# New to Graylog and receiving error messages **URL:** \ **Category:** Graylog Central (peer support)\ **Created:** [March 1, 2017, 8:20pm UTC](https://community.graylog.org/t/new-to-graylog-and-receiving-error-messages/301 "2017-03-01T20:20:49Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![flowersme](https://avatars.discourse-cdn.com/v4/letter/f/3ec8ea/32.png) [@flowersme](https://community.graylog.org/u/flowersme)\ **Post date:** [March 1, 2017, 8:20pm UTC](https://community.graylog.org/t/new-to-graylog-and-receiving-error-messages/301/1 "2017-03-01T20:20:49Z")
Could not execute search There was an error executing your search. Please check your Graylog server logs for more information. Error Message: Unable to fulfill search request: cannot GET Search status code: 500 ---
**Author:** ![KO1984](https://avatars.discourse-cdn.com/v4/letter/k/71e660/32.png) [@KO1984](https://community.graylog.org/u/KO1984)\ **Post date:** [March 1, 2017, 9:34pm UTC](https://community.graylog.org/t/new-to-graylog-and-receiving-error-messages/301/2 "2017-03-01T21:34:19Z")
Did you install from the repo? Are you trying to search from the webUI or from the command line? ---
**Author:** ![jochen](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/jochen/32/8_2.png) [@jochen](https://community.graylog.org/u/jochen)\ **Post date:** [March 2, 2017, 8:02am UTC](https://community.graylog.org/t/new-to-graylog-and-receiving-error-messages/301/3 "2017-03-02T08:02:29Z")
How did you install Graylog (and which version)? How did you install Elasticsearch (and which version)? Are there any error messages in the logs of your Graylog node? See [http://docs.graylog.org/en/2.2/pages/configuration/file\_location.html](http://docs.graylog.org/en/2.2/pages/configuration/file_location.html) for the correct file locations. ---
**Author:** ![flowersme](https://avatars.discourse-cdn.com/v4/letter/f/3ec8ea/32.png) [@flowersme](https://community.graylog.org/u/flowersme)\ **Post date:** [March 2, 2017, 2:25pm UTC](https://community.graylog.org/t/new-to-graylog-and-receiving-error-messages/301/4 "2017-03-02T14:25:24Z")
Yes I installed the repo. I tried to search from the interface. ---
**Author:** ![flowersme](https://avatars.discourse-cdn.com/v4/letter/f/3ec8ea/32.png) [@flowersme](https://community.graylog.org/u/flowersme)\ **Post date:** [March 2, 2017, 2:26pm UTC](https://community.graylog.org/t/new-to-graylog-and-receiving-error-messages/301/5 "2017-03-02T14:26:51Z")
I used and OVA image 2.2. I installed Elasticsearch 2.4 on the command line. No their are not any errors. ---
**Author:** ![jochen](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/jochen/32/8_2.png) [@jochen](https://community.graylog.org/u/jochen)\ **Post date:** [March 2, 2017, 2:40pm UTC](https://community.graylog.org/t/new-to-graylog-and-receiving-error-messages/301/6 "2017-03-02T14:40:13Z")
Elasticsearch and all other dependencies of Graylog are already included in the OVA (virtual machine appliance). Please describe exactly what you did (including the output of the executed commands). ---
**Author:** ![flowersme](https://avatars.discourse-cdn.com/v4/letter/f/3ec8ea/32.png) [@flowersme](https://community.graylog.org/u/flowersme)\ **Post date:** [March 2, 2017, 3:25pm UTC](https://community.graylog.org/t/new-to-graylog-and-receiving-error-messages/301/7 "2017-03-02T15:25:20Z")
Here is the history of commands I executed. I reverted back to basic configuration snapshot in VMware. I used the basic configurations. ![](https://cdck-file-uploads-us1.s3.dualstack.us-west-2.amazonaws.com/flex016/uploads/graylog/original/1X/757285e53412fb14f4a93f95648f093c769b9e5e.PNG) ---
**Author:** ![jochen](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/jochen/32/8_2.png) [@jochen](https://community.graylog.org/u/jochen)\ **Post date:** [March 2, 2017, 3:28pm UTC](https://community.graylog.org/t/new-to-graylog-and-receiving-error-messages/301/8 "2017-03-02T15:28:48Z")
It looks like you didn’t run `graylog-ctl reconfigure` after changing the network configuration of your virtual machine. Please refer to [http://docs.graylog.org/en/2.2/pages/configuration/graylog\_ctl.html#assign-a-static-ip](http://docs.graylog.org/en/2.2/pages/configuration/graylog_ctl.html#assign-a-static-ip) for further details. ---
**Author:** ![flowersme](https://avatars.discourse-cdn.com/v4/letter/f/3ec8ea/32.png) [@flowersme](https://community.graylog.org/u/flowersme)\ **Post date:** [March 2, 2017, 3:38pm UTC](https://community.graylog.org/t/new-to-graylog-and-receiving-error-messages/301/9 "2017-03-02T15:38:08Z")
After running the reconfigure command, are there any other commands that need to be ran order for the server to work? I have already downloaded Nxlog on a windows server and tried to make the interface show the results of the log from that server. ---
**Author:** ![jochen](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/jochen/32/8_2.png) [@jochen](https://community.graylog.org/u/jochen)\ **Post date:** [March 2, 2017, 3:44pm UTC](https://community.graylog.org/t/new-to-graylog-and-receiving-error-messages/301/10 "2017-03-02T15:44:19Z")
> [@flowersme](#): > > I have already downloaded Nxlog on a windows server and tried to make the interface show the results of the log from that server. Have you also created an appropriate input in Graylog? Hint: You can also use the Graylog Collector Sidecar to setup collectors on Windows and Linux machines: [http://docs.graylog.org/en/2.2/pages/collector\_sidecar.html](http://docs.graylog.org/en/2.2/pages/collector_sidecar.html)