# Manage Extractors is loading and loading

**URL:** <https://community.graylog.org/t/manage-extractors-is-loading-and-loading/32162>\
**Category:** Graylog Central (peer support)\
**Created:** [April 19, 2024, 7:39am UTC](https://community.graylog.org/t/manage-extractors-is-loading-and-loading/32162 "2024-04-19T07:39:25Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![david81](https://avatars.discourse-cdn.com/v4/letter/d/df705f/32.png) [@david81](https://community.graylog.org/u/david81)\
**Post date:** [April 19, 2024, 7:39am UTC](https://community.graylog.org/t/manage-extractors-is-loading-and-loading/32162/1 "2024-04-19T07:39:25Z")

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Hi guys,

When I go to one of my inputs and click on Manage Extractors, the page loads and loads but it doesn’t show me. What could that be about?

 ![image](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/3X/0/b/0b31fa3002f860b17b2c9ed8df722d5ef7ce43fe.png)

Graylog 6.0.0-rc.2+9b62575 on siemlog (Eclipse Adoptium 17.0.10 on Linux 5.15.0-105-generic)

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**Author:** ![Joel\_Duffield](https://avatars.discourse-cdn.com/v4/letter/j/71c47a/32.png) [@Joel\_Duffield](https://community.graylog.org/u/Joel_Duffield)\
**Post date:** [April 19, 2024, 12:14pm UTC](https://community.graylog.org/t/manage-extractors-is-loading-and-loading/32162/2 "2024-04-19T12:14:27Z")

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Do you see anything in the developer tools of the browser, console etc?

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**Author:** ![GordoPepper](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/gordopepper/32/16594_2.png) [@GordoPepper](https://community.graylog.org/u/GordoPepper)\
**Post date:** [April 20, 2024, 8:45pm UTC](https://community.graylog.org/t/manage-extractors-is-loading-and-loading/32162/3 "2024-04-20T20:45:56Z")

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I don’t see any action in the developer options in my browser either.

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**Author:** ![Joel\_Duffield](https://avatars.discourse-cdn.com/v4/letter/j/71c47a/32.png) [@Joel\_Duffield](https://community.graylog.org/u/Joel_Duffield)\
**Post date:** [April 21, 2024, 1:52pm UTC](https://community.graylog.org/t/manage-extractors-is-loading-and-loading/32162/4 "2024-04-21T13:52:53Z")

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Okay, so hopefully there is something in server.log

My guess is that one of the event definitions may be corrupted ehich is cauing thr page to not load. The question is which event.

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**Author:** ![david81](https://avatars.discourse-cdn.com/v4/letter/d/df705f/32.png) [@david81](https://community.graylog.org/u/david81)\
**Post date:** [April 24, 2024, 11:09am UTC](https://community.graylog.org/t/manage-extractors-is-loading-and-loading/32162/5 "2024-04-24T11:09:41Z")

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server.log shows nothing…

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**Author:** ![vaclavz](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/vaclavz/32/16683_2.png) [@vaclavz](https://community.graylog.org/u/vaclavz)\
**Post date:** [May 4, 2024, 1:56am UTC](https://community.graylog.org/t/manage-extractors-is-loading-and-loading/32162/6 "2024-05-04T01:56:48Z")

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Hello,

same problem here. I’m unable to manage (load) extractors for any input. Nothing in server.log, nothing in mongodb log. Developer tools seem to be in infinite loop.

 ![2024-05-04_03-53_1](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/3X/3/b/3b36c1ad8bf53a83c1eedc2b8778328cf587d882.png)

I’ve just upgraded Graylog to 6.0. Everything seems to work except this.

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**Author:** ![patrickmann](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/patrickmann/32/9091_2.png) [@patrickmann](https://community.graylog.org/u/patrickmann)\
**Post date:** [May 6, 2024, 6:33am UTC](https://community.graylog.org/t/manage-extractors-is-loading-and-loading/32162/7 "2024-05-06T06:33:16Z")

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Thanks for reporting. This is a known bug in 6.0:  
The workaround is to remove the spurious `/undefined` from URL.

> <https://github.com/Graylog2/graylog2-server/issues/19111>
>
> Hello,
> 
> Clicking on "Manage extractors" from existing input, adds "/undefined"… into URI.
> URL looks following: \`https://XXXXXX/system/inputs/undefined/45234234ff78ba51b7d16ac4/extractors\` and nothing is shown in the browser window.
> 
> Removing "/undefined" from URL show extractor page correctly.
> 
> 
> \* Graylog Version: 6.0.0-11.rc.3
> \* Java Version:
> \* OpenSearch Version: 2.13.0
> \* MongoDB Version: 6.0.15
> \* Operating System: Ubuntu 22.04.4 LTS
> \* Browser version: Chromium: 124.0.6367.60

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/3X/c/7/c7c09c6b5099570133d6502b83f50ba4430de5b6.png) [@system](https://community.graylog.org/u/system)\
**Post date:** [May 20, 2024, 6:34am UTC](https://community.graylog.org/t/manage-extractors-is-loading-and-loading/32162/8 "2024-05-20T06:34:04Z")

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