# Issue with Syslog input UDP

**URL:** <https://community.graylog.org/t/issue-with-syslog-input-udp/12352>\
**Category:** Graylog Central (peer support)\
**Created:** [October 14, 2019, 1:51am UTC](https://community.graylog.org/t/issue-with-syslog-input-udp/12352 "2019-10-14T01:51:16Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ipv89](https://avatars.discourse-cdn.com/v4/letter/i/b5a626/32.png) [@ipv89](https://community.graylog.org/u/ipv89)\
**Post date:** [October 14, 2019, 1:51am UTC](https://community.graylog.org/t/issue-with-syslog-input-udp/12352/1 "2019-10-14T01:51:16Z")

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Hi There,

Setting up logging from an Edge Router 4 to Graylog. I created a syslog input using udp and port 514. I can see messages in and out in the top right (usually only 1) but no messages when I click show received.

I created another input using the same port but using raw/plain text and it works but using raw/plain text just leaves me with a large message with no tags.

Is there anything I can do about this?

I am using Greylog (latest) in docker.

On a side note Graylog is awesome.

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**Author:** ![jan](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/jan/32/11_2.png) [@jan](https://community.graylog.org/u/jan)\
**Post date:** [October 14, 2019, 10:57am UTC](https://community.graylog.org/t/issue-with-syslog-input-udp/12352/2 "2019-10-14T10:57:08Z")

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you need to create a syslog input to have messages already a little parsed - it might be that the time is not correct, or is missing some kind of timezone or similar.

That is now a sherlock task to find out the reason. I do not have Edge Router available to check how the messages are formated.

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**Author:** ![shoothub](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/shoothub/32/6412_2.png) [@shoothub](https://community.graylog.org/u/shoothub)\
**Post date:** [October 18, 2019, 6:49am UTC](https://community.graylog.org/t/issue-with-syslog-input-udp/12352/3 "2019-10-18T06:49:21Z")

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Check your timezone setting, usually you don’t see any message because timestamp is older than your selected timeframe (10 minutes). First try to select bigger search interval (for example 8 hours) if there is any message. If so, change your root\_timezone parameter correctly in /etc/graylog/server/server.conf and restart graylog.Hope it helps.

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/3X/c/7/c7c09c6b5099570133d6502b83f50ba4430de5b6.png) [@system](https://community.graylog.org/u/system)\
**Post date:** [November 1, 2019, 6:49am UTC](https://community.graylog.org/t/issue-with-syslog-input-udp/12352/4 "2019-11-01T06:49:23Z")

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Closed on November 1, 2019, 6:49am UTC

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