# Input fails in UI but shows running in cli **URL:** \ **Category:** Graylog Central (peer support)\ **Created:** [August 15, 2018, 3:49pm UTC](https://community.graylog.org/t/input-fails-in-ui-but-shows-running-in-cli/6438 "2018-08-15T15:49:03Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![burd](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@burd](https://community.graylog.org/u/burd)\ **Post date:** [August 15, 2018, 3:49pm UTC](https://community.graylog.org/t/input-fails-in-ui-but-shows-running-in-cli/6438/1 "2018-08-15T15:49:03Z")
Input shows running in logs but GUI shows “Request to start input failed” and it is not working. Input[Syslog UDP…] is now RUNNING Input[Syslog UDP…] is now STARTING log]# netstat -uldn | grep 1514 udp 0 0 0.0.0.0:1514 0.0.0.0:\* ---
**Author:** ![jan](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/jan/32/11_2.png) [@jan](https://community.graylog.org/u/jan)\ **Post date:** [August 16, 2018, 8:13am UTC](https://community.graylog.org/t/input-fails-in-ui-but-shows-running-in-cli/6438/2 "2018-08-16T08:13:08Z")
how is your input configured? Did you have other inputs? How are they configured? What process is listening on the Port? ---
**Author:** ![burd](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@burd](https://community.graylog.org/u/burd)\ **Post date:** [August 16, 2018, 1:14pm UTC](https://community.graylog.org/t/input-fails-in-ui-but-shows-running-in-cli/6438/3 "2018-08-16T13:14:08Z")
Hi Jan, I am trying to set up a simple syslog input. This is our only input. We are not using the OVA. Initially, we received the permissions error for th elow port number. I then followed your docs and changed the iptables routing so outside its 514 and inside its 1514. lsof -i :1514 shows nothing. Thanks! -bash-4.2$ lsof -i :1514 - allow\_override\_date: true - bind\_address: 0.0.0.0 - expand\_structured\_data: false - force\_rdns: false - override\_source: _\_ - port: 1514 - recv\_buffer\_size: 262144 - store\_full\_message: false ---
**Author:** ![jan](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/jan/32/11_2.png) [@jan](https://community.graylog.org/u/jan)\ **Post date:** [August 16, 2018, 1:32pm UTC](https://community.graylog.org/t/input-fails-in-ui-but-shows-running-in-cli/6438/4 "2018-08-16T13:32:31Z")
@burd - how did you install Graylog? - what error did you see in the Graylog server.log when you click the “start input” button? ---
**Author:** ![burd](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@burd](https://community.graylog.org/u/burd)\ **Post date:** [August 16, 2018, 2:10pm UTC](https://community.graylog.org/t/input-fails-in-ui-but-shows-running-in-cli/6438/5 "2018-08-16T14:10:47Z")
Via RPM onto OEL 7. This is from graylog.log. It doesn’t look like it pertains. Should I be looking somewhere else? ``` at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_171] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_171] at java.lang.Thread.run(Thread.java:748) [?:1.8.0_171] ``` TheUI shows Input could not be started. Request to start input failed. ---
**Author:** ![jan](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/jan/32/11_2.png) [@jan](https://community.graylog.org/u/jan)\ **Post date:** [August 16, 2018, 2:57pm UTC](https://community.graylog.org/t/input-fails-in-ui-but-shows-running-in-cli/6438/6 "2018-08-16T14:57:02Z")
those lines you paste are parts of a multiline stack trace. The beginning is a date and if the next date appears the one message ends. With the given Information I’m not able to help ---
**Author:** ![burd](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@burd](https://community.graylog.org/u/burd)\ **Post date:** [August 16, 2018, 3:28pm UTC](https://community.graylog.org/t/input-fails-in-ui-but-shows-running-in-cli/6438/7 "2018-08-16T15:28:21Z")
I agree, however this is what it was showing during the time start input was clicked on. 2018-08-15 10:42:57,428 INFO : org.graylog2.bootstrap.ServerBootstrap - Services started, startup times in ms: {InputSetupService [RUNNING]=15, JournalReader [RUNNING]=21, OutputSetupService [RUNNING]=79, BufferSynchronizerService [RUNNING]=94, ConfigurationEtagService [RUNNING]=109, StreamCacheService [RUNNING]=197, KafkaJournal [RUNNING]=217, PeriodicalsService [RUNNING]=623, LookupTableService [RUNNING]=688, JerseyService [RUNNING]=24718} 2018-08-15 10:42:57,448 INFO : org.graylog2.bootstrap.ServerBootstrap - Graylog server up and running. 2018-08-15 10:42:57,458 INFO : org.graylog2.shared.initializers.InputSetupService - Triggering launching persisted inputs, node transitioned from Uninitialized [LB:DEAD] to Running [LB:ALIVE] 2018-08-15 10:44:32,340 INFO : org.graylog2.inputs.InputStateListener - Input [Syslog UDP/5b743c4f7317ec62f90ae40d] is now RUNNING ---
**Author:** ![burd](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@burd](https://community.graylog.org/u/burd)\ **Post date:** [August 16, 2018, 3:29pm UTC](https://community.graylog.org/t/input-fails-in-ui-but-shows-running-in-cli/6438/8 "2018-08-16T15:29:06Z")
Let me know if there is something specific you want me to look for. ---
**Author:** ![jan](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/jan/32/11_2.png) [@jan](https://community.graylog.org/u/jan)\ **Post date:** [August 17, 2018, 7:42am UTC](https://community.graylog.org/t/input-fails-in-ui-but-shows-running-in-cli/6438/9 "2018-08-17T07:42:43Z")
after this line their will be something giving you the idea why it is failing: > 2018-08-15 10:44:32,340 INFO : org.graylog2.inputs.InputStateListener - Input [Syslog UDP/5b743c4f7317ec62f90ae40d] is now RUNNING As you did not provide the complete log you need to look at yourself. ---
**Author:** ![burd](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@burd](https://community.graylog.org/u/burd)\ **Post date:** [August 17, 2018, 12:00pm UTC](https://community.graylog.org/t/input-fails-in-ui-but-shows-running-in-cli/6438/10 "2018-08-17T12:00:24Z")
A colleague discovered the issue. Thanks for your replies. ---
**Author:** ![jan](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/jan/32/11_2.png) [@jan](https://community.graylog.org/u/jan)\ **Post date:** [August 17, 2018, 12:27pm UTC](https://community.graylog.org/t/input-fails-in-ui-but-shows-running-in-cli/6438/11 "2018-08-17T12:27:15Z")
sharing is caring - so other member of the community can learn … ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/3X/c/7/c7c09c6b5099570133d6502b83f50ba4430de5b6.png) [@system](https://community.graylog.org/u/system)\ **Post date:** [August 31, 2018, 12:27pm UTC](https://community.graylog.org/t/input-fails-in-ui-but-shows-running-in-cli/6438/12 "2018-08-31T12:27:15Z")
Closed on August 31, 2018, 12:27pm UTC This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.