# Message Quick Vaules Error

**URL:** <https://community.graylog.org/t/message-quick-vaules-error/5810>\
**Category:** Graylog Central (peer support)\
**Created:** [June 28, 2018, 10:25pm UTC](https://community.graylog.org/t/message-quick-vaules-error/5810 "2018-06-28T22:25:39Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![jai6476](https://avatars.discourse-cdn.com/v4/letter/j/ee7513/32.png) [@jai6476](https://community.graylog.org/u/jai6476)\
**Post date:** [June 28, 2018, 10:25pm UTC](https://community.graylog.org/t/message-quick-vaules-error/5810/1 "2018-06-28T22:25:39Z")

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![Graylog%20Web%20Interface%20-%20Search%202018-06-28%2017-16-35](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/2X/d/d5424e632147d78b81d8529686f5512bc2d654d0.jpg)

I have been able to enable the message option but when attempting to use any subcatagory I receive the attached error. It is the same exact issue as this earlier one; [Error with "message" and "source" fields](https://community.graylog.org/t/error-with-message-and-source-fields/3666/9)  
I am currently working on getting the logs but right now I am being rejected due to permissions even though I am logging in with the admin/root account that came with the OVA from graylog website.

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**Author:** ![jan](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/jan/32/11_2.png) [@jan](https://community.graylog.org/u/jan)\
**Post date:** [June 29, 2018, 7:06am UTC](https://community.graylog.org/t/message-quick-vaules-error/5810/2 "2018-06-29T07:06:33Z")

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what version of Graylog did you use?

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**Author:** ![jai6476](https://avatars.discourse-cdn.com/v4/letter/j/ee7513/32.png) [@jai6476](https://community.graylog.org/u/jai6476)\
**Post date:** [June 29, 2018, 5:01pm UTC](https://community.graylog.org/t/message-quick-vaules-error/5810/3 "2018-06-29T17:01:18Z")

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Virtual Appliance OVF 2.4.5

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**Author:** ![jan](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/jan/32/11_2.png) [@jan](https://community.graylog.org/u/jan)\
**Post date:** [July 1, 2018, 9:21am UTC](https://community.graylog.org/t/message-quick-vaules-error/5810/4 "2018-07-01T09:21:59Z")

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What is the content of your Graylog server.log ( [http://docs.graylog.org/en/2.4/pages/configuration/file\_location.html#omnibus-package](http://docs.graylog.org/en/2.4/pages/configuration/file_location.html#omnibus-package) ) That should reveal the reason for this 500 error.

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/3X/c/7/c7c09c6b5099570133d6502b83f50ba4430de5b6.png) [@system](https://community.graylog.org/u/system)\
**Post date:** [July 15, 2018, 9:22am UTC](https://community.graylog.org/t/message-quick-vaules-error/5810/5 "2018-07-15T09:22:01Z")

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Closed on July 15, 2018, 9:22am UTC

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