# Install fails at install of Greylog

**URL:** <https://community.graylog.org/t/install-fails-at-install-of-greylog/16633>\
**Category:** Graylog Central (peer support)\
**Created:** [August 1, 2020, 2:39am UTC](https://community.graylog.org/t/install-fails-at-install-of-greylog/16633 "2020-08-01T02:39:28Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Slacker](https://avatars.discourse-cdn.com/v4/letter/s/6bbea6/32.png) [@Slacker](https://community.graylog.org/u/Slacker)\
**Post date:** [August 1, 2020, 2:39am UTC](https://community.graylog.org/t/install-fails-at-install-of-greylog/16633/1 "2020-08-01T02:39:29Z")

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Installing from [https://docs.graylog.org/en/3.3/pages/installation/os/ubuntu.html#ubuntuguide](https://docs.graylog.org/en/3.3/pages/installation/os/ubuntu.html#ubuntuguide)  
Fresh Ubuntu 18.04 on exsi 6.5, static ip, can ping local dns server, google, aws

Prerequisites, MongoDB and Elastisearch install just fine.  
When I go to install Greylog is when the problems start.  
When I run the command below it times out.  
$ sudo dpkg -i graylog-3.3-repository\_latest.deb

$ sudo apt-get update && sudo apt-get install graylog-server graylog-enterprise-plugins graylog-integrations-plugins graylog-enterprise-integrations-plugins

Any thoughts or ideas?

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**Author:** ![ttsandrew](https://avatars.discourse-cdn.com/v4/letter/t/97f17d/32.png) [@ttsandrew](https://community.graylog.org/u/ttsandrew)\
**Post date:** [August 1, 2020, 11:11pm UTC](https://community.graylog.org/t/install-fails-at-install-of-greylog/16633/2 "2020-08-01T23:11:16Z")

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Hello @Slacker, welcome!

Are you receiving an error message with the first command? You say it times out – does it print anything on screen?

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**Author:** ![Slacker](https://avatars.discourse-cdn.com/v4/letter/s/6bbea6/32.png) [@Slacker](https://community.graylog.org/u/Slacker)\
**Post date:** [August 2, 2020, 10:15pm UTC](https://community.graylog.org/t/install-fails-at-install-of-greylog/16633/3 "2020-08-02T22:15:39Z")

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I finally got it working, kind of, by reinstalling Ubuntu 18.04 from an earlier version. My original install has some funky version of netplan but the reinstall used 50-cloud-init.yaml . Once that was reset the rest of the install went fine. I now have a running Graylog server but am pulling out what little hair I have left trying to do something as simple as get my Cisco logs in.  
I have one Cisco switch with Graylog server ip:514 and another with ip:1514, logging trap informational (was using Kiwi and was working fine)  
Added nat rules to iptables on Graylog to forward 514 udp to 1514  
Added syslog-udp input for Graylog  
Time matches on switches and server  
Can ping switch to server and server to switch  
Graylog system message shows "Input [Syslog UDP bla bla] is now Running  
Input shows “1 Running”  
Not receiving any messages

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/3X/c/7/c7c09c6b5099570133d6502b83f50ba4430de5b6.png) [@system](https://community.graylog.org/u/system)\
**Post date:** [August 16, 2020, 10:15pm UTC](https://community.graylog.org/t/install-fails-at-install-of-greylog/16633/4 "2020-08-16T22:15:44Z")

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