-download/8236/4 "2019-01-06T12:31:22Z")

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did you refresh the cache (`apt-get update`) after you have added the repository?

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/3X/c/7/c7c09c6b5099570133d6502b83f50ba4430de5b6.png) [@system](https://community.graylog.org/u/system)\
**Post date:** [January 20, 2019, 12:31pm UTC](https://community.graylog.org/t/problem-when-trying-to-install-on-ubuntu-server-with-wget-package-download/8236/5 "2019-01-20T12:31:26Z")

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