# Graylog 5.1.2 white blank web interface

**URL:** <https://community.graylog.org/t/graylog-5-1-2-white-blank-web-interface/29512>\
**Category:** Graylog Central (peer support)\
**Tags:** dashboards\
**Created:** [July 13, 2023, 12:42pm UTC](https://community.graylog.org/t/graylog-5-1-2-white-blank-web-interface/29512 "2023-07-13T12:42:54Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![abourgin](https://avatars.discourse-cdn.com/v4/letter/a/dc4da7/32.png) [@abourgin](https://community.graylog.org/u/abourgin)\
**Post date:** [July 13, 2023, 12:42pm UTC](https://community.graylog.org/t/graylog-5-1-2-white-blank-web-interface/29512/1 "2023-07-13T12:42:54Z")

</div>

Hi all,

I’ve configured my ubuntu 22.04.2 server with Graylog 5.1.2 (before it was 5.0.9 then updated as it didn’t work originally) and a local Elasticsearch on the machine.

According to the logs, everything seems to be working normally, I only get a java error when I try to access the url.

I’ve tested several configurations and every time I get a blank page when I try to access the web interface

My conf  
###############

# HTTP settings

###############

http\_bind\_address = 172.20.9.25:9000  
#http\_bind\_address = [2001:db8::1]:9000  
#http\_publish\_uri = [http://localhost:9000/](http://localhost:9000/)  
#http\_external\_uri = [http://localhost:9000/](http://localhost:9000/)  
http\_enable\_cors = true  
#http\_enable\_gzip = false  
#http\_max\_header\_size = 8192  
#http\_thread\_pool\_size = 64

Log when i start graylog → ok

```auto
2023-07-13T12:12:40.617Z INFO [ServiceManagerListener] Services are healthy
2023-07-13T12:12:40.617Z INFO [ServerBootstrap] Services started, startup times in ms: {UserSessionTerminationService [RUNNING]=0, InputSetupService [RUNNING]=0, OutputSetupService [RUNNING]=0, FailureHandlingService [RUNNING]=0, UrlWhitelistService [RUNNING]=3, LocalKafkaMessageQueueWriter [RUNNING]=4, GracefulShutdownService [RUNNING]=4, StreamCacheService [RUNNING]=4, LocalKafkaMessageQueueReader [RUNNING]=10, MongoDBProcessingStatusRecorderService [RUNNING]=12, LocalKafkaJournal [RUNNING]=15, BufferSynchronizerService [RUNNING]=15, ConfigurationEtagService [RUNNING]=16, EtagService [RUNNING]=20, PrometheusExporter [RUNNING]=32, GeoIpDbFileChangeMonitorService [RUNNING]=38, JobSchedulerService [RUNNING]=44, LookupTableService [RUNNING]=133, PeriodicalsService [RUNNING]=218, JerseyService [RUNNING]=936}
2023-07-13T12:12:40.620Z INFO [InputSetupService] Triggering launching persisted inputs, node transitioned from Uninitialized [LB:DEAD] to Running [LB:ALIVE]
2023-07-13T12:12:40.624Z INFO [ServerBootstrap] Graylog server up and running.

```

when i try tp acces the web page

```auto
2023-07-13T12:21:51.265Z ERROR [ServerRuntime$Responder] An I/O error has occurred while writing a response message entity to the container output stream.
org.glassfish.jersey.server.internal.process.MappableException: java.io.IOException: Connection closed
        at org.glassfish.jersey.server.internal.MappableExceptionWrapperInterceptor.aroundWriteTo(MappableExceptionWrapperInterceptor.java:67) ~[graylog.jar:?]
        at org.glassfish.jersey.message.internal.WriterInterceptorExecutor.proceed(WriterInterceptorExecutor.java:139) ~[graylog.jar:?]
        at org.glassfish.jersey.message.internal.MessageBodyFactory.writeTo(MessageBodyFactory.java:1116) ~[graylog.jar:?]
        at org.glassfish.jersey.server.ServerRuntime$Responder.writeResponse(ServerRuntime.java:642) [graylog.jar:?]
        at org.glassfish.jersey.server.ServerRuntime$Responder.processResponse(ServerRuntime.java:373) [graylog.jar:?]
        at org.glassfish.jersey.server.ServerRuntime$Responder.process(ServerRuntime.java:363) [graylog.jar:?]
        at org.glassfish.jersey.server.ServerRuntime$1.run(ServerRuntime.java:258) [graylog.jar:?]
        at org.glassfish.jersey.internal.Errors$1.call(Errors.java:248) [graylog.jar:?]
        at org.glassfish.jersey.internal.Errors$1.call(Errors.java:244) [graylog.jar:?]
        at org.glassfish.jersey.internal.Errors.process(Errors.java:292) [graylog.jar:?]
        at org.glassfish.jersey.internal.Errors.process(Errors.java:274) [graylog.jar:?]
        at org.glassfish.jersey.internal.Errors.process(Errors.java:244) [graylog.jar:?]
        at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:265) [graylog.jar:?]
        at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:234) [graylog.jar:?]
        at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:684) [graylog.jar:?]
        at org.glassfish.jersey.grizzly2.httpserver.GrizzlyHttpContainer.service(GrizzlyHttpContainer.java:356) [graylog.jar:?]
        at org.glassfish.grizzly.http.server.HttpHandler$1.run(HttpHandler.java:200) [graylog.jar:?]
        at com.codahale.metrics.InstrumentedExecutorService$InstrumentedRunnable.run(InstrumentedExecutorService.java:180) [graylog.jar:?]
        at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:?]
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:?]
        at java.lang.Thread.run(Unknown Source) [?:?]

```

Any topic, had the same issues and i have probably missed something  
Thanks in advance for your help

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<div class="post-metadata">

**Author:** ![drewmiranda-gl](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/drewmiranda-gl/32/13376_2.png) [@drewmiranda-gl](https://community.graylog.org/u/drewmiranda-gl)\
**Post date:** [July 13, 2023, 6:29pm UTC](https://community.graylog.org/t/graylog-5-1-2-white-blank-web-interface/29512/2 "2023-07-13T18:29:53Z")

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What an odd coincidence, this same error was posted a couple of days ago here: [GrayLog 5.1 blank webpage](https://community.graylog.org/t/graylog-5-1-blank-webpage/29491)

I’m assuming you are using docker? Can you share your docker compose file?

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<div class="post-metadata">

**Author:** ![abourgin](https://avatars.discourse-cdn.com/v4/letter/a/dc4da7/32.png) [@abourgin](https://community.graylog.org/u/abourgin)\
**Post date:** [July 13, 2023, 10:06pm UTC](https://community.graylog.org/t/graylog-5-1-2-white-blank-web-interface/29512/3 "2023-07-13T22:06:29Z")

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No coincidence I don’t use docker.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/3X/c/7/c7c09c6b5099570133d6502b83f50ba4430de5b6.png) [@system](https://community.graylog.org/u/system)\
**Post date:** [July 27, 2023, 10:07pm UTC](https://community.graylog.org/t/graylog-5-1-2-white-blank-web-interface/29512/4 "2023-07-27T22:07:26Z")

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