# Graylog Enterprise Report Generation Not Working **URL:** \ **Category:** Graylog Central (peer support)\ **Tags:** basic-configuration\ **Created:** [December 16, 2021, 9:40pm UTC](https://community.graylog.org/t/graylog-enterprise-report-generation-not-working/22101 "2021-12-16T21:40:55Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![gsmith](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/gsmith/32/1222_2.png) [@gsmith](https://community.graylog.org/u/gsmith)\ **Post date:** [December 17, 2021, 3:20am UTC](https://community.graylog.org/t/graylog-enterprise-report-generation-not-working/22101/2 "2021-12-17T03:20:27Z")
hello && Welcome > [@hodgsorx](#): > > ApiError”,“message”:“The driver executable does not exist: /usr/share/graylog/bin/chromedriver\_start.sh Even thou these are different version of Graylog in the posts below, they do have some idea/s to resolve your issue > [@Generate Report Error](https://community.graylog.org/t/generate-report-error/8875): > > In enterprise 3.0 version, when I attempt to generate/download a report I receive this error: {“type”:“ApiError”,“message”:“The driver executable does not exist: /bin/chromedriver\_start.sh”} I checked and that file is present. ideas? > [@Error while generating report](https://community.graylog.org/t/error-while-generating-report/16174): > > Hello We are unable to make reports working. Actually, we never used Enterprise plugin before, and enabled it after we updated our server from Graylog 2.3 to 3.0. Our data collection is below 3G daily so we dared to try Enterprise plug-in. We are currently at version 3.3.1-5. The first error we got was: {“type”:“ApiError”,“message”:“The driver executable does not exist: /bin/chromedriver\_start.sh”} Browsing this forum, we managed to move a bit forward by installing dependencies and fixing pa… > [@Report Generation Error](https://community.graylog.org/t/report-generation-error/8889): > > I’m trying to generate a report using the Enterprise 3.0 feature set. I get the following error from the UI (IPs removed): {"type":"ApiError","message":"Timed out waiting for driver server to start.\nBuild info: version: 'unknown', revision: 'unknown', time: 'unknown'\nSystem info: host: '\', ip: '\', os.name: 'Linux', os.arch: 'amd64', os.version: '3.10.0-957.5.1.el7.x86\_64', java.version: '1.8.0\_191'\nDriver info: driver.version: unknown"} I see the followi… Hope that helps --- _[View the full topic](https://community.graylog.org/t/graylog-enterprise-report-generation-not-working/22101)._