# Cannot generate pdf report on Redhat 7

**URL:** <https://community.graylog.org/t/cannot-generate-pdf-report-on-redhat-7/17643>\
**Category:** Graylog Central (peer support)\
**Created:** [October 27, 2020, 4:59am UTC](https://community.graylog.org/t/cannot-generate-pdf-report-on-redhat-7/17643 "2020-10-27T04:59:57Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![phalla](https://avatars.discourse-cdn.com/v4/letter/p/51bf81/32.png) [@phalla](https://community.graylog.org/u/phalla)\
**Post date:** [October 27, 2020, 4:59am UTC](https://community.graylog.org/t/cannot-generate-pdf-report-on-redhat-7/17643/1 "2020-10-27T04:59:57Z")

</div>

I have installed graylog server with enterprise plugins on Redhat 7 64 bit. I want to use Report function. but it give error when I schedule sending report and testing send now. I googled with few articles and problem might related to chrome headless generate pdf.  
ERROR Logs:

```
[SystemJobManager] Submitted SystemJob <1593a3c0-1811-11eb-9e4a-005056a1d037> [org.graylog.plugins.report.scheduler.ReportRenderSystemJob]
2020-10-27T11:58:42.050+07:00 INFO [BrowserDriverService] Starting report render engine: http://localhost:9515
2020-10-27T11:58:42.056+07:00 ERROR [ReportService] Failed to shutdown report render engine, process unavailable.
2020-10-27T11:58:42.060+07:00 ERROR [EmailReportSender] Failed to send report:
2020-10-27T11:58:42.060+07:00 ERROR [ReportRenderJob] Failed to send report:
javax.mail.SendFailedException: Couldn't deliver email!
        at org.graylog.plugins.report.sender.EmailReportSender.sendTo(EmailReportSender.java:51) ~[graylog-plugin-enterprise-3.3.8.jar:?]
        at org.graylog.plugins.report.api.ReportService.sendEmails(ReportService.java:276) ~[graylog-plugin-enterprise-3.3.8.jar:?]
        at org.graylog.plugins.report.scheduler.ReportRenderJob.doRun(ReportRenderJob.java:91) [graylog-plugin-enterprise-3.3.8.jar:?]
        at org.graylog.plugins.report.scheduler.ReportRenderJob.run(ReportRenderJob.java:60) [graylog-plugin-enterprise-3.3.8.jar:?]
        at org.graylog.plugins.report.scheduler.ReportRenderSystemJob.execute(ReportRenderSystemJob.java:25) [graylog-plugin-enterprise-3.3.8.jar:?]
        at org.graylog2.system.jobs.SystemJobManager$1.run(SystemJobManager.java:89) [graylog.jar:?]
        at com.codahale.metrics.InstrumentedScheduledExecutorService$InstrumentedRunnable.run(InstrumentedScheduledExecutorService.java:241) [graylog.jar:?]
        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) [?:1.8.0_252]
        at java.util.concurrent.FutureTask.run(FutureTask.java:266) [?:1.8.0_252]
        at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180) [?:1.8.0_252]
        at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293) [?:1.8.0_252]
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_252]
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_252]
        at java.lang.Thread.run(Thread.java:748) [?:1.8.0_252]
Caused by: java.io.FileNotFoundException: Couldn't access PDF file!
        at org.graylog.plugins.report.sender.EmailReportSender.sendEmail(EmailReportSender.java:81) ~[graylog-plugin-enterprise-3.3.8.jar:?]
        at org.graylog.plugins.report.sender.EmailReportSender.sendEmails(EmailReportSender.java:65) ~[graylog-plugin-enterprise-3.3.8.jar:?]
        at org.graylog.plugins.report.sender.EmailReportSender.sendTo(EmailReportSender.java:49) ~[graylog-plugin-enterprise-3.3.8.jar:?]
        ... 13 more
2020-10-27T11:58:42.067+07:00 INFO [SystemJobManager] SystemJob <1593a3c0-1811-11eb-9e4a-005056a1d037> [org.graylog.plugins.report.scheduler.ReportRenderSystemJob] finished in 22ms.
```

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<div class="post-metadata">

**Author:** ![shoothub](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/shoothub/32/6412_2.png) [@shoothub](https://community.graylog.org/u/shoothub)\
**Post date:** [October 28, 2020, 10:45am UTC](https://community.graylog.org/t/cannot-generate-pdf-report-on-redhat-7/17643/2 "2020-10-28T10:45:38Z")

</div>

Probably PDF file was not created at all, or bad path defined?:

```auto
FileNotFoundException: Couldn't access PDF file!

```

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<div class="post-metadata">

**Author:** ![phalla](https://avatars.discourse-cdn.com/v4/letter/p/51bf81/32.png) [@phalla](https://community.graylog.org/u/phalla)\
**Post date:** [November 3, 2020, 6:36am UTC](https://community.graylog.org/t/cannot-generate-pdf-report-on-redhat-7/17643/3 "2020-11-03T06:36:47Z")

</div>

I didn’t see PDF file created

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/3X/c/7/c7c09c6b5099570133d6502b83f50ba4430de5b6.png) [@system](https://community.graylog.org/u/system)\
**Post date:** [November 17, 2020, 6:36am UTC](https://community.graylog.org/t/cannot-generate-pdf-report-on-redhat-7/17643/4 "2020-11-17T06:36:53Z")

</div>

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