# Can not create new Extractors

**URL:** <https://community.graylog.org/t/can-not-create-new-extractors/9915>\
**Category:** Graylog Central (peer support)\
**Created:** [April 11, 2019, 5:28am UTC](https://community.graylog.org/t/can-not-create-new-extractors/9915 "2019-04-11T05:28:29Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![asagiv](https://avatars.discourse-cdn.com/v4/letter/a/c57346/32.png) [@asagiv](https://community.graylog.org/u/asagiv)\
**Post date:** [April 11, 2019, 5:28am UTC](https://community.graylog.org/t/can-not-create-new-extractors/9915/1 "2019-04-11T05:28:29Z")

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Hi .  
I’m new here in the community forum as well as not an experience yet with Graylog.  
I have create new stream and some of the extractors I tried to create get an attention error like:  
“We were not able to run the split and index extraction. Please check your parameters.”  
can you help me to understand why ? what is the reason for that?

Regards  
Avi

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**Author:** ![tmacgbay](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/tmacgbay/32/3878_2.png) [@tmacgbay](https://community.graylog.org/u/tmacgbay)\
**Post date:** [April 11, 2019, 2:31pm UTC](https://community.graylog.org/t/can-not-create-new-extractors/9915/2 "2019-04-11T14:31:03Z")

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[Nebulous](https://community.graylog.org/t/questions-and-you-a-guide-to-getting-an-answer/9882)! If you included more information it might help the community to help you. What version of Graylog? An example of input? what does your extractor look like? … provide any and all relevant detail…

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**Author:** ![asagiv](https://avatars.discourse-cdn.com/v4/letter/a/c57346/32.png) [@asagiv](https://community.graylog.org/u/asagiv)\
**Post date:** [April 11, 2019, 3:43pm UTC](https://community.graylog.org/t/can-not-create-new-extractors/9915/3 "2019-04-11T15:43:36Z")

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Hi

Thanks for the respond.

We are using version  
Graylog v2.4.3

Input example is attached .

I use the split by “;” .

While creating the different extractors , most of them are working , except 2 in this example (fields 117 , 118 in the input)

Hope this info can help you to help me

Best Regards

Avi

(Attachment input.csv is missing)

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<div class="post-metadata">

**Author:** ![tmacgbay](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/tmacgbay/32/3878_2.png) [@tmacgbay](https://community.graylog.org/u/tmacgbay)\
**Post date:** [April 11, 2019, 5:07pm UTC](https://community.graylog.org/t/can-not-create-new-extractors/9915/4 "2019-04-11T17:07:43Z")

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> [@asagiv](#):
>
> (Attachment input.csv is missing)

😧

Only need a few input lines anyway - be sure to quote them with the tools for readability.

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/3X/c/7/c7c09c6b5099570133d6502b83f50ba4430de5b6.png) [@system](https://community.graylog.org/u/system)\
**Post date:** [April 25, 2019, 5:07pm UTC](https://community.graylog.org/t/can-not-create-new-extractors/9915/5 "2019-04-25T17:07:45Z")

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