1. Describe your incident:
I have deployed Graylog version 6.1.2 along with OpenSearch, which is compatible with Graylog. However, the login page is not loading. Interestingly, when I perform port forwarding, the login page works fine. The error shown is: “Loading active authentication service type failed.” Upon checking the logs, there are no significant entries related to this issue.
2. Describe your environment:
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OS Information:
Distributor ID: Debian
Description: Debian GNU/Linux 12 (bookworm)
Release: 12
Codename: bookworm -
Package Version:
Graylog: 6.1.2 -
Service logs, configurations, and environment variables:
I checked the logs but did not find any significant entries related to the authentication service issue. Configurations seem correct, and environment variables were set as per the documentation.
3. What steps have you already taken to try and solve the problem?
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Verified that OpenSearch is compatible with Graylog version 6.1.2.
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Checked the logs for any errors or significant issues but found none related to the authentication service.
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Ensured that port forwarding allows the login page to work as expected.
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Confirmed that the deployment setup adheres to Graylog and OpenSearch guidelines.
4. How can the community help?
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Help identify why the login page does not load without port forwarding.
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Suggest further troubleshooting steps or configuration checks that might resolve the “Loading active authentication service type failed” error.
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Provide insights into potential network or service misconfigurations that could cause this behavior