# Alerts Not Sending Mails

**URL:** <https://community.graylog.org/t/alerts-not-sending-mails/3443>\
**Category:** Graylog Central (peer support)\
**Created:** [December 11, 2017, 10:25am UTC](https://community.graylog.org/t/alerts-not-sending-mails/3443 "2017-12-11T10:25:52Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![haywhai](https://avatars.discourse-cdn.com/v4/letter/h/bbe5ce/32.png) [@haywhai](https://community.graylog.org/u/haywhai)\
**Post date:** [December 11, 2017, 10:25am UTC](https://community.graylog.org/t/alerts-not-sending-mails/3443/1 "2017-12-11T10:25:52Z")

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Hi guys, please below is the email configuration in my server.conf file but i still cant receive mails. Please help figure out where the issue is.

![image](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/2X/d/d0cc120c0a72270ee9d615e0a93a61902d2024ba.png)

When i try the command **echo “QUIT” | nc ..**.\*\* 25\*\* ; it worked fine and i could see the version and all.

But i still get this error persistently

![image](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/2X/3/3a7318fa3f3e7fc52a3ae065505bd82019f1e8a7.png)

I would appreciate if anyone can put me through.

Thanks

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**Author:** ![jochen](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/jochen/32/8_2.png) [@jochen](https://community.graylog.org/u/jochen)\
**Post date:** [December 11, 2017, 10:58am UTC](https://community.graylog.org/t/alerts-not-sending-mails/3443/2 "2017-12-11T10:58:45Z")

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You’ve configured the email transport to use SSL but the SMTP server only seems to support plaintext connections of port 25/tcp.

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<div class="post-metadata">

**Author:** ![haywhai](https://avatars.discourse-cdn.com/v4/letter/h/bbe5ce/32.png) [@haywhai](https://community.graylog.org/u/haywhai)\
**Post date:** [December 11, 2017, 11:01am UTC](https://community.graylog.org/t/alerts-not-sending-mails/3443/3 "2017-12-11T11:01:28Z")

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So what exact change should i make to make it work fine?

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**Author:** ![jochen](https://sea2.discourse-cdn.com/flex016/user_avatar/community.graylog.org/jochen/32/8_2.png) [@jochen](https://community.graylog.org/u/jochen)\
**Post date:** [December 11, 2017, 11:13am UTC](https://community.graylog.org/t/alerts-not-sending-mails/3443/4 "2017-12-11T11:13:56Z")

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Take a look at the `transport_email_*` settings and configure them according to your environment.

> <https://github.com/Graylog2/graylog2-server/blob/2.3.2/misc/graylog.conf#L491-L501>

  

> <https://github.com/Graylog2/graylog2-server/blob/2.3.2/graylog2-server/src/main/java/org/graylog2/configuration/EmailConfiguration.java#L40-L41>

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/3X/c/7/c7c09c6b5099570133d6502b83f50ba4430de5b6.png) [@system](https://community.graylog.org/u/system)\
**Post date:** [December 25, 2017, 11:14am UTC](https://community.graylog.org/t/alerts-not-sending-mails/3443/5 "2017-12-25T11:14:23Z")

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