# Messages going in, but All Messages steam view is empty

**URL:** <https://community.graylog.org/t/messages-going-in-but-all-messages-steam-view-is-empty/20956>\
**Category:** Graylog Central (peer support)\
**Created:** [August 20, 2021, 1:45pm UTC](https://community.graylog.org/t/messages-going-in-but-all-messages-steam-view-is-empty/20956 "2021-08-20T13:45:24Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![seanthegeek](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/seanthegeek/32/9369_2.png) [@seanthegeek](https://community.graylog.org/u/seanthegeek)\
**Post date:** [August 20, 2021, 1:45pm UTC](https://community.graylog.org/t/messages-going-in-but-all-messages-steam-view-is-empty/20956/1 "2021-08-20T13:45:24Z")

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## Description of your problem

I have a data feeding into an input, but when I view the All Messages stream, the dashboard has no data.

## Description of steps you’ve taken to attempt to solve the issue

I checked Show Received Messages in the Inputs page, and messages are shown

 ![Screenshot 2021-08-20 at 09-14-06 Graylog](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/2X/e/e742b4fa9dec14364c7348f6fffb8faed66038ec.png)

## Environmental information

### Operating system information

Ubuntu 20.04

### Package versions

- Graylog 4.1.3
- MongoDB 3.6.8
- Elasticsearch 7.14.0

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**Author:** ![seanthegeek](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/seanthegeek/32/9369_2.png) [@seanthegeek](https://community.graylog.org/u/seanthegeek)\
**Post date:** [August 20, 2021, 1:47pm UTC](https://community.graylog.org/t/messages-going-in-but-all-messages-steam-view-is-empty/20956/2 "2021-08-20T13:47:39Z")

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New users here can only add one embedded image per post, so I had to ass the screenshot of the All Messages stream here.

 ![Screenshot 2021-08-20 at 09-27-05 Graylog](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/2X/7/78d065c811fea29b7caaaaa351124c28767e6dbc.png)

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**Author:** ![ttsandrew](https://avatars.discourse-cdn.com/v4/letter/t/97f17d/32.png) [@ttsandrew](https://community.graylog.org/u/ttsandrew)\
**Post date:** [August 20, 2021, 1:51pm UTC](https://community.graylog.org/t/messages-going-in-but-all-messages-steam-view-is-empty/20956/3 "2021-08-20T13:51:04Z")

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Hello @seanthegeek, welcome!

The is usually due to a time/time zone misconfiguration. Try expanding your search window by however many hours are between you and GMT+/-1. So, for me that would be from “now” until 6 hours in the future.

Alternatively, check your input message buffer and disk journal on the nodes page to make sure messages aren’t backing up in the queue/s for some reason.

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**Author:** ![seanthegeek](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/seanthegeek/32/9369_2.png) [@seanthegeek](https://community.graylog.org/u/seanthegeek)\
**Post date:** [August 20, 2021, 2:11pm UTC](https://community.graylog.org/t/messages-going-in-but-all-messages-steam-view-is-empty/20956/4 "2021-08-20T14:11:06Z")

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Yep. it was a time zone issue. The firewall was configured for local time, but the input was configured for UTC. I’ll change the firewall config to log in UTC. Thanks!

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**Author:** ![tmacgbay](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/tmacgbay/32/3878_2.png) [@tmacgbay](https://community.graylog.org/u/tmacgbay)\
**Post date:** [August 20, 2021, 2:36pm UTC](https://community.graylog.org/t/messages-going-in-but-all-messages-steam-view-is-empty/20956/5 "2021-08-20T14:36:11Z")

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On a side note your Elasticsearch 7.14 is beyond the supported version of [7.10](https://docs.graylog.org/en/latest/pages/configuration/elasticsearch.html) so you may see some other anomalies.

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/3X/c/7/c7c09c6b5099570133d6502b83f50ba4430de5b6.png) [@system](https://community.graylog.org/u/system)\
**Post date:** [September 3, 2021, 2:36pm UTC](https://community.graylog.org/t/messages-going-in-but-all-messages-steam-view-is-empty/20956/6 "2021-09-03T14:36:53Z")

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Closed on September 3, 2021, 2:36pm UTC

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