# Alert: full\_message is without linebreaks **URL:** \ **Category:** Graylog Central (peer support)\ **Tags:** alert\ **Created:** [December 19, 2024, 4:45pm UTC](https://community.graylog.org/t/alert-full-message-is-without-linebreaks/34485 "2024-12-19T16:45:24Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Bjoern1234](https://avatars.discourse-cdn.com/v4/letter/b/4bbf92/32.png) [@Bjoern1234](https://community.graylog.org/u/Bjoern1234)\ **Post date:** [December 19, 2024, 4:45pm UTC](https://community.graylog.org/t/alert-full-message-is-without-linebreaks/34485/1 "2024-12-19T16:45:25Z")
**1. Describe your incident:** The full\_message like this: ![image](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/3X/f/9/f9d9034cd948713522491ea9a0a202b59799fe7a.png) is defined in Notification ‘Email HTML Body’ like this: ```auto Full Message ${message.fields.full_message} ------------------------------------------------------ ``` That results in following: ![image](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/3X/e/1/e1300ff65c20efab311a4a6f0f56c4aa02a34a7a.png) Why are there no linebreaks anymore? **2. Describe your environment:** - Graylog Open 6.1.2 **3. What steps have you already taken to try and solve the problem?** No idea how to fix that. **4. How can the community help?** What to do, so that the full\_message is shown in the email notification with all the linebreaks? ---
**Author:** ![Joel\_Duffield](https://avatars.discourse-cdn.com/v4/letter/j/71c47a/32.png) [@Joel\_Duffield](https://community.graylog.org/u/Joel_Duffield)\ **Post date:** [December 19, 2024, 5:17pm UTC](https://community.graylog.org/t/alert-full-message-is-without-linebreaks/34485/2 "2024-12-19T17:17:39Z")
If you look at the event in the all events stream on the search page how does that field look in there, does it have line breaks? ---
**Author:** ![Bjoern1234](https://avatars.discourse-cdn.com/v4/letter/b/4bbf92/32.png) [@Bjoern1234](https://community.graylog.org/u/Bjoern1234)\ **Post date:** [December 23, 2024, 7:53am UTC](https://community.graylog.org/t/alert-full-message-is-without-linebreaks/34485/3 "2024-12-23T07:53:15Z")
> [@Bjoern1234](#): > > full\_message The full\_message is well formatted on the search page (see the first screenshot of my request. So it seems that the linebreaks are removed during mapping into the Email HTML body. ---
**Author:** ![Joel\_Duffield](https://avatars.discourse-cdn.com/v4/letter/j/71c47a/32.png) [@Joel\_Duffield](https://community.graylog.org/u/Joel_Duffield)\ **Post date:** [December 23, 2024, 12:45pm UTC](https://community.graylog.org/t/alert-full-message-is-without-linebreaks/34485/4 "2024-12-23T12:45:42Z")
So i dont mean the original message, when the event fires a new message is generated in the “all messages” stream, and all the custom fields your extract from the message are stored as a subfield. My guess is the loss of formstting occurs at that step, but i wanted to confirm. ---
**Author:** ![Bjoern1234](https://avatars.discourse-cdn.com/v4/letter/b/4bbf92/32.png) [@Bjoern1234](https://community.graylog.org/u/Bjoern1234)\ **Post date:** [December 23, 2024, 1:21pm UTC](https://community.graylog.org/t/alert-full-message-is-without-linebreaks/34485/5 "2024-12-23T13:21:44Z")
So than that is a bug? Or can I use it somehow different to not lose the formatting? ---
**Author:** ![Brendon\_Barnhart](https://avatars.discourse-cdn.com/v4/letter/b/b2d939/32.png) [@Brendon\_Barnhart](https://community.graylog.org/u/Brendon_Barnhart)\ **Post date:** [December 23, 2024, 3:46pm UTC](https://community.graylog.org/t/alert-full-message-is-without-linebreaks/34485/6 "2024-12-23T15:46:34Z")
The issue of missing line breaks in your email notification likely stems from how the HTML email template interprets the `full_message` field. When you use `${message.fields.full_message}`, the data is inserted as a single unformatted string, and the line breaks (e.g., `\n`) from the original log are ignored in the HTML rendering. HTML requires explicit tags for line breaks. You can solve this by replacing the line breaks in the `full_message` field with HTML `
` tags before rendering the notification. I was able to replicate the issue and the fix in a lab environment by using the following: ![image](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/3X/3/e/3e705996e5f069da431b71b542612c82902c410a.png) The `?replace("\n", "
")` in the template replaces newline characters (`\n`) in the `full_message` field with `
` tags, which are recognized by HTML as line breaks.This ensures that the message retains its original line-by-line format when rendered in the email body. Let me know if this works for you. 🙂 ---
**Author:** ![Bjoern1234](https://avatars.discourse-cdn.com/v4/letter/b/4bbf92/32.png) [@Bjoern1234](https://community.graylog.org/u/Bjoern1234)\ **Post date:** [December 23, 2024, 5:12pm UTC](https://community.graylog.org/t/alert-full-message-is-without-linebreaks/34485/7 "2024-12-23T17:12:22Z")
Unfortunately not: ![image](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/3X/3/8/387f0842e43085cc6c35c2fed35501586bd626d5.png) ---
**Author:** ![Bjoern1234](https://avatars.discourse-cdn.com/v4/letter/b/4bbf92/32.png) [@Bjoern1234](https://community.graylog.org/u/Bjoern1234)\ **Post date:** [December 30, 2024, 8:45am UTC](https://community.graylog.org/t/alert-full-message-is-without-linebreaks/34485/8 "2024-12-30T08:45:56Z")
Is there a way to solve that problem with the missing line breaks? Do I use the function in a wrong way? ---
**Author:** ![Bjoern1234](https://avatars.discourse-cdn.com/v4/letter/b/4bbf92/32.png) [@Bjoern1234](https://community.graylog.org/u/Bjoern1234)\ **Post date:** [January 6, 2025, 12:56pm UTC](https://community.graylog.org/t/alert-full-message-is-without-linebreaks/34485/9 "2025-01-06T12:56:35Z")
I wish everybody happy New Year. Who can help me with this described issue? ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/graylog/original/3X/c/7/c7c09c6b5099570133d6502b83f50ba4430de5b6.png) [@system](https://community.graylog.org/u/system)\ **Post date:** [January 20, 2025, 12:57pm UTC](https://community.graylog.org/t/alert-full-message-is-without-linebreaks/34485/10 "2025-01-20T12:57:21Z")
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